4/10 Fair
22 November 2024
Very disappointing
This apartment was very minimalistic. One small towel for each guest. No hand towels, no kitchen towel. Only one broken chair and a small table on the balcony. Some people were smoking in the corridor and the elevator which made us sick, they were dumping their sigarette buds on the floor, still burning.
When we checked in the air conditioning was dripping on to the mattress, which was soaking wet. The bedsheets were imitation satin, e.g. polyester. When we complained about it the contact lady acted as if this was our fault. Eventually someone came and fixed the air conditioner, and they turned the mattress around so we could sleep on the dry side. Then we saw the mattress protector which was stained with urine and blood, and we told them to take it away. In the end most things got rectified, but we would not stay here again.
Peter
Peter, 4-night trip
Verified Hotels.com guest review
