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Oro Verde Cuenca

Photo gallery for Oro Verde Cuenca

View from room
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, in-room safe, desk
Lobby
Free self parking

Overview of Oro Verde Cuenca

VIP Access

Oro Verde Cuenca

4.5 star property
Luxury hotel in San Sebastián with outdoor pool and restaurant
9.2 out of 10 Superb
9.2/10 Superb

377 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
Map
Av Ordóñez Lasso S/N, Cuenca, Azuay
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In San Sebastián

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 22 min drive
  • Free airport shuttle

Restaurants

  • panaderia y pasteleria charito - 5 min drive
  • El Punto - 13 min walk
  • El Campo - 11 min walk
  • La Fornace - 4 min drive
  • Unagi Teppanyaki & sushibar - 17 min walk
Map

About this property

Oro Verde Cuenca

Located just 4 mi (6.5 km) from the airport, Oro Verde Cuenca offers a free shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Altitud 2560, which serves local cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 69 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1982
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Altitud 2560 - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite piano bar. Open daily.
Gourmet Deli - This delicatessen serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.
  • Resort fee: USD 1.68 per accommodation, per night

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Pets

  • Pets are allowed for an extra charge of USD 36.60 per pet, per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Oro Verde Cuenca
Oro Verde Cuenca
Hotel Oro Verde
Cuenca Oro Verde Hotel
Oro Verde Cuenca Hotel
Hotel Oro Verde Cuenca
Oro Verde Cuenca Cuenca
Oro Verde Cuenca Hotel Cuenca

Frequently asked questions

Does Oro Verde Cuenca offer free cancellation for a full refund?
Yes, Oro Verde Cuenca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oro Verde Cuenca?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Oro Verde Cuenca?
Yes, there's an outdoor pool.
Are pets allowed at Oro Verde Cuenca?
Yes, pets are welcome. There's a charge of USD 36.60 per pet, per stay.
Is parking offered on site at Oro Verde Cuenca?
Yes, there's free self parking.
Is airport shuttle service offered by Oro Verde Cuenca?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Oro Verde Cuenca?
You can check in from 3 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Oro Verde Cuenca and nearby?
Oro Verde Cuenca has an outdoor pool and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Oro Verde Cuenca?
Yes, Altitud 2560 offers local cuisine.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Olga, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful escape
Excellent location, upscale but feels like home
Donald, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

They should improve the pool area, because the weather in Cuenca is the most of the time cold and having an outdoor pool its not the best idea but the staff, the room and the food was really good.
Emilia, 1-night family trip
Verified Expedia guest review

8/10 Very good

Marshall, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is not aware of the expedia gold member benefits and i was charged full price for all F&B services.
Stanley, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Jose, 2-night trip
Verified Expedia guest review

8/10 Very good

¡¡Todo estuvo muy bien!! lo único es que en el cuarto no había refri y nunca me lo mencionaron.
Verified Expedia guest review

10/10 Exceptional

Staff was very friendly. Check in was fast and easy. Room was comfortable and clean. Free breakfast was delicious! Price is a little high, but I believe worth it.
Diana, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Excellent environment. I'm thankful for all your attentions.
Verified Expedia guest review