Situated by the ocean, Hotel Serendipity tortuguero is a great choice for a stay in Colorado. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. A terrace and a garden are offered, and in-room conveniences at this Art Deco hotel include refrigerators and microwaves.
All-inclusive
All-inclusive room rates at Hotel Serendipity tortuguero are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
6 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 11:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17
Check-out time is 10:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 5 at check-out
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–9:30 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Water dispenser
What to do
Bicycle tour information
Beach access
Bicycle rentals nearby
Hiking/biking trails nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
1 building/tower
Built in 2022
Garden
Terrace
Bicycle parking
Spa services
Outdoor furniture
Art Deco architecture
Room amenities
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Sleep well
Turndown service
Pillowtop mattress
Bed sheets provided
What to enjoy
Balcony or patio
Individually furnished and decorated
Separate sitting area
Freshen up
Shower only
Bidet
Towels
Stay connected
Laptop-friendly workspace
Food and drink
Refrigerator
Freezer
Microwave
Kitchenette
Cookware, dishes, and utensils
Dining table
More
Daily housekeeping
Mobile key entry
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children
Hosted evening meal costs USD 0
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: PayPal.
Cashless transactions are available.
Also known as
Serendipity Tortuguero
Hotel Serendipity tortuguero Hotel
Hotel Serendipity tortuguero Colorado
Hotel Serendipity tortuguero Hotel Colorado
Frequently asked questions
Does Hotel Serendipity tortuguero offer free cancellation for a full refund?
Yes, Hotel Serendipity tortuguero does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Serendipity tortuguero?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Serendipity tortuguero?
Sorry, there's no onsite parking at Hotel Serendipity tortuguero.
What are the check-in and check-out times at Hotel Serendipity tortuguero?
Check-in start time: 11:00 AM; Check-in end time: anytime. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Serendipity tortuguero and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy amenities like spa services and a garden.
Are there restaurants at or near Hotel Serendipity tortuguero?
Yes, there's an onsite restaurant.
Does Hotel Serendipity tortuguero have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and cookware.
Does Hotel Serendipity tortuguero have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Serendipity tortuguero like?
Hotel Serendipity tortuguero is located near Playa Tortuguero, just a short 5-minute walk from Tortuguero National Park Office and 7 minutes' walk from Tortuguero National Park.
Hotel Serendipity tortuguero Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
8.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
2 March 2023
The staff at the Serendipity are great. Angie picked us up at the port and walked us back early in the morning on departure day, Anna served breahfasts, lunches and dinners in the courtyard, and they all helped to arrange tours. We did the kayak tour with Wesley and found it very enjoyable and informative. Also did a walkabout with Jonathan, which was lots of fun. Tortuguero was a very worthwhile place to visit, we would come back and stay at the Serendipity again.
Robert
Robert, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 February 2023
Exllent Hotel
Daniel
Daniel, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 February 2023
Our room was on the 2nd floor; great room with a table, couch, fridge, kitchenette and small outside sitting area. The hot water was a little tricky, but they were going to work on that. Cooper, Angie and Sophie and the rest of the staff were GREAT. They treated us so well; we felt taken care of and special!
Christy
Christy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 January 2023
Loved the attention we received from it’s staff Sofie, Chef Nayomi, Ivana and Cooper. The room was lovely and very comfortable bed. Cooper was very helpful with the transportation. Not happy about not knowing the travel time was not included in the description. It takes 3-4 hrs from airport then 1 hour boat ride to get to the hotel. Even though it’s all inclusive they didn’t serve alcoholic beverages only wine. Would have loved some mojitos, piba colado or margaritas. Also no tv in the room.
Rosa María
Rosa María, 3-night family trip
Verified Orbitz guest review
10/10 Exceptional
18 May 2023
Marlene
Marlene, 3-night trip
Verified Expedia guest review
4/10 Fair
8 April 2023
marie-josee
Verified Expedia guest review
10/10 Exceptional
28 March 2023
Hemos pasado dos noches en Tortuguero, y desde antes de llegar ya nos sentíamos arropados por todo el personal. Un servicio y trato muy personalizado y profesional. Te ayudan a gestionar traslados, visitas…Comunicación de 10 desde el momento en el que hicimos la reserva.
Habitación amplia y cómoda. Servicio de comidas, correcto.
Sin duda, recomiendo alojarse en este establecimiento.
Katia
Katia, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 March 2023
Great time!
We had a really great time at the Serendipity hotel, the host was really helpful, the food was great , we had some issues with the payment but they fixed it right away, I highly recommend !
Louis-André
Louis-André, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 February 2023
A l’intérieur même de la réserve... ou presque
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 January 2023
Totalmente recomendable.
El hotel es nuevo,
abrió en octubre de 2022. Está muy bien ubicado, cerca de la entrada del parque y del pueblo de Tortuguero. Muy cerca también del embarcadero principal. Todo el personal es encantador; te hacen sentir como en casa. Además te van a buscar al embarcadero y te llevan el
equipaje. Y lo mismo para la salida. Hicimos la excursión del bote que nos ofrecieron y también muy bien. En definitiva, aunque no tenga vistas, todo genial. Muy recomendable.
YOLANDA
YOLANDA, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 December 2022
Wonderful stay!
I cannot express enough how much I enjoyed my stay at Serendipity Hotel. From the moment I arrived at the pier I was taken care by Cooper and the team at the hotel. I had booked the all inclusive formule and I felt treated like a king for each of the meals. The ladies were wonderful with me and made me feel at home. Nothing I could ask was ever an issue. I will definitely come again as I felt I should have stayed longer. Definitely an hotel deserving to be known!
Nicolas
Nicolas, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 December 2022
Apartamento muy nuevo y limpio.
Lo peor fue la cama y almohada. Ambas muy duras.
Personal excepcional!!