1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
What's nearby
Playa del Carmen Main Beach - 1 min walk
Quinta Avenida - 2 min walk
Quinta Alegría Shopping Mall - 4 min walk
Mamitas Beach - 6 min walk
Playa del Carmen Maritime Terminal - 12 min walk
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
Airport shuttle (surcharge)
Restaurants
Harry's Grill Prime Steakhouse & Raw Bar - 4 min walk
Aldea Corazón - 4 min walk
Zenzi Beach Bar & Restaurant - 3 min walk
Sonora Grill Prime - Playa del Carmen - 3 min walk
Mamba - 3 min walk
About this property
Playa Palms Beach Hotel
Playa Palms Beach Hotel offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can enjoy the outdoor pool, and kayaking, scuba diving, and snorkeling are nearby. Apartments feature kitchenettes, furnished balconies or patios, and flat-screen TVs. The pool and helpful staff get great marks from fellow travelers.
Languages
English, Russian, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Property amenities
Beach
Private beach
Beach towels
Beach umbrellas
Pool/Spa
Outdoor pool
Sun loungers
Umbrellas
Internet
Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Family friendly
Children stay free (see details)
Kitchenette
Refrigerator
Stovetop
Microwave
Espresso maker
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 7 for adults and USD 7 for children
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Shower
Shampoo
Hair dryer
Towels provided
Free toiletries
Entertainment
32-inch flat-screen TV with cable/satellite service
Outdoor areas
Furnished balcony/patio
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevators
Soundproofing
Upper floors accessible by stairs only
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Luggage storage
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Laptop-compatible safe
Free bottled water
Mosquito nets
Location highlights
Near the sea
On the waterfront
Next to a golf course
In the shopping district
In the city center
In the entertainment district
Things to do
Fitness facilities nearby
Bicycle rentals nearby
Kayaking nearby
Scuba diving nearby
Golf lessons nearby
Theme parks nearby
Snorkeling nearby
Surfing/body boarding nearby
Water skiing nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Security system
General
39 rooms
3 floors
2 buildings
Built in 1997
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 7 for adults and USD 7 for children
Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way, maximum occupancy 4)
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen
Frequently asked questions
Does Playa Palms Beach Hotel offer free cancellation for a full refund?
Yes, Playa Palms Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Palms Beach Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Playa Palms Beach Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Playa Palms Beach Hotel?
Sorry, there's no onsite parking at Playa Palms Beach Hotel.
Is airport shuttle service offered by Playa Palms Beach Hotel?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Playa Palms Beach Hotel?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-out is available.
What is there to do at Playa Palms Beach Hotel and nearby?
Have fun with activities like cycling, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a private beach and a garden.
Does Playa Palms Beach Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
Does Playa Palms Beach Hotel have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Playa Palms Beach Hotel like?
Playa Palms Beach Hotel is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach. Travelers say the area is walkable and good for shopping.
Playa Palms Beach Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
6 December 2024
Francisco
Francisco, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Great location, great hotel!
the staff were wonderful and very helpful! We have been coming to Playa Palms Beach Hotel for over 10 years and it doesn't disappoint! Carlos (has worked there for around 10 years) welcomed us and was so helpful and friendly as he always is! Our room was nice and a great view, comfy table and lounge chairs on the lanai. It's easy walk out the door to the beach, each access to 5th Avenue, shops, restaurants, etc. We thoroughly enjoyed it and will return! Highly recommend staying at the Playa Palms Beach Hotel.
Steven
Steven, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Good place
Overall excellent. Defently walking distance to the main strip
jaime
jaime, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Excellent staff
Staff was friendly and helpful. The room was nice and we enjoyed having breakfast brought to us and eating out on the patio
Richard
Richard, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Very good place, awful beach
Everything was good! Clean, the location and Alfredo doing the check in was so kind.
Only the beach is not good, there are boats that don’t let you go into the ocean.
Cielito M
Cielito M, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Fernando
Fernando, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Beachfront boutique hotel
Lovely place and beach, quiet considering location
Leicel
Leicel, 3-night trip
Verified Hotels.com guest review
4/10 Fair
13 September 2024
Tiffani
Tiffani, 2-night trip
Verified Orbitz guest review
6/10 Good
9 September 2024
There is no parking on the property. You have to park on the street which is metered. You have to have coins to pay the meter. It does not take cards or paper money. Only coins. No one will give you coins but the bank. Therefore, the hotel should keep coins for you to buy so you can pay for parking.
Bryan
Bryan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Would return
We stayed 2 nights and would definitely return. Property was beautiful, clean and quiet. The room was very comfortable, clean and decorated tastefully. Everything worked properly and we even cooked dinner one night in our kitchenette. Plenty of storage for all of our things to be put away. The pool is smaller but gorgeous and clean. The staff really want you to enjoy your stay and were available as needed to help. Stay here for the Mexico beach vibe, without the noise. Loved it.
Gwen
Gwen, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
I really enjoyed my stay at Playa Palms. Check in took minutes, rooms were clean and comfortable and the staff was helpful and friendly.
The location is amazing. We walked to Walmart and bought a few essentials. It was a quick and easy walk, maybe 10 minutes. 5 Ave is a very quick walk but the hotel is very quiet and we were there over a weekend.
There are boats tied up close to the beach, but you can still get in the water. The city works of Playa work very hard to keep the beach clean and clear of seaweed.
I will be back!
Brendi
Brendi, 4-night trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Laura
Laura, 4-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
Great
Perfect location, close to everything, amazing beach
Eyal
Eyal, 4-night trip
Verified Hotels.com guest review
8/10 Very good
29 August 2024
Friendly staff. We liked the pool it was clean and well kept and decent size. Beach area is so so, hotel is right on the beach at least. Pricing was great. Hotel common spaces are small. Room size was adequate and comfortable.bed.
Anthony
Anthony, 1-night family trip
Verified Expedia guest review
6/10 Good
28 August 2024
i ask for beachfront, there a limit of access to the beach, to many boat parks infront of my room
Brendy
Brendy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Muy amables y muy vibes
Valentina
Valentina, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Everything about his property was amazing! They have security at night and a beautiful beach to lay on! I think out of 3 places we stayed I would stay here over and over! The best place in town!! I can’t wait to come back!! ❤️
Danielle
Danielle, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Everything was as advertised and went smooth, would definitely recommend!
Jacob
Jacob, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Good hotel, but you can't swim in the beach because there is always boats.
Dahlia
Dahlia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
I rented what is call the penthouse & the view was beautiful it was right on the beach they offer breakfast for an additional charge which I liked the breakfast was good & they bring it to your room! The staff was very friendly and helpful as well as the night guard very sweet man! The only bad thing was that it didn’t have parking but they have meter parking outside.
Gina
Gina, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
One of the best spots in playa if you plan on night life and or dinner
Adrian
Adrian, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
14 August 2024
It was an ok stay. Did not like that the pool closes at 8 pm on our last day water was not available. It was bad.
Marisa Nevarez
Marisa Nevarez, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
I love Playa Palms Beach Hotel
Silvia
Silvia, 4-night family trip
Verified Expedia guest review
8/10 Very good
10 August 2024
The rooms at the end had a very nice view with access to the beach. It was convenient to walk at the beach. Watch for the final charges on checkout.
Jay
Jay, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Loved the simple quaint feel of this place.. great location close enough and far enough from all the action. Pool was small but still great. Room was perfect!