Experience a tranquil retreat at Mercure Manaus Hotel, near Hospital 28 de Agosto and Amazonas Shopping. Unwind in the sauna or steam room, take a refreshing dip in the swimming pool with sun loungers, explore the garden and connect to WiFi for an effortless stay.
Café da Manhã - Quality Hotel Manaus | Atlantica Hotels - 1 min walk
La Vaca Negra - 4 min walk
Restaurante Terra & Mar - 1 min walk
Choupana Restaurante - 4 min walk
About this property
Mercure Manaus Hotel
Located in the entertainment district, Mercure Manaus Hotel is a great choice for a stay in Manaus. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness center and a hot tub are offered, and in-room conveniences include dryers and microwaves.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
91 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site valet parking (BRL 30 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Conference space (721 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An outdoor pool
Hot tub
Sauna
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Iron/ironing board (on request)
Dryer
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 70 per person
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Valet parking costs BRL 30 per day
Policies
There is no hot water on site.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Hotel Manaus
Mercure Manaus
Mercure Manaus Hotel
Mercure Manaus Hotel Hotel
Hotel Mercure Manaus AM, Brazil
Mercure Manaus Hotel Manaus
Mercure Manaus Hotel Hotel Manaus
Frequently asked questions
Does Mercure Manaus Hotel offer free cancellation for a full refund?
Yes, Mercure Manaus Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Manaus Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Manaus Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Manaus Hotel?
Yes. Valet parking costs BRL 30 per day.
What are the check-in and check-out times at Mercure Manaus Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mercure Manaus Hotel and nearby?
Mercure Manaus Hotel has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mercure Manaus Hotel?
Yes, there's an onsite restaurant.
Does Mercure Manaus Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a microwave, and cookware.
What's the area around Mercure Manaus Hotel like?
Mercure Manaus Hotel is a short 9-minute walk from Manauara Shopping and 18 minutes' walk from Museu do Indio.
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Mercure Manaus Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
13 April 2024
Excellent hotel
John
John, 10-night trip
8/10 Very good
14 October 2024
The property is well located to the shopping center, dinners were good. Breakfast is available with a good number of options.
Marilyn
Marilyn, 3-night trip
8/10 Very good
31 January 2023
Location, price, big room and big bed, good service. All what you want in a hotel.
Enrique
Enrique, 2-night trip
8/10 Very good
16 April 2024
This property had great rooms, large and lovely good size bed. Also the curtains were total blockout. Buffet breakfast was very good. Staff service was good, but not much english speaking staff, but friendly all the same. Would recommend.
Diane
Diane, 3-night trip
10/10 Exceptional
11 July 2023
It would be better if the check in was faster!
Cristan
Cristan, 2-night trip
10/10 Exceptional
31 May 2025
Leodercio
Leodercio, 3-night trip
8/10 Very good
27 April 2025
ERCILIO
ERCILIO, 3-night trip
10/10 Exceptional
1 February 2025
Nilson
Nilson, 3-night trip
10/10 Exceptional
23 December 2024
odinaldo
odinaldo, 3-night trip
6/10 Good
19 December 2024
Wilfrido
Wilfrido, 3-night trip
8/10 Very good
17 December 2024
Ruth
Ruth, 4-night trip
10/10 Exceptional
17 December 2024
odinaldo
odinaldo, 1-night trip
4/10 Fair
29 October 2024
Estadia decepcionante
Hotel precisa de uma reforma pois tudo é velho elevador, banheiro,corredor...
GERALDO
GERALDO, 1-night trip
10/10 Exceptional
12 October 2024
PASCHOAL
PASCHOAL, 1-night trip
2/10 Poor
10 October 2024
CHANGYEOL
CHANGYEOL, 7-night trip
8/10 Very good
1 October 2024
Henri
Henri, 2-night trip
8/10 Very good
8 August 2024
Leonardo
Leonardo, 2-night trip
10/10 Exceptional
25 July 2024
Otimo hotel
Otimo hotel
Helton
Helton, 2-night trip
8/10 Very good
10 July 2024
Ótima opção!
Hotel bem localizado, quartos bem espaçosos, café da manhã bem completo. Os quartos e o hotel em si já dá sinais de precisar de uma reforma, mas voltaria tranquilamente.
Carlos
Carlos, 3-night trip
8/10 Very good
9 July 2024
João
João, 2-night trip
10/10 Exceptional
22 June 2024
EDNILSON
EDNILSON, 2-night trip
10/10 Exceptional
10 June 2024
Cristiano
Cristiano, 1-night trip
8/10 Very good
12 May 2024
Andre
Andre, 2-night trip
6/10 Good
6 May 2024
Hotel meio sucateado !!
Hotel tá mal cuidado, cortinas furadas, café da manhã péssimo, sem opções, a única coisa boa foi a hospitalidade e educação dos funcionários, por sinal excepcional !