4/10 Fair
2 November 2024
Not as good as expected
Unfortunately a disappointing stay. Arrived at the advertised check in time and was told we had to wait another hour for our room to be ready - sat by reception and saw multiple people arrive and check in to their rooms whilst we were still waiting. Room still wasn’t ready an hour later but after complaining we were told we could go to the room but it wasn’t finished? Never had this before.
Told on check in we had breakfast included in our stay, arrived at breakfast the next morning to be told it wasn’t included and tried to charge us. Didn’t bother in the end.
The room was okay but quite tired - king bed is 2 king single beds pushed together.
Lois
Lois, 1-night trip
Verified Hotels.com guest review