Iberostar Pinos Park

Photo gallery for Iberostar Pinos Park

Primary image
On the beach
On the beach
On the beach
Outdoor pool

Overview of Iberostar Pinos Park

UNESCO Sustainable Travel Pledge

Iberostar Pinos Park

4.0 star property
Beachfront hotel in Capdepera with free water park and outdoor pool

8.6/10 Fabulous

119 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avinguda Canyamel 33, Capdepera, Mallorca, 7589
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and 3 bars/lounges
  • Outdoor pool
  • Free water park
  • Breakfast available
  • Free children's club
  • Fitness center
  • Children's pool
  • Pool bar
  • Swim-up bar
  • UNESCO Sustainable Property
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Microwave
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Palma de Mallorca Airport (PMI) - 64 min drive
  • Manacor Station - 29 min drive
  • Petra Station - 36 min drive

About this property

Iberostar Pinos Park

Iberostar Pinos Park is a great choice for your beach stay in Capdepera. The free water park and outdoor pool provide plenty of fun, and guests can also take advantage of a fitness center. Naladern serves international cuisine and the 3 bars/lounges are great places to grab a cold drink. There's a free kid's club and a poolside bar, and in-room conveniences at this upscale hotel include refrigerators and microwaves. The helpful staff and family-friendly amenities get good marks from fellow travelers.

All-inclusive

All-inclusive room rates at Iberostar Pinos Park are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 15:00 PM - midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Mini golf
  • Bicycle tour information
  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle on site

Facilities

  • 3 buildings/towers
  • Built in 1987
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Free water park
  • Bicycle parking

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

All-inclusive

All-inclusive room rates at Iberostar Pinos Park are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Entertainment

Onsite entertainment and activities

Dining

Naladern - This buffet restaurant specializes in international cuisine.
Pool Bar - This poolside bar serves lunch and light fare.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Safes in guestrooms can be used for EUR 3.30 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Iberostar Pinos Park Aparthotel Capdepera
Iberostar Pinos Park Capdepera
Iberostar Pinos Park Hotel Capdepera
Iberostar Pinos Park Hotel
Iberostar Pinos Park Hotel
Iberostar Pinos Park Capdepera
Iberostar Pinos Park Hotel Capdepera

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Good

We had no idea that this hotel catered to families with young children. There were babies everywhere and our room was dark with our small patio across from a cement wall. Very few rooms had a view and those were reserved for families!
JAN, 2-night romance trip
Verified Travelocity guest review

6/10 Good

Josefine, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

It is very much a young family facility which makes a relaxing vacation very difficult Smoking is a real issue for us and mostly the German guests surprised us by smoking in front of young children Also we were promised twin beds which were not available on arrival It cost us an extra Euros 350 to upgrade. The flight out of Palma was canceled despite on 21st June Travelocity confirmed by email it was okay. All in all it has cost us over Euros 700 extra because of these errors. We expect Travelocity to reimburse us with these costs in full or in part On a brighter note the food at the Hotel was great
7-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Lots of fun stuff to do for my four year old. Everything so well kept. Friendly staff and just a lovely destination to go on holiday.
8-night family trip
Verified Expedia guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

6/10 Good

9-night trip
Verified Expedia guest review

8/10 Very good

Inconvenient
The area looks beautiful and the hotel itself however not there are many issues. Big problem the times for meals only open for a short time and interferes with vacationing. Maybe perfect for Germans but not everybody else. Meals are very good though. All inclusive wine list is very limited only one kind of wine in white, pink and red, everything else you pay for. No hotel umbrella on the beach or chairs. If you only care about the pool this hotel for you but not for beach since you have to bring everything else yourself. Very far from Palma. They only have one option for car rental 3x more expensive than any other renal places and priced per 11 hours not 24 or even 8. Staff many times doesn't know the answers to simple question just smiles and gives wrong information especially younger ones. The show for kids is at very bad times st 8:15 ruins your time for dinner, have to leave beach at 7:15 to shower and get ready for dinner show which is the best time for swimming. What saves the hotel is nice location the view of the beach and mountains and the sea. Not enough entertainment for adults at all no place for dance, or sit around. If you're late for meals almost no food to be found just a couple sandwiches at the bar. I don't think they understand the notion of all inclusive meals. There should be meals 24/7. No Americans at all, just Germans(90percent), some French and Russian and Scandinavian. The food is good and room is quiet and nice bathroom. That's all :)
irene, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Brilliant hotel, fantastic staff
Just back from holidays yesterday and we had a fantastic stay at Iberostar Pinos Park. The staff were extremely friendly, going out of their way to say 'ola' and checking if you need anything regularly. Something to do for everyone as there's activities throughout the day, kids disco's, baby clubs, football for dads. beach volleyball, mini golf, aqua aerobics for mums and kids etc etc. The list goes on. Only down side is that we found it hard to sleep on our last night as our neighbours were making a lot of noise and we could hear everything. They were up chatting and laughing until late and we could hear it all. If rooms were a little more sound proof it would have been better. Overall a fantastic stay and we will definitely be back next year.
Verified Expedia guest review

10/10 Exceptional

great for families with children, staff very kind, and extremely helpful
Verified Expedia guest review

8/10 Very good

Family resort with a lot of activities
Spent 3 nights in August. Overpriced, without free WiFi family hotel in a very quiet village. A lot of sport activities for children. Most visitors are German speaking. However there are some visitors from Spain, Eastern Europe, Italy, France, UK, etc. The ticket on bus costs 1.85 euro to most local destinations. Most staff apart from receptionists does not understand English and the kitchen staff could be a bit nicer.
Verified Hotels.com guest review