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All properties in Escaldes-Engordany, Escaldes-Engordany, Andorra

Golden Tulip Andorra Fènix

4-star hotel with spa, near Caldea Spa

  • Free WiFi
From
Rs6,106

Image gallery

  • Spa
  • Spa
  • Pool
  • Junior Suite - Bathroom
  • Spa
Spa. Image 1 of 117.
1 / 117Spa
Carrer del Prat Gran 3-5, Escaldes-Engordany, AD700, Escaldes-Engordany, Andorra
8.4.Very good.
  • Well positioned in the town centre, the staff were friendly and helpful. They do however…

    Mar 7, 2020

  • Stayed for a few days over new year Eve. The hotel was clean and the bed actually was…

    Dec 30, 2019

See all 90 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace

For families

  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • Caldea Spa - 5 min walk
  • Pyrenees Andorra Shopping Centre - 19 min walk
  • Placa del Poble - 22 min walk
  • Casa de la Vall - 22 min walk
  • Casa Rull - 3 mi / 4.8 km
  • Soldeu Ski Resort - 8.8 mi / 14.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double or Twin Room
  • Standard Double Room Single Use
  • Standard Triple Room (2 adults + 1 child)
  • Standard Triple Room
  • Executive Room
  • Junior Suite

What’s around

Landmarks

  • Caldea Spa - 5 min walk
  • Pyrenees Andorra Shopping Centre - 19 min walk
  • Placa del Poble - 22 min walk
  • Casa de la Vall - 22 min walk
  • Casa Rull - 3 mi / 4.8 km
  • Soldeu Ski Resort - 8.8 mi / 14.1 km
  • Madriu-Perafita-Claror Valley - 1.5 mi / 2.4 km
  • Sant Vicenc d'Enclar Church - 2.7 mi / 4.4 km
  • La Margineda Bridge - 3.5 mi / 5.7 km
  • Devk-Arena - 4.1 mi / 6.6 km
  • Postal Museum - 5 mi / 8.1 km

Getting around

  • La Seu d'Urgell (LEU) - 33 min drive
  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Burton's Station - 42 min drive
  • Porte-Puymorens Station - 42 min drive
map
See on map
Carrer del Prat Gran 3-5, Escaldes-Engordany, AD700, Escaldes-Engordany, Andorra

At a glance

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. This property's pool and sauna is closed 1-4:30 PM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 26 per night)
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Onsite garage

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Pool sun loungers
  • Ski storage
  • Ski passes available
  • Full-service spa
  • Sauna
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-width doorways

Languages Spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

The spa is open select days. Guests under 5 years old are not allowed in the spa.

Dining

Restaurante Kronos - This restaurant specializes in Spanish cuisine and serves breakfast and dinner.

Bar Cafeteria Sirius - This coffee shop serves breakfast, brunch, lunch, and dinner. Open daily.

Pub Sagitarius - Onsite pub. Open daily.

Small print

Also known as

  • Fènix Escaldes-Engordany
  • Golden Tulip Andorra Fènix Hotel
  • Golden Tulip Andorra Fènix Escaldes-Engordany
  • Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
  • Hotel Fènix Escaldes-Engordany
  • Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
  • Goln Tulip orra Fènix EscalsE
  • Golden Tulip Andorra Fènix Escaldes-Engordany
  • Golden Tulip Andorra Fènix
  • Fenix Hotel Escaldes Engordany
  • Golden Tulip Andorra Fenix Hotel Escaldes-Engordany
  • Golden Tulip Andorra Fenix

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Facility access costs EUR 7.00 per person, per stay. Facilities include a sauna, a spa, and a swimming pool.

Covered self parking costs EUR 26 per night

Cooked-to-order breakfast is offered for an extra charge of EUR 12 for adults and EUR 6 for children (approximately)

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 10:00 AM to 9:00 PM.

Hot springs access available from noon to noon.

Guests under 5 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Golden Tulip Andorra Fènix does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 26 per night. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, Restaurante Kronos offers Spanish cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include La Tagliatella (4-min walk), Marisqueria Don Denis (5-min walk), and A Casa Canut Hotel Gastronòmic (5-min walk).
  • During the winter, enjoy nearby recreation like skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Golden Tulip Andorra Fènix also has a sauna.
8.4.Very good.
  • 10.0.Exceptional

    Best staff in Europe!

    Was such a great experience in golden tulip fenix. Hotel was clean and great location. Above all, staff were really nice. Especially celeste. Celeste is the kindest person I have ever seen!! She is so helpful and generous. She made sure that we had the best stay and made a call for the bus company to change the schedule for us. I would love to go back to andorra and stay again at golden because of Celeste. Thank you!!

    stella, 2 night trip with friends, Apr 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Well positioned for the town centre, comfortable rooms, friendly helpful staff and a great breakfast selection.

    6 night trip, Mar 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel at a great location. Reasonable prices (could always be better). Will be back.

    7 night trip, Jan 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice hotel at a great location and a reasonable price (can always be better though). We will be back!

    16 night trip, Jan 15, 2019

    Verified Expedia guest review

  • 6.0.Good

    A hotel with good location and average comfort.

    Convenient location. Staff helpful but some speak only Spanish and Catalan. The bed, pillows and sheets can be more comfortable for a good night sleep. The housekeeping doesn't always show up.

    Phil, 4 night business trip, Jan 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    idéalement situé, chambre au calme, bon rapport qualité prix

    pierre, 6 night trip, Jul 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Servicio excelente

    Joan, 1 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Tres bien

    Hotel tres bien place pour le shooping.tres calme. Tres propre. Personnel tres accueillant et parlant francais. Parking sur place et centre balneo a 500m. Je le recommande

    Xavier, 1 night family trip, Mar 2, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Parking nocturne hors de prix Petit déjeuner médiocre (pas de buffet continental )

    Jean Claude, 1 night trip, Sep 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Muy correcto. Recomendable

    La habitacion estaba muy limpia, reservamos habitacion para 3 personas y era muy espaciosa. Lo que no nos gustó fue el desayuno, por tema covid te lo servían en la mesa y la verdad es que ponían gran cantidad pero la calidad no era la esperada por el precio que hacen pagar. Parte de la reposteria no era del dia (dura) y el pan seco. Volvería a alojarme en el hotel pero no desayunaría allí.

    Yolanda, 2 night family trip, Sep 8, 2020

    Verified Hotels.com guest review

See all 90 reviews