Enjoy your visit to Massa with a stay at Hotel Excelsior. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Il Sestante, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. A poolside bar, a snack bar/deli, and a terrace are other highlights.
Languages
English, French, German, Italian
At a glance
Hotel size
60 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, up to 33 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite valet parking (EUR 30.00 per day)
Offsite parking within 656 ft (EUR 10.00 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
2 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
Bed rails
What to do
Private winery tours
Private beach nearby
Winery tours nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Seasonal outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 30
Wheelchair-accessible path to elevator
Room amenities
Be entertained
42-inch TV
Premium digital channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Free bottled water
Highchair
More
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Il Sestante - This beachfront restaurant specializes in international cuisine and serves lunch and dinner.
Sushi bar - Onsite sushi bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 October - 31 May, EUR 0.00 per person, per night
A tax is imposed by the city: From 1 June - 30 September, EUR 3.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Children & extra beds
In-room babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Valet parking costs EUR 30.00 per day
Parking is available nearby and costs EUR 10.00 per day (656 ft away)
Pool, spa, & gym (if applicable)
The seasonal pool is open from June 01 to September 30
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts major credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT045010A1YNFJDKSN
Also known as
Excelsior Massa
Hotel Excelsior Massa
Hotel Excelsior Hotel
Hotel Excelsior Massa
Hotel Excelsior Hotel Massa
Frequently asked questions
Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Excelsior?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Excelsior?
Yes, dogs are welcome, with a maximum weight of 33 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Excelsior?
Yes. Valet parking costs EUR 30.00 per day.
What are the check-in and check-out times at Hotel Excelsior?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Excelsior and nearby?
Hotel Excelsior has a seasonal outdoor pool and a garden.
Are there restaurants at or near Hotel Excelsior?
Yes, there are 2 onsite restaurants, featuring beachfront dining, international cuisine, and garden views.
What's the area around Hotel Excelsior like?
Hotel Excelsior is in the heart of Massa, a short 4-minute walk from Massa Beach.
Hotel Excelsior Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 July 2024
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 April 2024
Wonerful
Hjorny
Hjorny, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 March 2024
Views and on the main strip
Great view. Too early in the season to use pool or lay out but great location by local pier. They were doing a minor remodel. Street parking only.
MATTHEW
MATTHEW, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2023
Nice
Place. You will love it.
charlene
charlene, 4-night trip
Verified Expedia guest review
6/10 Good
9 July 2023
2 day stay in Forte dei Marmi
2 day stay in Forte dei Marmi. Check in / check out was longer that I thought. Poor breakfast. Strange interior. Parking is an advantage. The hotel price does Not relate to quality
You get. The room is Not small. Standard double room is without balcony and there is Not good view there.
Philip
Philip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2023
great hotel in perfect location. loved the view from room. good room service. breakfast was alright. very friendly and helpful staffs. gated self-parking was helpful.
palash
Verified Expedia guest review
10/10 Exceptional
8 June 2023
One of the best overall places we have been and stayed in 3 weeks in Italy. The location is perfect with beach/coast and a mountainous back drop. Staff were amazing and went out of their way to assist with anything. Food also was great with lots of options. Highly reccomend.
Verified traveller
3-night romance trip
Verified Wotif guest review
10/10 Exceptional
12 May 2023
Judith A
Judith A, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 April 2023
Lefter
Lefter, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 March 2023
the rooms are very basic
Meshal
Meshal, 1-night family trip
Verified Expedia guest review
6/10 Good
18 September 2022
I have stayed here many times over the years, but this time the overhead shower nozzle was not working; only the hand held nozzle worked.
It made it difficult for me to wash with only one hand free, with the nozzle in the other, especially since the back of the shower is open and often got the floors wet when showering.
Patrick
Patrick, 5-night business trip
Verified Expedia guest review
8/10 Very good
16 April 2022
Nice and clean Hotel
seyed Mehrdad
seyed Mehrdad, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 March 2022
Johann
Johann, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 January 2020
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
22 July 2019
While the amount of food options at breakfast were above and beyond. When booking the rooms it stated "breakfast included" as does the initial receipt, but we found out breakfast was extra. Not overpriced, just didn't know at the time.
Verified traveller
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
5 July 2019
Good locatin
Verified traveller
1-night business trip
Verified Expedia guest review
10/10 Exceptional
28 January 2019
Verified traveller
5-night trip
Verified Expedia guest review
8/10 Very good
2 October 2018
Value for money stay at Massa
Great place to stay if u are visiting the marble market around
Very good service....very good breakfast....fresh fruits and salads....
Vibhakar A
Vibhakar A, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
22 September 2018
Saeko
Saeko, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
22 August 2018
Niceeeee
Nice hotel , convinient stay, it was a value for money choice.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
15 August 2018
Verified traveller
10-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2018
Good time
It was very lovely, helpful stuff and good service. Felt very welcome
Si Miao
Si Miao, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 December 2017
All good - business trip so in and out but everything was fine.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2017
Benjamin
Benjamin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2017
Nice beach hotel.
Nice beach town. Mostly Euro tourists. Good base for visiting Cinque Terre.