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1 room, 2 adults

Bay Gardens Beach Resort

4-star4 stars
Rodney Bay Village, Gros Islet, St. Lucia

Upscale beachfront hotel with free water park, near Reduit Beach
  • Free WiFi and free parking
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Restrictions related to your trip

St. Lucia may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The precautions and measures the hotel have put in place since Covid are on point. Twice…Nov 24, 2020
  • We felt at home and welcomed! The beach behind the rooms gives a peaceful view and…Nov 19, 2020

Bay Gardens Beach Resort

from Rs13,948
  • Deluxe Garden View King
  • Deluxe Pool View King
  • Deluxe Beach Front King
  • One Bedroom Pool View Suite King
  • Two Bedroom Suite Pool View
  • One Bedroom Beach Front Suite King
  • Two Bedroom Suite Beach Front
  • Deluxe Garden View Double
  • Deluxe Pool View Double
  • Deluxe Beach Front Double
  • One Bedroom Beach Front Suite Double
  • One Bedroom Pool View Suite Double
  • Water´s Edge Villa 1
  • Water´s Edge Villa 2

What’s around Bay Gardens Beach Resort

Landmarks

  • On the beach
  • Reduit Beach - 2 min walk
  • Rodney Bay Marina - 31 min walk
  • Windward Islands - 1 min walk
  • Splash Island Water Park Saint Lucia - 1 min walk
  • Baywalk Shopping Mall - 12 min walk
  • Bonne Terre Tropical Gardens - 31 min walk
  • Rodney Bay Aquatic Centre - 41 min walk

Getting around

  • Hewanorra Intl. Airport (UVF) - 1 min drive
  • George F. L. Charles Airport (SLU) - 21 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • St. Lucia may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19 onsite for a surcharge.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

  • Free beach shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Local cuisine breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Fitness classes on site
  • Kayaking on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Rafting on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 1680
  • Conference space size (meters) - 156
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built - 2007
  • Garden
  • Terrace
  • Library
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony or patio
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Bay Gardens Beach Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Activities and facilities/equipment
Land activities

  • Spa facilities

Not included
  • Surcharge for bottled wine
  • Room service
  • Airport transfers
  • Gratuities

Spa

La Mer Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a mud bath and a spa tub.

The spa is open daily.

Dining

Hi Tide Restaurant - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Seagrapes Beach Bar - This beachfront restaurant specializes in Caribbean cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Fitness classes on site
  • Kayaking on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Rafting on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Free water park access

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Bay Gardens Beach Resort’s small print

Also known as

  • Bay Gardens
  • Bay Gardens Beach Castries
  • Bay Gardens Beach Hotel Gros Islet
  • Bay Gardens Beach Resort St. Lucia/Gros Islet
  • Bay Gardens Beach
  • Bay Gardens Beach Resort Hotel
  • Bay Gardens Beach Resort Gros Islet
  • Bay Gardens Beach Resort Hotel Gros Islet
  • Bay Gardens Beach Gros Islet
  • Bay Gardens Beach Resort
  • Bay Gardens Beach Resort Gros Islet
  • Bay Gardens Resort
  • Beach Gardens Resort
  • Gardens Beach
  • Gardens Beach Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

Local cuisine breakfast is offered for an extra charge of USD 22 for adults and USD 11 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 90 per vehicle (one-way, Maximum occupancy 3)

Airport shuttle service for children costs USD 90 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Bay Gardens Beach Resort

  • Does Bay Gardens Beach Resort offer free cancellation for a full refund?
    Yes, Bay Gardens Beach Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Bay Gardens Beach Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Bay Gardens Beach Resort?
    Yes, there's free self parking.
  • Is there a pool at Bay Gardens Beach Resort?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Bay Gardens Beach Resort?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Bay Gardens Beach Resort?
    You can check in from 4 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Bay Gardens Beach Resort?
    Yes, there are 2 onsite restaurants, featuring beachfront dining and Caribbean cuisine. Nearby restaurants include Razmataz (4-min walk), Wingz &Tingz (9-min walk), and Pizza! Pizza! (9-min walk).
  • Is airport shuttle service offered by Bay Gardens Beach Resort?
    Yes, an airport shuttle is available. The charge is USD 90 per vehicle one-way.
  • What is there to do at Bay Gardens Beach Resort and nearby?
    Have fun with onsite activities like kayaking, parasailing, and rafting. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Bay Gardens Beach Resort also has 2 beach bars, a waterslide, and a fitness center, as well as an arcade and a garden.

Recent reviews

Fabulous 8.6 From 230 reviews

Fair 4.0
The guest services qas lacking very bad. Everything was at their leisure and not the guests. There was nothing to show or know what sort of external excursions were available and when. They had an orientation at 11am the day after arrival. Most people qould like to be at the beach or at an excursion. They gave no paperwork or anything in writing. They expected the guest to write it down. They did not offer paper. We sat down at to dinner at 6pm. They stated that dinner would not be served until 6:pm. We had been gone most of the day on an excursion, that we finally found out about , so they didnt bring us our dinner until 6:50pm. Due to Covid, it is extremely limited to leave the hotel premises. They were never in any sort of a hurry to do anything. We will not be using this resort for any future visits. We were not all inclusive,, we paid full price cash for everything. Their customer service was a surprise when spoken about on the 2nd day. Other couples in the orientation were in full agreement with our statement. They made no efforts to improve the notifications of excursions. We found ours online and then had to ask about them. Next visit will be somewhere else
Jim, us7 night romance trip
Poor 2.0
The property itself was decent but nothing more than that. I had a beach front suite which had a beautiful view, this was my favorite part of my vacation. . My room had a horrible damp and musty smell that would not go away. I did bring damp rid to help but the smell was too strong.
Jamie, us6 night trip with friends
Exceptional 10.0
Beach had stunning views. Sunsets were unbelievable. We went during covid so were many restrictions and not all restaurants were open but it was still a great time. Food options were limited but excellent, and we have some picky eaters. Can not say enough about the beauty of the island and this resort is in an exceptionally beautiful setting.
Lori, us4 night family trip
Exceptional 10.0
Great hotel would come back
The resort is beautiful, perfectly located on the beach. The pool is big and warm, has a jacuzzi on the middle. There is only one restaurant open, their menu is limited but the food is good. Their drinks are good and there are plenty of non-alcoholic options. Staff is generally nice.
Alice, us2 night trip
Very good 8.0
Location and staff your both Excellent. The rooms were cleaned daily very well.
CbSampson, us3 night trip
Very good 8.0
I understood having to be under Covid restrictions, however I did not understand why this included being gouged at the restaurant. We were lied to several times about what was offered, and pressed to order from a very expensive menu. Once, when we asked for a particular menu, the waitress insisted that we tell her who told us that they had it. We did not divulge that info but was given the menu. Very deceitful.
Ángel, us6 night family trip
Very good 8.0
The Bay Gardens Beach Resort and Spa is a pleasant, friendly, quiet, relaxing property. The room was beautiful, excellently cleaned, and well maintained. The bed is your standard hotel bed, nice and firm. I did like the bowl style sink and rain forest shower, very modern. The balcony with the view of the pool and ocean made for beautiful mornings . The pool is enjoyed as well as the beach. There were plenty of lounge chairs at both. The water park is an excellent activity for kids and parents. There was only one restaurant open, due to Covid-19. The taste of the food was delicious; however, they needed more variety since they were the only onsite option. The Resort has other eateries, they just weren’t open. If you wanted off site food it had to be delivered because we were not allowed to leave the resort. There is also a bar. I don’t drink alcohol, but the mango smoothie was delicious. The bar does seem to offer a variety of drinks for the whole family. They need a drink menu. The staff was friendly and helpful, except for one unfriendly server and bartender. Everyone else was ensuring all was well with my family and me. This is not the place for you if you are looking for a lively night life. They did have karaoke one night, and a non Beach BBQ, it was under the restaurant structure. That was it. The other activities were during the day; bingo, a cooking class, and water aerobics. There are water activities, but you have to pay extra. The prices are reasonable.
TiredTeacher, us3 night family trip
Exceptional 10.0
Very pleasant staff. Extremely accommodating especially given the COVID quarantine. Beautiful petite property. The restaurant was a bit slow but the staff was very courteous and the tofu and red bean jambalaya was delicious and nutritious. I would definitely visit again.
Shirley, us1 night family trip
Exceptional 10.0
Had a great time
Malcolm, us7 night trip
Exceptional 10.0
Happy to know that they had temperature check. Everyone at the hotel was very nice.
Renard, us3 night romance trip

Bay Gardens Beach Resort