Sunstays Lagoon Beach

4.0 star property
Cape Town beachfront hotel with 3 outdoor pools and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunstays Lagoon Beach

Terrace/patio
On the beach
Front of property
Fridge, microwave, stovetop, electric kettle
TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Pool
  • Non-smoking
  • Free parking
Main amenities
  • On the beach
  • 3 outdoor pools
  • Bar/lounge
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle
  • Train station pick-up service
Feel at home
  • Babysitting (surcharge)
  • 2 bedrooms
  • Kitchen
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area

Room options

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About the area

Map
Lagoon Gate Drive, Milnerton, Cape Town, Western Cape, 7441

What's nearby

  • Milnerton Beach - 3 min drive - 1.8 km
  • Canal Walk Shopping Centre - 7 min drive - 6.1 km
  • Cape Town International Convention Centre - 8 min drive - 8.2 km
  • Cape Town Cruise Terminal - 10 min drive - 9.2 km
  • Cape Town Stadium - 11 min drive - 10.4 km

Getting around

  • Cape Town Intl. Airport (CPT) - 16 min drive
  • Cape Town Station - 15 min drive
  • Cape Town Bellville Station - 28 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Hussar Grill - ‬6 min drive
  • ‪La Mizu Beach Bar - ‬3 min walk
  • ‪Square Cafe & Wine Bar - ‬6 min drive
  • ‪Bootlegger Coffee Company - ‬6 min drive
  • ‪Wang Thai - ‬2 min walk

About this property

Sunstays Lagoon Beach

At Sunstays Lagoon Beach, you'll be within a 10-minute drive of Cape Town International Convention Centre and Long Street. After splashing around at the 3 outdoor pools, you can unwind with a drink at the bar/lounge. Also, Cape Town Cruise Terminal and Cape Town Stadium are within a short drive.

Languages

Afrikaans, English, Xhosa

At a glance

Hotel size

  • 50 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 9 PM
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests must contact the property for check-in information
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge

Traveling with children

  • Babysitting (surcharge)

What to do

  • On the beach
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Surfing/body boarding nearby

Facilities

  • 3 outdoor pools
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board

Sleep well

  • 2 bedrooms
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 350 per vehicle (roundtrip)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.

Also known as

Sunstays
Sunstays Lagoon
Sunstays Lagoon Beach
Sunstays Lagoon Beach Apartment
Sunstays Lagoon Beach Apartment Cape Town
Sunstays Lagoon Beach Cape Town
Sunstays Lagoon Beach Apartments Hotel Milnerton
Sunstays Lagoon Beach Apartments Cape Town/Milnerton
Sunstays Lagoon Cape Town
Sunstays Lagoon Beach Hotel
Sunstays Lagoon Beach Cape Town
Sunstays Lagoon Beach Hotel Cape Town

Frequently asked questions

Is there a pool at Sunstays Lagoon Beach?
Yes, there are 3 outdoor pools.
Are pets allowed at Sunstays Lagoon Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Sunstays Lagoon Beach?
Yes, there's free self parking.
Is airport shuttle service offered by Sunstays Lagoon Beach?
Yes, an airport shuttle is available. The charge is ZAR 350 per vehicle roundtrip.
What are the check-in and check-out times at Sunstays Lagoon Beach?
Check-in start time: 2 PM; Check-in end time: 9 PM. Check-out time is 10 AM.
Is there an onsite casino at Sunstays Lagoon Beach?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (12-min drive) is nearby.
What is there to do at Sunstays Lagoon Beach and nearby?
Have fun with activities like hiking, sailing, and body boarding, and practice your swing at the nearby golf course. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include spa services.
Does Sunstays Lagoon Beach have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.
Does Sunstays Lagoon Beach have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Sunstays Lagoon Beach like?
Sunstays Lagoon Beach is located on the waterfront in Milnerton, a short 20-minute walk from Milnerton Golf Club.

Sunstays Lagoon Beach Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Good

Not up to our expectations
We stayed in the apartment part of the hotel, which was a long walk from the hotel itself along long corridors. Reception was poor on arrival, no WiFi connection in the apartment only in the hotel bar. A bit sad and improved cleaning of patio would help
Brenda, 4-night romance trip
Verified Hotels.com guest review

2/10 Poor

13-night trip
Verified Expedia guest review

8/10 Very good

It is right on the beach, great views of the ocean, Table Mountain, MyCity bus stop close by, good response to needs before arrival and during our stay
6-night trip
Verified Expedia guest review

10/10 Exceptional

Spacious self catering apartment with.great sea vi
We stayed in apartment 220 which had fantastic sea views from the lounge and the Double bedroom.
JANET, 1-night trip
Verified Expedia guest review

6/10 Good

Frustrating stay..
No Sunstays branding either inside or outside the hotel. This made finding the right building and receptionist very slow. They did mail me asking me to warn them of my arrival but I did not pick up that mail. The reception looks nothing like the photo on hotels.com The room are as advertised The pools were shut due to the water shortage The hotel facilities were not all available to us. We couldn't use the gym for example. I found this frustrating It is a big site. A map would have helped. Staff not particularly helpful. Underground parking good
Tony, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

On the Beach in Cape Town
Hotel looks ordinary upon arrival and reception area is quite odd but the room was spacious and was right on the beach- I mean on th beach!
Verified Hotels.com guest review

10/10 Exceptional

Hotel right on the beech
This hotel had every thing bars resturrants near by golf club shopping mall bus to Cape Town city center and water front nice happy staff I will be back here again
anthony , 14-night trip
Verified Expedia guest review

6/10 Good

Good location, but condition of the apartment was not up to standard in this proce category; staff responded to complaints poorly. We were told that there were three pools, but they were difficult to find. When we finally reached the hotel, we were requested to pay a deposit of R200 for the towels, which we of course did not have with us (walking around in swimming outfit). The attitude of the receptionist did not show any customer friendlyness, and we finally gave up. I would not recommend this apartment.
3-night trip
Verified Expedia guest review

8/10 Very good

Fantastic views
Fantastic location - Our apartment was right on the beach with beautiful views of the mountains and ocean The apartment was close to the city, canal walk and other attractions, very well situated to explore Cape Town and surrounds The apartment was clean and well equipped and we had a very comfortable stay
6-night romance trip
Verified Hotels.com guest review

8/10 Very good

Location was great - right on the beach
dissapointed on the service level i received - as i paid for wifi but over the 3 nights stay - this was not working. i raised this each day with reception and it was it will be fixed, but at the end of the stay no joy. i raised this on departure and i was offered the contact details of the IT service provider - why ?? i wanted some compensation in cost as i had paid for wifi in the price of the stay.
Peter , 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great Location!!! Very beautiful
Awesome view of Table Mountain. Staff is amazing.
Eric, 7-night trip
Verified Expedia guest review

6/10 Good

Will visit again
Only complaint, the dryer in the apartment would not work.
Phil, 6-night trip
Verified Orbitz guest review

8/10 Very good

Beautiful location on the beach.
View from our room was the beach. Free shuttle available to take you to the Victoria and Alfred Water Front. Lounge and restaurant in the attached hotel. Travel coordinator there too.
Milhouse412, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Two bedroom apartment had lots of room and 2 bathrooms were convenient. We had a great view from our balcony. It was in a good location. Thai restaurant within walking distance. Easy pick up and drop off location for Uber drivers. Easy to get to City Centre and all other sight seeing locations.
Mindy, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Linda from California
Staff were excellent and friendly. Apartment was convenient to beach and central Cape Town. Free garage parking helpful. Washer/dryer made laundry easy. Like home away from home
Linda, 23-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Thanks had a lovely stay. Close to where you wantto be
Verified Expedia guest review

8/10 Very good

Nice Beach Apartment!
This hotel is literally on the beach, which is lovely! It was wonderful to wake up to the gorgeous African sunrise and to fall asleep to the beautiful African sunset. Upon booking, I was not aware that there were two different hotels at the same location. Our location could use updating, for our apartment did not have air conditioning, the Wifi service was very bad & the front door of our apartment had trouble closing. Overall though, the apartment was spacious, comfortable and clean. I spent a lovely afternoon at the spa at the hotel and had one of the best massages I have ever had! The restaurants on the premises are good as well and the ocean and mountain views are breathtaking!
Verified Hotels.com guest review

10/10 Exceptional

Great view
Awesome view. Lovely colors used for decor
Verified Hotels.com guest review

8/10 Very good

Excellent service at the Sunstays apartments
My stay at Sunstays was amazing . Rate will be 100%.Unfortunately the hotel staff wasn't welcoming and service at the bar was'nt very friendly and they attitude didn't make me feel welcome at first
Verified Hotels.com guest review

10/10 Exceptional

Great location
Verified Expedia guest review

8/10 Very good

Great location and price
We were 3 adults and a child (4) during this trip, we decided to rent a car to move around. I will start with the things I liked. 1) Really good location when you have a car, near everything, even the cheap supermarkets. 2) Self catering, the kitchen was good for those days we wanted to finish left overs from the awesome restaurants and we even had a supermarket walking distance to get more food (the area around supermarket was kind of iffy) ; 3) Access to the beach, and you could go for walks and for my kid enjoy the sand. Clean area around it, even though it was relatively close to the port. 4) Spacious apartment, basically for sleeping and having breakfast in our case. The things I disliked 1) My husband lost his passport, we do not know whether it was in the hotel or outside, but we did try to call from the airport on our way to Joburg. The first manager did not even want to go and look to see if the document was in the room. The second manager at least asked someone, or so he said he did. I emailed the reservation person, she never even replied to me. I was hoping for more empathy at least. 2) Internet. horrible! They said they had but it was not working most of the time. We did not think of getting a data plan, so we had to struggle to get just whatsapp every now and then. I wanted to use it to plan better. 3) We asked for a cot for our son (he did not want to sleep without us) they did not have anything but a baby bed, they also sell adapters, very expensive!.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Needs a little improvement
The shower had lots of mold on the tile.
Verified Hotels.com guest review

8/10 Very good

We had a wonderful with my family, we found ourselves a new home in Cape Town, will definitely go back on our next visit to Cape Town, my kids loves it
Verified Hotels.com guest review

8/10 Very good

Comfortable location for business travel
comfortable stay while on business, great to have the beach and panorama of the mountain to relax over after hours
Verified Hotels.com guest review