2/10 Poor
20 October 2024
The beds are uncomfortable, the couch is terrible, got a sore neck and back after 2 days.
The pool is always dirty.
Their gardners are out on the lawn near the pool at about 8 am waking up all the guests.
The electricity isnt wired properly, when the room next door take their key card it also turned our powerpoints off. The shower floor in our room got so hot we couldnt stand on it, i don't even know how this is possible.
Breakfast stops at 9:30, often we would get there at 9:15 and they would reluctantly serve us.
Some of the receptionists are lovely, others its like skinning a cat to get any decent service or action.
The kiosk is overpriced and needs exact change making it extremely inconvenient.
Whilst some aspects were ok and many of the staff and cleaners are lovely l, overall there were too many issues and we unfortunately won't be back here again.
Benjamin
Benjamin, 12-night family trip
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