The hotel is located on a quiet side street in a great neighborhood - close to restaurants, cafes, shopping, and parks (and best of all, very safe for Sao Paulo). The hotel staff were polite, spoke English, and were knowledgeable of the area. The rooms are large, with a bed area separated from the sofa/TV room, and also included a mini-kitchen and dining table. For the price, this was an excellent hotel. I've stayed in several other hotels in Sao Paulo, and this was the best in terms of price, location, and comfort. On the other hand, the hotel didn't have a hotel bar (unlike other Hotel Mercures in Sao Paulo) but it wasn't needed due to the large number of bars within 1-2 blocks (and such a safe area it wasn't a problem to go out at night).