Florence (ZMS-Santa Maria Novella Train Station) - 3 min walk
Porta al Prato Station - 10 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 1 min walk
Fratelli Rosselli Tram Stop - 3 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
Restaurants
McDonald's - 4 min walk
Fratelli Cuore - 3 min walk
Deanna SRL - 2 min walk
Burger King - 4 min walk
Trattoria Dall' Oste - 1 min walk
About this property
c-hotels Diplomat
C-hotels Diplomat puts you in a great location, within a 15-minute walk of Historic Centre of Florence and Piazza di Santa Maria Novella. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Cathedral of Santa Maria del Fiore and Pitti Palace are within a 15-minute walk. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Alamanni - Stazione Santa Maria Novella Tram Stop is steps away and Fratelli Rosselli Tram Stop is 3 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
85 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 30 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Bar/lounge
Room service (limited hours)
Working away
Meeting room
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 18 for children
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 30 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A1WEOSWDFF
Also known as
Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence
Frequently asked questions
Does c-hotels Diplomat offer free cancellation for a full refund?
Yes, c-hotels Diplomat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at c-hotels Diplomat?
Sorry, pets aren't allowed.
Is parking offered on site at c-hotels Diplomat?
Yes. Self parking costs EUR 30 per night.
What are the check-in and check-out times at c-hotels Diplomat?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Does c-hotels Diplomat have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around c-hotels Diplomat like?
C-hotels Diplomat is in Santa Maria Novella, a short 1-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 7 minutes' walk from Piazza di Santa Maria Novella.
c-hotels Diplomat Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
6 November 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Amazing hotel right next to the train station! Everything is within walking distance and the staff members are incredibly friendly and helpful. Very quaint room too!
Monica
Monica, 2-night romance trip
Verified Expedia guest review
8/10 Very good
8 September 2024
Stafa was excellent.
Allen
Allen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Shanna-Dyn
Shanna-Dyn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Lovely handy location
Rachael
Rachael, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Sherif
Sherif, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
This is very convenient and near the train station. To me who loves walking, this location is good.
Mark Kevin
Mark Kevin, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
10 June 2024
Convenient to train station
Theresa
Theresa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 June 2024
Highly recommend! Super convenient location if you are arriving in Florence at the central train station. Very clean room, spacious.
Claire
Verified Expedia guest review
10/10 Exceptional
2 June 2024
Reasonable rates and better than average room.
Very nice hotel. Convenient location.
Theresa
Theresa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2024
Kevin
Kevin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
Awesome area as it is across the train station which is convenient especially if you have a lot of luggage. It is also at least 20-30mins walk to sights if yoh don’t mind walking. It is also almost at ZTL and helps a lot of making sure you don’t cross the area if you are driving. Highly recommended!
Mark Kevin
Mark Kevin, 2-night trip with friends
Verified Expedia guest review
6/10 Good
23 May 2024
We loved that it was across the street from the train station which was great for arriving and leaving Florence.
Taxis go on strike and you dont know until the day before or day of.
Its the city so surrounding area is a bit dirty but as you walk around its not too bad. We were 15-30mins away walking distance from everything which was great.
The hotel room was warm. The AC was not working.
The breakfast was good here and the staff was extremely nice and helpful
Ivelisse
Ivelisse, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
DongYeon
DongYeon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2024
Y J
Y J, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2024
The staff and property itself are GREAT!
David
David, 1-night romance trip
Verified Expedia guest review
4/10 Fair
8 April 2024
Lobby looks nice, but room floor are looking deteriorated and furniture in room areas damaged and bathroom really uncomfortable
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 March 2024
Location was perfect, staff were excellent and extra helpful. They went above and beyond to help us when we lost our phone in a taxi. We are grateful and thankful to the staff.
Vasanthi
Vasanthi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 January 2024
Short Trip in Florence
Good and convenient location. Will visit again in future.
Ding Yan
Ding Yan, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 December 2023
Monica
Verified Expedia guest review
2/10 Poor
7 December 2023
Luis
Luis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2023
ZAINAH
ZAINAH, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 October 2023
Very clean hotel
Noelia
Noelia, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 October 2023
Good place to stay in
Masis
Masis, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 October 2023
The room is clean and just directly opposite Santa M V station.