In the heart of Naples, Palazzo Caracciolo Naples offers an elegant retreat. Savor a meal at the on-site restaurant, unwind in the steam room or explore the garden and indoor pool. With helpful staff, concierge services and multilingual support, this hotel is perfect for those looking to experience all that Naples has to offer.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Airport transfer
Bar
Connecting rooms available
Pool
Gym
Parking available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Fitness center
Steam room
Valet parking
24-hour room service
Coffee shop/cafe
24-hour business center
Conference center
8 meeting rooms
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
Terrace
The current price is ₹10,601
₹10,601
₹13,069 total
includes taxes & fees
26 Feb - 27 Feb
Room options
Available filters for rooms
Showing 17 of 17 rooms
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Bidet
Hair dryer
21 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 1 King Bed with Sofa bed
Deluxe Room, 1 King Bed with Sofa bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Sofa bed - king
Bidet
24 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Sofa bed - king
35 sq m
Sleeps 3
1 King Bed
View all photos for Junior Suite, 1 King Bed (Duplex)
Junior Suite, 1 King Bed (Duplex)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Sofa bed - king
40 sq m
Sleeps 3
1 King Bed
View all photos for Junior Suite, 2 Twin Beds (Scaramanzia)
Junior Suite, 2 Twin Beds (Scaramanzia)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Bidet
62 sq m
Sleeps 4
2 Twin Beds
View all photos for Room, 2 Twin Beds, Terrace
Room, 2 Twin Beds, Terrace
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Bidet
Hair dryer
19 sq m
Sleeps 2
2 Twin Beds
View all photos for Family Room, 1 Queen Bed
Family Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Bidet
Hair dryer
30 sq m
Sleeps 3
1 Queen Bed
View all photos for Room, 1 Twin Bed
Room, 1 Twin Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Bidet
Hair dryer
17 sq m
Sleeps 1
1 Twin Bed
View all photos for Room, 2 Twin Beds
Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Bidet
Hair dryer
17 sq m
Sleeps 2
2 Twin Beds
View all photos for Deluxe Room, Multiple Beds
Deluxe Room, Multiple Beds
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Bidet
Hair dryer
24 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed
View all photos for Junior Suite, 2 Twin Beds (Duplex)
Junior Suite, 2 Twin Beds (Duplex)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Bidet
40 sq m
Sleeps 3
2 Twin Beds
View all photos for Junior Suite, 1 King Bed (Nobili)
Naples (INP-Naples Central Rail Station) - 13 min walk
Naples Central Station - 13 min walk
Montesanto Station - 24 min walk
Piazza Cavour Station - 7 min walk
Principe Umberto Tram Stop - 9 min walk
Garibaldi Tram Stop - 10 min walk
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Restaurants
Insolito La Pizzeria Gourmet - 3 min walk
Lombardi 1892 - 7 min walk
Pasticceria Capriccio di Capparelli R. - 2 min walk
Caffe Foria - 6 min walk
È pronto o mangià - 5 min walk
About this property
Palazzo Caracciolo Naples
Palazzo Caracciolo Naples offers a great location, putting you within a 15-minute walk of Spaccanapoli and Naples Underground. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An indoor pool, a steam room, and a snack bar/deli are other highlights. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Piazza Cavour Station is 7 minutes and Principe Umberto Tram Stop is 9 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
145 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 5 kg per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Parking
On-site valet parking (EUR 30 per day)
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station shuttle available 24 hours a day*
Cruise terminal shuttle*
Ferry terminal shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Use of nearby fitness center
Working away
24-hour business center
8 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 1500
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An indoor pool
Steam room
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
The property is a member of Historic Hotels of the World.
Fees & policies
Refundable deposits
Deposit: EUR 150 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, maximum occupancy 3)
Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Spa access is available for an extra charge of EUR 15 per day
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
Swimming pool
The following facilities are closed on Sunday and Monday:
Full-service spa
Sauna
Hot tub
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Valet parking costs EUR 30 per day
Pool, spa, & gym (if applicable)
Guests under 14 years old are not allowed in the fitness facility or hot tub
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049A13CX7WUL5
Also known as
MGallery Caracciolo Napoli
MGallery Palazzo Caracciolo Napoli
Palazzo Caracciolo Napoli MGallery
Palazzo Caracciolo Napoli MGallery Collection
Palazzo Caracciolo Napoli MGallery Collection Hotel
Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
Palazzo Caracciolo Napoli MGallery Collection Naples
m Gallery Palazzo Caracciolo Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel
Palazzo Caracciolo Napoli MGallery Sofitel Naples
Palazzo Caracciolo Napoli MGallery Sofitel
Palazzo Caracciolo Napoli
Palazzo Caracciolo Naples Hotel
Palazzo Caracciolo Naples Naples
Palazzo Caracciolo Napoli MGallery
Palazzo Caracciolo Naples Hotel Naples
Frequently asked questions
Does Palazzo Caracciolo Naples offer free cancellation for a full refund?
Yes, Palazzo Caracciolo Naples does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palazzo Caracciolo Naples?
Yes, there's an indoor pool.
Are pets allowed at Palazzo Caracciolo Naples?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Palazzo Caracciolo Naples?
Yes. Valet parking costs EUR 30 per day.
Is airport shuttle service offered by Palazzo Caracciolo Naples?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Palazzo Caracciolo Naples?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Palazzo Caracciolo Naples and nearby?
Palazzo Caracciolo Naples has an indoor pool and a steam room, as well as a garden.
Are there restaurants at or near Palazzo Caracciolo Naples?
Yes, there's an onsite restaurant.
What's the area around Palazzo Caracciolo Naples like?
Palazzo Caracciolo Naples is in Naples City Centre, a short 7-minute walk from Piazza Cavour Station and 7 minutes' walk from Spaccanapoli.
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Palazzo Caracciolo Naples Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
12 November 2024
Fun trip!
Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again.
Daniel
Daniel, 2-night trip
10/10 Exceptional
12 October 2024
Great staff!!
Smita
Smita, 2-night trip
6/10 Good
7 January 2025
Great location, lack of international comfort
Centrally located, the hotel is within walking distance of the historical center. Room was large but mattress was not great. TV had no foreign speaking channel at all, which is surprising for a Hilton hotel and one for business people. Also only one international plug in the room.
olivier
olivier, 2-night trip
10/10 Exceptional
2 November 2024
Restaurant is expensive and not great.. but all the rest is very nice
dana
dana, 3-night trip
10/10 Exceptional
20 August 2024
Fantastic staff.
Rosemary
Rosemary, 1-night trip
10/10 Exceptional
20 August 2024
Naples Everyday
WE were very happy and impressed with the room and service.
Jackie
Jackie, 2-night trip
10/10 Exceptional
9 October 2024
The hotel is Strategically located, mear downtown at the same time far enough to provide silencie and confort. The hotel provides a very good breakfast. The hotel staff suportes in all questions and needs. In case in Naple no doubt in use their services again.
Carlos Roberto
Carlos Roberto, 5-night trip
10/10 Exceptional
23 August 2024
Love this hotel. Stay here if you are in naples. I will be back....promise!!!
peter
peter, 2-night trip
8/10 Very good
30 December 2024
Nice hotel in a not so great area.
This hotel grew on me. The room wasn’t warm and inviting, but I liked the high ceilings. There were lovely parts of the hotel we did not have time to explore. It was disappointing to have the “pool” be only a jacuzzi that closes early and was closed completely on Christmas Day. I book hotels to specifically use the pool and gym. Otherwise it was nice. It is in a not so great neighborhood. Lots of men just hanging out in front of stores late at night. There is a laundromat down the street you can do coin operated self-service.
Verified traveller
2-night trip
10/10 Exceptional
6 August 2024
Excellent service starting fro the front staff, restaurant, overall.
Arturo
Arturo, 3-night trip
10/10 Exceptional
2 July 2024
Lovely hotel in Naples.
The staff was very helpful and accommodating.
Excellent buffet breakfast!
Walkable to most tourist attractions.
Jody
Jody, 2-night trip
10/10 Exceptional
18 March 2024
Very nice people there and the hotel is perfect from everything
Laith
Laith, 1-night trip
10/10 Exceptional
4 April 2024
Friendly staff
Friendly service
Great beds.
shant
shant, 2-night trip
10/10 Exceptional
1 June 2024
Best sleeping bed with great pillows, felt like we were sleeping on a cloud!!
Deborah
Deborah, 1-night trip
10/10 Exceptional
4 March 2024
Lovely hotel, would definitely stay here again
Vincent
Vincent, 3-night trip
10/10 Exceptional
18 May 2024
Would recommend to friends and family
Was a great place to stay, close to the main station and the main sights, but not too close. Staff were all really helpful and professional
Mary
Mary, 1-night trip
10/10 Exceptional
19 February 2024
We really enjoyed our trip
Auriane
Auriane, 6-night trip
10/10 Exceptional
7 August 2024
The hotel was nice. The air is around. It was not quite so nice.
Robert John
Robert John, 3-night trip
8/10 Very good
20 September 2024
P
Ana
Ana, 3-night trip
10/10 Exceptional
1 June 2024
Very nice hotel, unfortunately the surroundings are not nice due to excessive graffiti and garbage although that seems to be all over the historic area if Napoli. I would definitely recommend the hotel
Miguel
Miguel, 1-night trip
10/10 Exceptional
20 March 2024
Very convenient location for our pirposes
Johanna
Johanna, 3-night trip
10/10 Exceptional
30 July 2024
This was a great hotel in a very good location. Very walkable with access to restaurants, tourist attractions, churches. You name it. Not overly far from the port for ferry rides to Capri or Positano or Amalfi, and a 10-minute walk to the train station. Professional and courteous staff made the stay all the better. Had a great room with an ice cold AC so that helped as well.
Nicholas
Nicholas, 4-night trip
10/10 Exceptional
22 May 2023
Great Hotel
Great Hotel in very good location. Excellent service, rooms, food.
Rocco
Rocco, 3-night trip
10/10 Exceptional
18 June 2024
perfect
SAJJAD SUDABEH SEVDA
SAJJAD SUDABEH SEVDA, 2-night trip
10/10 Exceptional
1 April 2024
Beautiful property- beautiful clean room accommodations. Staff was very helpful allowing us to leave our luggage since we arrived too early for check-in. This ally’s to go sightseeing. Thank you- will visit again.