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Sinclairs Retreat Dooars

Photo gallery for Sinclairs Retreat Dooars

Lobby
Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, premium bedding, minibar, in-room safe

Overview of Sinclairs Retreat Dooars

Sinclairs Retreat Dooars

3.0 star property
Family-friendly resort in Jalpaiguri with outdoor pool and restaurant

8.0/10 Very good

12 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Chalsa Hill Top, Chalsa, Jalpaiguri, West Bengal, 735 206
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Airport shuttle
  • Limo/town car service
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom

Room options

About this area

Getting around

  • Bagdogra (IXB) - 71 min drive
  • Gangtok (PYG-Pakyong) - 29.6 miles/47.6 km
  • Airport shuttle (surcharge)

Restaurants

  • Batabari Tea Garden - 6 min drive
  • Zurantee Tea Garden - 19 min drive

About this property

Sinclairs Retreat Dooars

A great choice for a stay in Jalpaiguri, Sinclairs Retreat Dooars features an airport shuttle. Guests can indulge in massages and enjoy international cuisine at The Banyan Tree, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 69 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 10 AM - midnight
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 9 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (4898 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Sauna
  • Steam room

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 21-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Free crib/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Banyan Tree - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Tusker Bar - This bar serves light fare only.
Bamboo Grove Cafe - This café serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: INR 1500
  • New Year's Eve (31 December) Gala Dinner per child: INR 1000 (from 6 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for INR 1800 per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

Dooars Sinclairs
Sinclairs Dooars
Sinclairs Retreat
Sinclairs Retreat Dooars
Sinclairs Retreat Dooars Chalsa
Sinclairs Retreat Dooars Hotel
Sinclairs Retreat Dooars Hotel Chalsa
Sinclairs Retreat Dooars, Chalsa Jalpaiguri, India - West Bengal
Sinclairs Retreat Dooars Resort Jalpaiguri
Sinclairs Retreat Dooars Resort
Sinclairs Retreat Dooars Jalpaiguri
Sinclairs Retreat Dooars Jalp
Sinclairs Retreat Dooars Resort
Sinclairs Retreat Dooars Jalpaiguri
Sinclairs Retreat Dooars Resort Jalpaiguri

Frequently asked questions

Does Sinclairs Retreat Dooars offer free cancellation for a full refund?
Yes, Sinclairs Retreat Dooars does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sinclairs Retreat Dooars?
As of 5 December 2022, prices found for a 1-night stay for 2 adults at Sinclairs Retreat Dooars on 13 December 2022 start from ₹8,670, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sinclairs Retreat Dooars?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sinclairs Retreat Dooars?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sinclairs Retreat Dooars?
Sorry, pets aren't allowed.
Is parking offered on site at Sinclairs Retreat Dooars?
Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.
Is airport shuttle service offered by Sinclairs Retreat Dooars?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sinclairs Retreat Dooars?
You can check in from 10 AM - midnight. Check-out time is 9 AM. Express check-in is available.
What is there to do at Sinclairs Retreat Dooars and nearby?
Sinclairs Retreat Dooars has an outdoor pool, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Sinclairs Retreat Dooars?
Yes, The Banyan Tree offers international cuisine. Nearby restaurants include Batabari Tea Garden (2.5 mi) and Zurantee Tea Garden (8.4 mi).
Does Sinclairs Retreat Dooars have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Areas first improvement are:- 1. Inadequate staffing 2. Waiters not attentive or happy 3. Insufficient signs around resort . No area maps at all 4. No taxis available ( outbound) from the resort 5. Bathroom not too clean. 6. Limited dining options 7. Buildings not cost of fresh paint. Otherwise excellent location. Just needs good management
Jigme, 1-night family trip
Verified Expedia guest review

8/10 Very good

The Spa facility was not there as was advertised in the website.
1-night family trip
Verified Expedia guest review

6/10 Good

1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Relaxing Resort among picturesque tea gardens
It was an amazing experience in this lovely well maintained Resort in North Bengal. It is well managed and almost every bit of it was perfect over there. Spacious accommodation, well laid cottages, lush green lawns, delicious food and smiling staff. Overall it was a great experience.
Syama, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent getaway at Sinclairs Retreat Dooars
Amazing experience, helpful staff, nice decor of rooms, picturesque campus, amazing food that is to Chef Jaydeb. This is the perfect experience you would expect in a getaway. Thanks a lot, Sinclairs Retreat Dooars.
Soumyadip, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Family stay at Dooars
We visited Dooars from Kolkata for two days. Altogether six of us (including one child, and three seniors) had a wonderful stay at Sinclairs Chalsa, at nature's lap, with all modern amenities, and serene backdrop of hills and clouds. All the special meal requests were taken care of by chef Joydeb and his team, and the reception staff was very friendly. Only drawback, the pick-up and drop-off service from IXB airport was less than satisfactory and outrageously expensive. The driver was not willing to come to the terminus (maybe to avoid paying parking fee) and wanted us to walk for a long distance to the car, which we refused, and that made him unhappy. While dropping, he almost made us miss the flight, dropped the luggage on the floor, and one of the bags broke. All this while we paid 8000 Rs up and down for the transport service.
Verified Hotels.com guest review

10/10 Exceptional

Thank you.
We had a great experience, everybody was warm, welcoming and helpful. Especially the chef Joydeep and the young lady from the restaurant who trudged all the way to our hotel room to deliver milk for our baby, even late at night, never once losing her charming smile. Would have loved to mention her by name, but forgot to ask her for it.
aniruddha, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Good Hotel
Very Happy. Hotel service was very Good. Especially chef Joydeb made awesome food. Candle light dinner setup was perfect.
Rishab Jain, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Average stay, beautiful gardens and location.
Good location and gardens. Food was repetitive and boring. Front office desk staff and room service staff not helpful. They were just doing their job and nothing more. No wifi in the rooms. Mobile signal very poor in most of the property. Shower was pathetic. Bedside lamps were for decoration, not for reading.
2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Not bad
Verified Hotels.com guest review