Universal Hotel Laguna

4.0 star property
Capdepera beachfront hotel with 2 bars/lounges and outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Universal Hotel Laguna

On the beach, white sand
Outdoor pool
On the beach, white sand
2 bars/lounges
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Concierge services

Feel at home (6)

  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace

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About the area

Map
Via Costa i Llobera, Capdepera, Illes Balears, 07589

What's nearby

  • Playa de Canyamel - 2 min walk
  • Torre de Canyamel - 3 min drive
  • Canyamel Golf - 6 min drive
  • Son Moll Beach - 11 min drive
  • Cala Agulla Beach - 12 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 67 min drive
  • Manacor Station - 32 min drive
  • Petra Station - 38 min drive

Restaurants

  • ‪Panetosto - ‬16 min drive
  • ‪La Bodeguita - ‬11 min drive
  • ‪Fonoll Mari Restaurant - ‬16 min drive
  • ‪Bar Playa - ‬12 min drive
  • ‪Sa Punta - ‬15 min drive

About this property

Universal Hotel Laguna

When visiting Capdepera, Universal Hotel Laguna is a great choice to consider. You can splash around at the outdoor pool, visit the restaurant for a bite to eat, or unwind with a drink at one of the 2 bars/lounges. A children's pool, a terrace, and a garden are other highlights.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 118 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant

Traveling with children

  • Children's pool
  • Playground
  • Children's games

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • No plastic drinking straws
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 24-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • LED light bulbs

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
  • Towels fee: EUR 6 per person, per week

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 9.50 per person

Policies

Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1170

Also known as

Universal Hotel Laguna Hotel
Universal Hotel Laguna Capdepera
Universal Hotel Laguna Hotel Capdepera

Frequently asked questions

Does Universal Hotel Laguna offer free cancellation for a full refund?
Yes, Universal Hotel Laguna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Universal Hotel Laguna?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Universal Hotel Laguna?
Sorry, pets aren't allowed.
Is parking offered on site at Universal Hotel Laguna?
Sorry, there's no onsite parking at Universal Hotel Laguna.
What are the check-in and check-out times at Universal Hotel Laguna?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Universal Hotel Laguna and nearby?
Universal Hotel Laguna has 2 bars and an outdoor pool, as well as a garden.
Are there restaurants at or near Universal Hotel Laguna?
Yes, there's an onsite restaurant.
What's the area around Universal Hotel Laguna like?
Universal Hotel Laguna is located on the boardwalk/promenade, a short 16-minute walk from Cuevas de Artà and 16 minutes' walk from coves d'Artà.

Universal Hotel Laguna Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Mikko, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very high standards
Very high standards of cleanliness and superb service. The food was beautifully prepared and everything was top notch. The pool area was very nice. Take your own pool towels. They charge €3 per day - that was the only think I did not like.
Gary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
JOSE, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holiday 2024
Very relaxing , lovely hotel.
13-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Magdalena, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Florian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Álvaro, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Petr, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Samantha, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Pekka, 1-night trip
Verified Hotels.com guest review

6/10 Good

Oliver, 4-night trip
Verified Expedia guest review

8/10 Very good

Top Lage direkt am Meer
Gerd, 2-night family trip
Verified Expedia guest review

8/10 Very good

las instalaciones están anticuadas, el personal muy muy amable
MARIA, 1-night trip
Verified Expedia guest review

8/10 Very good

Tolle Lage direkt am Strand und sehr netter und aufmerksamer Service. Unser Zimmer (mit Verbindungstür) war leider sehr hellhörig und man konnte jedes Wort der Nachbarn hören.
Leonie, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

michele, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Vacanza in famiglia e amici. Siamo stati benissimo, hotel con accesso diretto su una baia di acqua cristallina, buffet completo e abbondante, ottima cucina. Camere di discrete dimensioni con balcone, molto pulite. A ogni piano è presente un distributore di acqua fredda e calda gratuito con cui riempire le proprie bottiglie, davvero molto utile. Animazione soft, ping pong e biliardo. Servizio molto attento, tutto il personale è molto gentile e sempre sorridente. Il giorno della partenza ci hanno messo a disposizione una camera di servizio gratuita per farci una doccia prima di andare in aeroporto, non abbiamo perso un giorno di mare! È stata una gran bella vacanza!
michele, 7-night family trip
Verified Expedia guest review

8/10 Very good

Laura, 7-night trip
Verified Expedia guest review

8/10 Very good

Schöne ruhige Bucht, Hotel etwas in die Jahre gekommen aber OK. Zimmer hellhörig und klein. Eher für Familien geeignet
Mario, 5-night trip
Verified Expedia guest review

8/10 Very good

Die Strandbar unterhalb des Hotels (gehört zum Hotel) ist etwas langsam und das Personal bekommt man eher selten zu Gesicht. Einmal wurde auf mein Getränk vergessen und es hat sich 40 Min. keiner Blicken lassen. Auch der Nachbartisch war schon sauer. Das ist aber kein Grund, das Hotel schlechter zu bewerten, denn alles andere war hervorragend. Sehr hilfsbereites und freundliches Personal im Hotel, selbst das Reinigungspersonal ist stets gut gelaunt. Einzig die Parkplatzsuche ist etwas nervig. Wir kommen wieder👍!
Daniel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel con encanto, todo el personal muy amable y atento, buffet muy cuidado, ubicación inmejorable. Ideal para pasar unas vacaciones tranquilas. Sin duda repetiremos.
Rubén, 3-night family trip
Verified Expedia guest review

8/10 Very good

Das Personal war super-freundlich und extrem bemüht. Frühstück vielfältig und sehr lecker.
3-night family trip
Verified Hotels.com guest review