Emporio Cancun Optional All Inclusive

4.0 star property
Beachfront resort with outdoor pool, near Delfines Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
In-room safe, iron/ironing board, WiFi, bed sheets
3 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Spa
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 poolside bars
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness center
  • Beach towels
  • Children's pool
  • Waterslide
  • Swim-up bar
  • Bar/lounge

Feel at home (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Terrace
The price is ₹12,803
₹15,809 total
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Separate bathtub and shower
Hair dryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, Ocean View

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Cable channels
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Doble Room Oceanfront

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Swim up King Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Swim up Double Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Cable channels
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

Suite Deluxe With Beach View

  • Beach view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

Room Deluxe With Beach View

  • Beach view
  • Sleeps 4
  • 2 Full Bed(s)

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

Suite Premium With Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

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About the area

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

What's nearby

  • Maya Museum of Cancun - 1 min walk
  • Iberostar Cancun Golf Course - 7 min walk
  • Aquaworld - 16 min walk
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬4 min walk
  • ‪Tun-kul - ‬4 min walk
  • ‪El Maguey, Restaurant - ‬12 min walk
  • ‪Market Place - ‬9 min walk
  • ‪MakiTaco - ‬9 min walk

About this property

Emporio Cancun Optional All Inclusive

Emporio Cancun Optional All Inclusive is a great choice for your beach stay in Cancun, putting you near activities like scuba diving, surfing/body boarding, and parasailing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. CúA Culinary Artisans, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Languages

English, Spanish

At a glance

Hotel size

  • 450 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Playground
  • Children's menu

What to do

  • On the beach
  • Pool table
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 5 meeting rooms
  • Conference space (8288 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 12 buildings/towers
  • Built in 1983
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Spa services
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for MXN 0 per day (rates may vary)
  • WiFi is available in public areas for MXN 0 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 495 for adults and MXN 320 for children
  • Late check-out can be arranged for an extra charge of MXN 1800 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Does Emporio Cancun Optional All Inclusive offer free cancellation for a full refund?
Yes, Emporio Cancun Optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emporio Cancun Optional All Inclusive?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Emporio Cancun Optional All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Emporio Cancun Optional All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Emporio Cancun Optional All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MXN 1800 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Emporio Cancun Optional All Inclusive?
No, this resort doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Emporio Cancun Optional All Inclusive and nearby?
Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 2 poolside bars and a 24-hour fitness center. Emporio Cancun Optional All Inclusive also has spa services and an arcade, as well as a garden.
Are there restaurants at or near Emporio Cancun Optional All Inclusive?
Yes, there are 3 onsite restaurants, featuring international cuisine and garden views.
What's the area around Emporio Cancun Optional All Inclusive like?
Emporio Cancun Optional All Inclusive is a short 7-minute walk from Iberostar Cancun Golf Course and 16 minutes' walk from Aquaworld. Travelers love the resort's prime location.

Emporio Cancun Optional All Inclusive Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Juan, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Perfect for Relaxation, Lacking in Entertainmet
I recently traveled to this hotel with friends to celebrate my birthday. The hotel itself is beautiful, particularly the beach, which was absolutely stunning. The service was great overall, with a very friendly and attentive staff who made us feel welcome. However, there were a couple of downsides. The hotel offers only two à la carte restaurants in addition to the buffet, and both require advance reservations. Out of the two, the Italian restaurant was disappointing – the food was bland and didn’t stand out. On the other hand, the Argentinian restaurant was excellent and delivered a delicious dining experience. The biggest letdown was the entertainment. By 9 PM, the atmosphere turned very quiet, and it almost felt like it was time to go to bed. If you’re looking for an exciting nightlife or lively entertainment, this hotel is not the right choice. It’s more suited for those who want a peaceful and relaxing vacation. This hotel is perfect if you're looking to relax and enjoy a peaceful beach experience. The serene atmosphere and beautiful beach make it an ideal getaway for unwinding. However, I’ve been to other hotels where the entertainment was far better. While they do offer some "shows," they are quite lackluster, lasting only 1 to 2 hours and not very exciting. If you're looking for fun or vibrant nightlife, this hotel might not be the best choice. It’s better suited for those seeking a calm and quiet retreat.
Diana, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good Stay
I would give an excellency rating for this hotel. Price is reasonable, foods are good and services are excellent.
Maoyu, 5-night trip
Verified Hotels.com guest review

8/10 Very good

The bar staff are amazing and so are the waiters. If only reception could be as nice and helpful as them. We had a problem when checking in. They like to say no a lot not helpful or friendly what so ever!!! Every time I dealt with them the outcome was no. Apart from that the beaches are lovely and pool area is clean with plenty of beds. The only other thing is they are doing construction in the complex so be prepared for drilling all day
Charlotte, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

neha, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good but could be better.
The hotel is sprawling and difficult to navigate immediately post check-in. Construction work is currently being undertaken and the persistent noise of drilling is extremely annoying. When booking I was not made aware of this. Some of the onsite restaurants are not as good as others onsite. The staff are friendly, helpful and will go the extra mile. I would certainly recommend this hotel and will probably return in the future.
Robert, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Why go anywhere else, This is the perfect place
My 2nd time this year staying at this resort. It’s beautiful, clean, accommodating, reasonable in price and good food and drinks. We love staying here
Shaquanna, 3-night family trip
Verified Hotels.com guest review

6/10 Good

NOT MANY DINING CHOICES
FESTUS, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for our honeymoon.
This was our honeymoon for me and my wife. It was absolutely perfect. The view from the balcony was incredible. We both loved our room and the entire property was amazing. The waiter at one of the restaurants was awesome. Highly recommended for a romantic stay.
Richard, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Jorge, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nouri, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emilio, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

It was memorable.
Victor, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Everything about the location and comfort was excellent. Food from buffet was always cold. They should work on a way to keep food hot. The food selection was only Mexican. There was no American options.
Wanda, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The grounds were very beautiful. We were upgraded to a beach front room near the adults only pool. It ended up being very loud. The extremely sweet front desk ladies were so kind to move us to a much higher floor were we had a beautiful beachfront view and a more peaceful stay.
Danielle, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Edison, 4-night trip
Verified Expedia guest review

10/10 Exceptional

If youre going to book the hotel the best option would be the all inclusive package. It was worth the price as you do have access to unlimited buffets throughout the day. The staff were very accomdating and polite. Never be shy to ask where something is as they will try their best to assist. The resort is right by the ocean so at night you can find peace with the waves.
Liza, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Mirsada, 7-night trip
Verified Expedia guest review

6/10 Good

Not a warm welcome
Food was great. Hotel rooms were basic and not dirty but not the cleanest. Hotel staff was friendly while at the eating areas but extremely rude and unwelcoming in the other areas of the resort. I was injured at the pool. Tiles were broken at the bottom of the pool floor and i cut my foot pretty badly. Staff was very rude about making sure i was ok and refused to give me an incident report number. I wish they were more accommodating to the people that are paying a good amount of money to be here.
Karla, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Mitchell, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Everything and everyone were very helpful.
Deisy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

MAYTE, 2-night trip
Verified Expedia guest review

10/10 Exceptional

EVA, 1-night trip
Verified Expedia guest review

6/10 Good

First time staying at this property. Not first time in Cancun though. Cancun is beautiful! I will make it simple and review it pro/con. My stay was 9 days all inclusive. Pros: - Location. Walking distance to bus stop. Used public transportation often. - Safe area -Rooms were nice. AC worked well. Nice bedding/towels/bed. -Adult Pool was good. - Pool bartenders-Esmar I believe his name is was awesome! CONS: -Food. They served the same food. Every. Single. Day. soup and juice options changed occasionally. Breakfast. Lunch. Dinner. Same stuff every time. We started eating local food the last 3-4 days. Staff- they all ask for tips constantly. They could bring you a napkin and they’d ask for a tip. Just by looking at them they probably would ask. It was very uncomfortable at times. And if you didn’t. They look at you weird. We are on vacation. The last thing I want is someone always asking for simply bringing you anything. Activity- there is no night life at the hotel for adults. There’s a sports bar but they allow kids to run and cry in there. Even when it’s 10pm. Foosball tables are junk. Pingpong table is junk. Didn’t get to use the pool table. No night life at all. Pools close at 10. There were more couples then there was families there. I’ve stayed at other resorts. And they always had stuff going on at night. Pool-kids swimming in adult pool. No attention to detail there. Overall. Stay was ok. Rooms were ok. I would recommend looking at other places before here
Jonathan, 9-night romance trip
Verified Expedia guest review