Staff service was embarrassingly bad, food was of rather sad quality especially the buffet dinner and breakfast which felt like a cattle call, place was noisy and overrun with kids, no place to sit at pool, lumpy chaise lounge chairs, pillows as hard as a rock in the rooms, bed covers that were too small, limited coffee and tea amenities, overpriced claustrophobic spa, and they charge 10 JDs for a beer. Everything is overpriced. Rather sad, when it could be a beautiful restful retreat.