When we arrived and checked in, there were some people loitering in the lobby. One had a bicycle with them. After standing there for a few minutes, the front desk clerk came over and helped me. She seemed confused, but she said she was new. She messed up the key and I had to come back front to have her fix it. There was a man, not a patron, that was wandering around the hotel. They had already called security to come and remove him. Breakfast was sad. Breakfast starts at 6:00am, but at 7:30 still the only things put out were a handful of mini donuts, some bread, and some yogurt. The bathtub was grimy.