Sanctuary Lodge, A Belmond Hotel, Machu Picchu

5.0 star property
Mountain hotel with 2 restaurants, near Aguas Calientes Hot Springs

Photo gallery for Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Exterior
Hypo-allergenic bedding, down duvets, free minibar, in-room safe
Hypo-allergenic bedding, down duvets, free minibar, in-room safe
Room amenity
Exterior
In the mountains, Sanctuary Lodge, A Belmond Hotel, Machu Picchu offers a serene retreat with international cuisine at two on-site restaurants and a daily manager's reception. Unwind in the garden or treat yourself to spa services. With concierge services and local meal delivery service available throughout your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free breakfast
  • Air conditioning
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Wedding services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is ₹1,68,462
₹1,85,308 total
28 Jun - 29 Jun

Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite, 1 Bedroom

Highlights

Yard
Separate sitting area
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Patio

Highlights

Balcony or patio
Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, Terrace

Highlights

Terrace
Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Standard Room (King)

Highlights

Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room (King Patio)

Highlights

Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Hiram Bingham Km 7.5, Machu Picchu, Cusco

What's nearby

  • Temple of the Condor - 3 min walk - 0.3 km
  • Temple of the Sun - 3 min walk - 0.3 km
  • Central Plaza - 3 min walk - 0.3 km
  • Manuel Chavez Ballon Site Museum - 15 min walk - 1.0 km
  • Aguas Calientes Hot Springs - 12 min drive - 3.4 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.8 miles/76.9 km
  • Machu Picchu Station - 1 min drive

Restaurants

  • Toto's House Restaurante
  • Full House Peruvian Cuisine
  • Restaurant Fortaleza
  • Munaycha
  • Mapacho Craft Beer Restaurant

About this property

Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Sanctuary Lodge, A Belmond Hotel, Machu Picchu puts you 2.4 mi (3.9 km) from Aguas Calientes Hot Springs. The cocktail bar is a great place to grab a drink, and guests looking for a bite to eat can check out Tinkuy, one of 2 restaurants, which serves international cuisine and is open for lunch. Other highlights at this luxurious hotel include a snack bar/deli, a terrace, and a garden.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 31 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property is only accessible by a public bus service departing from Aguas Calientes between 5:30 AM and 3:30 PM, and tickets must be purchased in advance.
    • All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • 2 restaurants
  • Bar/lounge
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Visual alarms in hallways
  • 10 stairs to reach property

ROOM

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Phone

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

STAR_OUTLINE

Special features

Dining

Tinkuy - This buffet restaurant specializes in international cuisine and serves lunch only. Reservations are required.
Tampu - This fine-dining restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Tampu Bar - This cocktail bar specializes in Peruvian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Sanctuary Lodge, A Belmond Hotel, Machu Picchu is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 395.0 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 20424044203

Also known as

Lodge Machu Picchu
Machu Picchu Lodge
Machu Picchu Lodge Sanctuary
Machu Picchu Sanctuary
Machu Picchu Sanctuary Lodge
Sanctuary Lodge
Sanctuary Lodge Machu Picchu
Sanctuary Machu Picchu
Sanctuary Machu Picchu Lodge
Machu Picchu Sanctuary Hotel
Belmond Sanctuary Lodge Machu Picchu
Belmond Sanctuary Lodge
Belmond Sanctuary Machu Picchu
Belmond Sanctuary
Belmond Sanctuary Lodge
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Hotel
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Machu Picchu

HELP_OUTLINE

Frequently asked questions

Does Sanctuary Lodge, A Belmond Hotel, Machu Picchu offer free cancellation for a full refund?

Yes, Sanctuary Lodge, A Belmond Hotel, Machu Picchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Sorry, there's no onsite parking at Sanctuary Lodge, A Belmond Hotel, Machu Picchu.

What are the check-in and check-out times at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Sanctuary Lodge, A Belmond Hotel, Machu Picchu and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Sanctuary Lodge, A Belmond Hotel, Machu Picchu also has a garden.

Are there restaurants at or near Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Sanctuary Lodge, A Belmond Hotel, Machu Picchu have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Sanctuary Lodge, A Belmond Hotel, Machu Picchu like?

Sanctuary Lodge, A Belmond Hotel, Machu Picchu is a short 1-minute walk from Historic Sanctuary of Machu Picchu and 4 minutes' walk from Temple of the Sun.

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Sanctuary Lodge, A Belmond Hotel, Machu Picchu Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Food
View
Room
Location
Trains
Amenities
Mountain
Tickets
Train station

Reviews

10/10

excellent property, food & services! highly recommend staying here to enjoy full experience.
1-night trip

10/10

Staff were friendly and provided an amazing level of service!
3-night trip

10/10

The best way to stay at Machu Picchu
1-night trip

10/10

Karen, John, Alexander, and Sebastian were an amazing help and made our stay a dream come true
1-night trip

10/10

I was very pleased to realize that this hotel, in its privileged and exclusive position just outside Machu Picchu, does not rest on its laurels and provides top-notch service… At check-in and throughout our stay, the staff at Sanctuary Lodge managed to match natural beauty and archaeological importance with their detailed, sincere and friendly service… The luxurious Belmond brand can be proud of this iconic location.
1-night trip

10/10

Magic place. Wonderful staff. Excellent service. Amazing food. Thank you Sanctuary Lodge!
1-night trip

10/10

The courtesy of the staff.
1-night trip

10/10

Amazing service Amazing place People are very nice The room is very clean the checkin check out fast efficient Food very good, service perfect Mr Russel at the restaurant doing amazing job personalized service !! Cocktail at the bar very good Nothing bad to say
1-night trip

10/10

Absolutely stunning property, with views of huayna picchu, right on the door step of machu picchu. Amazing food and 5* facilities. A must stay place when visting machu picchu.
1-night trip

10/10

Words cannot express how lovely the people are at this hotel! Yes, it’s in a small spot, but it is in the ideal location for once in a lifetime trip. From check in to check out these people are top-notch!
1-night trip

10/10

This was definitely a splurge made doable by sharing with a friend. The amenities, comfort and service were top notch. We stayed here after coming off the Inca Trail, making the luxury that more amazing. The dining was unforgettable. They kept bringing us more wonderful things to try and enjoy. I've never felt so spoiled.
1-night trip

10/10

Excellent hotel! Perfect location! Great service! Highly Recommend!!
1-night trip

10/10

This is a marvelous place to be pampered while visiting Machu Picchu. They offer a dawn tour which allows you to visit the site with very few other tourists.
1-night trip

10/10

An amazing place with amazing people. If you are going to Machu Picchu you must stay here. Location. Location. Location.
1-night trip

10/10

So helpful with wverything
1-night trip

10/10

A very beautiful hotel with excellent location. The location and ease alone access made it worth it. The hotel staff greeted us at the train station and helped us with our bus tickets and luggage. We received a room upgrade when we arrived, the room was well decorated and clean. The restaurant was good and our lunch, dinner and breakfast were included. However the service in the restaurant was a bit slow. When you check out and leave Machu Picchu the hotel gives you access to showers even if you have checked out. Very nice detail we greatly appreciated
1-night trip

10/10

The Belmond Sanctuary Lodge at Machu Picchu was a superb and extraordinary hotel. The location near the entrance to the citadel makes this hotel so unique. The staff were extremely attentive and accommodating. They addressed us by our names and their kind and sincere interaction s with us made us feel like a part of the family.
3-night trip

10/10

I forget a name but reception women with a glass is very helpful and willingly to buy the bus ticket together ,thank you
1-night trip

10/10

Hands down the best way to do Machu Picchu. From John and Alex helping coordinate pickup and transportation to the lodge, to Orlando’s warm welcome at check-in, to Victor’s excellent service at the bar and restaurant, everyone at Sanctuary Lodge went above and beyond to provide unparalleled service. The views, property grounds, food and drinks, service and accommodations are all 5 stars. Access to the Bellond lounge at Aguas Caliente train station was also very useful after Machu Picchu trek and checking out. Overall it was worth every penny and a memorable experience to stay at Sanctuary Lodge!
1-night trip

10/10

2-night trip

10/10

The most beautiful hotel you could ever imagine! There is no other setting like this in the world, so why would you stay anywhere else when you take a trip to Machu Picchu? The staff make every effort to make sure you are taken care of. They truly deliver first-class service at the Sanctuary Lodge. Bruno was such a pleasure to work with. The rooms are quite comfortable and the views from the hotel grounds are stunning. The food at the restaurant is fantastic. We loved that they had changing rooms for guests to take a shower and change clothes for the train even after checking out. I would recommend a stay here a thousand times over. This may be a once in a lifetime traveling experience, so making a reservation here is a must!
1-night trip

10/10

This is my third time in Machu Picchu and this time I decided to stay at the Sanctuary Lodge Belmond Hotel with my daughter. It was one of the most beautiful experience we have ever had. The staff’s service, kindness, and anticipation of all our needs -from our arrival at the train station at Machu Picchu Pueblo to our departure with the bus- showed the high level of training of everyone involved. John picked us up at the train station and counseled us about the best way to visit the Sacred City. We loved the check-in at the scenic terrace with Manuel, our meals at their amazing restaurant and the service and conversation with Issai. He gave us "Chapo”, a delicious traditional beverage made of banana and cinnamon. After visiting the archeological site and climbing Waynapicchu, we were welcomed by superb relaxing massage. The gorgeous property has tiered terraces to watch the sunrise from and a magical orchid garden with a waterfall that were so inspiring. The whole team made our stay one of the most beautiful experiences in our lives and we truly enjoyed Machu Picchu in a totally different way. I highly, highly, highly recommend the Sanctuary Lodge. Congratulations to its team.
1-night trip

10/10

The hotel is right next to the entrance to Machu Picchu and the service is top notch. If requested they will meet you when you get off the train to collect your luggage and take you to the bus ride location. You will have to pre-pay for the bus ride but they do take care of everything else. The property grounds are very well thought out and taken care of. Take time to walk around their garden area. It is beautiful. The restaurant food is good but expensive. Service by all staff is the very best. Upon leaving they tag your luaggage and have it ready for you and meet you right before you board the train ride home. Our only miscommuncation is where exactly at the train station you get your luggage. No one at the train station knew anything. But dont worry because right before you are ready to step foot on that train a guy in the white shirt , from the Belmond, is right there with your luggage ready to it up those steps for you. So dont panic or waste your time going to look for him or your luggage and enjoy your time in Agua Caliente shopping or having lunch.
1-night trip

10/10

1-night trip

10/10

1-night trip