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About this property
The Platinum Bay Hotel
The Platinum Bay Hotel is a great choice for a stay in Patang West. You can splash around at the outdoor pool, visit the coffee shop/cafe for a bite to eat, or unwind with a drink at one of the 3 bars/lounges.
Languages
English
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free secured, uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
3 bars/lounges
Restaurant
Coffee shop
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Stair-free path to entrance
Room amenities
Home comfort
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Freshen up
Private bathroom
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property accepts credit cards and cash.
Also known as
The Platinum Bay Hotel Hotel
The Platinum Bay Hotel Patang West
The Platinum Bay Hotel Hotel Patang West
Frequently asked questions
Does The Platinum Bay Hotel offer free cancellation for a full refund?
Yes, The Platinum Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Platinum Bay Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Platinum Bay Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Platinum Bay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Platinum Bay Hotel?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in is available.
Is there an onsite casino at The Platinum Bay Hotel?
No, this hotel doesn't have a casino, but Golden Dragon Casino (26-min drive) is nearby.
What is there to do at The Platinum Bay Hotel and nearby?
The Platinum Bay Hotel has 3 bars and an outdoor pool.
Are there restaurants at or near The Platinum Bay Hotel?
Yes, there's an onsite restaurant.
The Platinum Bay Hotel Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.4/10
Staff & service
10/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
1 March 2024
This hotel is a bit out of the way and their speciality is holding events. The staff are fantastic, very helpful, accommodating, and friendly. The kitchen produces high quality, delicious food.The property is spacious with a nice swimming pool and surrounding area including, the bar, a club, cabanas. Management was very helpful in responding to requests.
Tom
Tom, 8-night business trip
Verified Expedia guest review
10/10 Exceptional
21 February 2024
First few days was not great, did not even get the room I booked, they were trying to charge food delivery to my room😳. But I had the best time after a conversation with the owner, who was so sweet and down to earth! He made sure my room was changed had the best room and best service thereafter. Overall experience was amazing and would definitely stay there again on my next trip!!!