I have said that the Hotel staff were ok, this is because I never saw or spoke to them, so I don't know. I arrived at 9.30 pm and left at 8.30 each day so was given a code to get in. I stayed here for 2 nights because the Guest House is near my son The room was basic, the bed not quite double but comfortable for one person, or maybe two, not very tall, young ones. It was clean, small, had iron/board, hairdryer, coffee and tea facilities and on the second floor. I only slept there, did not have breakfast so can't comment on that. However, I could not step into the bath, which was too high for me and had no 'grab rail' so I could not shower. I left a note for the cleaner explaining and asked for a small step stool so that I could use it. When I returned, the stool was there in the bathroom but was the same height as the bath. so still could not have a shower! But, they did try to be helpful. I will not stay there again as the stairs made my stay uncomfortable, but would recommend it to younger people who wanted to see Brighton.