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Pan Pacific Suzhou

4.5 star property
Escape to serenity amidst lush gardens. Indulge in delicious meals and rejuvenate by the pool.

Photo gallery for Pan Pacific Suzhou

4 restaurants, breakfast, lunch, dinner served; international cuisine
Café
View from room
Down duvets, minibar, in-room safe, blackout curtains
Lobby
Nestled near Shantang Street, Pan Pacific Suzhou offers a serene retreat with a garden and driving range. Enjoy international cuisine at one of the 4 on-site restaurants, unwind in the sauna or steam room, or take a refreshing dip in the seasonal outdoor pool. With free in-room WiFi and helpful staff nearby, this hotel is perfect for relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Non-smoking
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants
  • Indoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Room service
  • Business center
  • 11 meeting rooms

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is ₹4,448
₹5,187 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Premier Twin

Down duvets, minibar, in-room safe, blackout curtains

Premier Twin

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Executive Suite

Down duvets, minibar, in-room safe, blackout curtains

Two Bedroom Executive Suite

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Down duvet
Hair dryer
  • 110 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Premier King

Down duvets, minibar, in-room safe, blackout curtains

Premier King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

View from room

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier View Twin

Down duvets, minibar, in-room safe, blackout curtains

Premier View Twin

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Two Bedrooms

Down duvets, minibar, in-room safe, blackout curtains

Family Two Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Balcony King

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony King

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Down duvets, minibar, in-room safe, blackout curtains

Deluxe King

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Balcony Twin

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony Twin

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier View King

Down duvets, minibar, in-room safe, blackout curtains

Premier View King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Balcony Suite

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
Flat-screen TV
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Down duvets, minibar, in-room safe, blackout curtains

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 64 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Suite

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
Flat-screen TV
Separate bedroom
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Pagpda Suite

Down duvets, minibar, in-room safe, blackout curtains

Executive Pagpda Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Balcony Twin

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier View King

Down duvets, minibar, in-room safe, blackout curtains

Premier View King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Balcony King

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Down duvets, minibar, in-room safe, blackout curtains

Family Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier View Twin

Down duvets, minibar, in-room safe, blackout curtains

Premier View Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Executive Suite

Down duvets, minibar, in-room safe, blackout curtains

Two Bedroom Executive Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Twin

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin

Down duvets, minibar, in-room safe, blackout curtains

Premier Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Two Bedrooms

Down duvets, minibar, in-room safe, blackout curtains

Family Two Bedrooms

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room (2 beds)

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard 2-bed Room

Down duvets, minibar, in-room safe, blackout curtains

Standard 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King

Down duvets, minibar, in-room safe, blackout curtains

Premier King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Down duvets, minibar, in-room safe, blackout curtains

Family Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room (Double Bed)

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Room (Double Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Balcony Suite

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Bedroom Executive Suite

Down duvets, minibar, in-room safe, blackout curtains

Triple Bedroom Executive Suite

  • Sleeps 6
  • 2 Twin Beds and 1 Queen Bed

View all photos for Executive Suite

Down duvets, minibar, in-room safe, blackout curtains

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Wu Gong Hall

Lobby

Wu Gong Hall

  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for Deluxe King

Down duvets, minibar, in-room safe, blackout curtains

Deluxe King

  • Sleeps 2
  • 1 Queen Bed

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9.2 out of 10, Wonderful, (192)
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About the area

Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

  • Pingjiang Road - 4 min drive
  • Shantang Street - 5 min drive
  • Suzhou Museum - 5 min drive
  • Humble Administrator's Garden - 5 min drive
  • Hanshan Temple - 9 min drive

Getting around

  • Wuxi (WUX-Shuofang) - 46 min drive
  • Suzhou Railway Station - 13 min drive
  • Suzhou New District Railway Tram Stop - 25 min drive
  • Suzhou North Railway Station - 28 min drive
  • Renminqiao South Station - 9 min walk
  • Nanmen Station - 10 min walk
  • Sanyuanfang Station - 18 min walk

Restaurants

  • ‪清华酒楼 - ‬8 min walk
  • ‪AVANTI Restaurant - ‬4 min walk
  • ‪北疆饭店 - ‬6 min walk
  • ‪高原红茶酒吧 - ‬3 min walk
  • ‪黑杰克酒吧 - ‬7 min walk

About this property

Pan Pacific Suzhou

Pan Pacific Suzhou is a great choice for a stay in Suzhou. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at 萃英园全日餐厅, one of 4 restaurants, which serves international cuisine and is open for breakfast and dinner. A fitness center, an outdoor tennis court, and a sauna are other highlights. Public transportation is just a short walk: Renminqiao South Station is 9 minutes and Nanmen Station is 10 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 336 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (aged 17 years old and younger) stay free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 4 restaurants
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Lifeguard on site

What to do

  • Tennis
  • Pool table
  • Table tennis

Working away

  • Business center
  • 11 meeting rooms
  • Conference space (12917 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1999
  • Garden
  • Fitness center
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • 47-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

萃英园全日餐厅 - This poolside buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
海天楼中餐厅 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
吴宫瑞面 - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Open daily.
Sun Ray禧禾意大利灵感餐厅 - This restaurant specializes in Italian cuisine and serves brunch and dinner. Open daily.
塔影咖啡 - Onsite café. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 128 for adults and CNY 68 for children
  • Late check-in between 1:00 PM and 6:00 PM can be arranged for an extra charge of 50-percent of room rate

Children & extra beds

  • Rollaway beds are available for CNY 258.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • The seasonal pool is open from July 15 to September 30

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pan Pacific Hotel Suzhou
Pan Pacific Suzhou
Suzhou Pan Pacific
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou offer free cancellation for a full refund?

Yes, Pan Pacific Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pan Pacific Suzhou?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Pan Pacific Suzhou?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pan Pacific Suzhou?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. Check-out time is noon. Express check-out is available.

What is there to do at Pan Pacific Suzhou and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Pan Pacific Suzhou also has a steam room and a garden.

Are there restaurants at or near Pan Pacific Suzhou?

Yes, there are 4 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

What's the area around Pan Pacific Suzhou like?

Pan Pacific Suzhou is in Suzhou Old Town, a short 9-minute walk from Renminqiao South Station and 7 minutes' walk from Pan Gate.

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Pan Pacific Suzhou Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel infrastructure and surrounding is very photoworthy.
Gina, 2-night trip

10/10 Exceptional

High quality with unbelievable location.
Gangmun, 3-night trip

10/10 Exceptional

Amazing amenities located on the property including a massive garden, delicious restaurant, and koi fish pond. Also free laundry service was a major plus. Staff were friendly and helpful.
Kenny, 2-night trip

10/10 Exceptional

Love that you can visit panmen gate park. Even though it's off season and many stalls not open, it's still beautiful, especially at night. And the hotel feels very safe.
Frances, 3-night trip

10/10 Exceptional

The hotel garden was directly linked to a historical area with a beautiful pagoda. Access for hotel guests was waved and the night light and dance show was fantastic. The two restaurants we tried were were very good.
Man Fu, 2-night trip

10/10 Exceptional

Overall environment of the hotel and free access traditional park. There are no similar hotels like this.
Ngai, 2-night trip

10/10 Exceptional

Beautiful hotel garden!
Jiayao, 4-night trip

10/10 Exceptional

Beautiful looking hotel.
Nice looking hotel. From the outside looks like ancient temple. The water supply in the rooms was not strong. The breakfast was go oh d as they have a variety of food. Overall,was good and nice.
Geaik Theng, 2-night trip

10/10 Exceptional

Amazing hotel.
Amazing hotel, with access to very pretty gardens (day or night).
Alan, 2-night trip

10/10 Exceptional

Unique location.
yu chong, 3-night trip

10/10 Exceptional

Beautiful architecture and delicious breakfast buffet
Gennie, 2-night trip

10/10 Exceptional

The breakfast is super!
Wei, 2-night trip

10/10 Exceptional

excellent
Tina, 4-night trip

10/10 Exceptional

Nice experience overall
Benyang, 3-night trip

6/10 Good

Rather confusing building complex with long labyrinthine corridors. Main restaurant was very average with zero atmosphere (it was perhaps early but still). Breakfast restaurant had pretty basic western offering.. and also lacked atmosphere. Service was hard to get in English (quite understandable) and at times a bit spotty (pretty sure not only cultural misunderstanding). Room itself was nicely laid out and maid service was considerate and friendly. An okay hotel but prob would next time try a less… “industrial” establishment
3-night trip

10/10 Exceptional

Can have free access to Panmen which is great
Xinran, 3-night trip

10/10 Exceptional

Very historical and pretty hotel. Impressive service too!
Jun Yi, 3-night trip

10/10 Exceptional

Beautiful hotel with the added perk of the free entrance to the Panmen park until 9pm. Rooms were ok and the grounds were spectacular although the location wasn’t really ideal in the end
Maria, 2-night trip

8/10 Very good

Overall its a beautiful property and highly recommend to visit the park behind during the day and when the lights are on. Breakfast was a good spread. Hotel room is okay keeping in mind that it is a slightly aged property.
2-night trip

10/10 Exceptional

Very clean and spacious room.
11-night trip

10/10 Exceptional

The hotel was beautiful! We felt like we were back in ancient China with impeccable service. They provide free access to an ancient pagoda park which was also just delightful. The hotel has very nice food options too. It was a perfect vacation. Thank you!
Jung, 2-night trip

8/10 Very good

Good but not great
Lovely room and all very clean. Enormous hotel. Chinese owned and run with mainly Chinese guests. Friendly staff. Next to gorgeous scenic area with 1800 year-old pagoda. The negatives: common areas smelled of cigarettes; no room service and restaurants deserted by 7.30pm with quite ordinary food; foreign credit cards and Alipay using foreign cards not accepted so had to use cash; not particularly convenient for the sights.
Richard, 1-night trip

10/10 Exceptional

Everything was perfect. There are no complaints.
Ydaline, 1-night trip

8/10 Very good

It’s nice that the guests have free access to the Pan Gate scenic area. However, the direction to the guest rooms located in the annex buildings is not clearly labeled.
Hong, 1-night trip

10/10 Exceptional

Absolutely stunning hotel, the facilities were off the charts, pool table, two swimming pools (one outdoor) golf simulator, not to mention it also is a tourist attraction in the hotel itself, leading to many attractions around the area. The only downside was restaurants nearby, there’s a convenience store that is open 24 hours next to the hotel across the road. Would highly recommend this hotel to anyone. So good!
Phu, 2-night trip