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All properties in Cotai, Macau SAR
1 room, 2 adults

Grand Hyatt Macau, Cotai, Macau SAR

5-star5 stars
Great for families

Good to know

  • Highchair
  • Children's club (surcharge)
  • Children's pool
  • DVD player
City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau SAR

Luxury hotel with full-service spa, connected to a shopping center, near Venetian Macao Casino
  • Free WiFi
  • Great for families

    Good to know

    • Highchair
    • Children's club (surcharge)
    • Children's pool
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Fabulous hotel, very large and nice swimming pool with jacuzzi, kids' pool etc. Great…Oct 1, 2019
  • Great stayMay 9, 2019

Grand Hyatt Macau, Cotai, Macau SAR

from Rs9,018
  • Grand Deluxe Suite King
  • Grand Suite King
  • Grand Suite Twin
  • Grand Executive Suite
  • 1 King Bed with Club Access
  • 2 Twin Beds with Club Access
  • Diplomat Suite
  • Premier Suite
  • 2 Twin Beds Deluxe
  • 1 King Bed Deluxe
  • Grand Suite Fountain View King
  • Grand Suite Fountain View Twin
  • Grand Deluxe Fountain View Suite King
  • 1 King Bed Fountain View
  • Grand Executive Fountain View Suite
  • Grand Suite King with Club Access
  • Grand Suite Twin with Club Access
  • Grand Deluxe Suite King with Club Access

What’s around Grand Hyatt Macau, Cotai, Macau SAR

Landmarks

  • Venetian Macao Casino - 3 min walk
  • Cotai Arena - 7 min walk
  • City of Dreams - 10 min walk
  • Cotai Strip - 13 min walk
  • Macau East Asian Games Dome - 17 min walk
  • Macau Jockey Club - 34 min walk
  • Macau University of Science and Technology - 5 min walk
  • Our Lady of Carmel Church - 14 min walk

Getting around

  • Macau Intl. Airport (MFM) - 7 min drive
  • Hong Kong Intl. Airport (HKG) - 60 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 36 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 44 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 791 rooms
  • This hotel is arranged over 37 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Free ferry terminal shuttle

Parking

  • Valet parking *

Offsite

  • Free area shuttle

  • Free casino shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 86112
  • Conference space size (meters) - 8000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Isala Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Dining

Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Mezza9 Macau - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Lobby Lounge - This café specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Grand Hyatt Macau, Cotai, Macau SAR’s small print

Also known as

  • Grand Hyatt Macau
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Cotai
  • Grand Hyatt Macau Hotel
  • Macau Grand Hyatt
  • Grand Hyatt Macau Hotel Cotai
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Macau
  • Grand Hyatt Macau Hotel

Policies

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MOP 1000.00 per night

Optional extras

Self parking costs MOP 960 per day

Valet parking costs MOP 1440 per day

Buffet breakfast is offered for an extra charge of MOP 296 for adults and MOP 148 for children (approximately)

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of MOP 520 per vehicle (one-way, Maximum occupancy 4)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hyatt Macau, Cotai, Macau SAR

  • Does Grand Hyatt Macau offer free cancellation for a full refund?
    Yes, Grand Hyatt Macau does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Grand Hyatt Macau?
    Yes. Self parking costs MOP 960 per day. Valet parking costs MOP 1440 per day.
  • Is there a pool at Grand Hyatt Macau?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Grand Hyatt Macau?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Grand Hyatt Macau?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Grand Hyatt Macau?
    Yes, there are 3 onsite restaurants.
  • Is airport shuttle service offered by Grand Hyatt Macau?
    Yes, an airport shuttle is available. The charge is MOP 520 per vehicle one-way.

Recent reviews

Superb 9.2 From 1,522 reviews

Exceptional 10.0
Good for option
Room a bit dated. Bed is not too comfort as 5 star standard.
hk1 night family trip
Exceptional 10.0
Great stay with the family
We stayed at the suite and was perfect for my 2 active boys. We were able to sleep while our boys watched and played outside in the living room.
hk2 night family trip
Exceptional 10.0
the room is amazing.
Michelle Angelli, ph2 night family trip
Good 6.0
This is a great hotel in terms of the room and the quality of the food. However the service needs some improvement. There are a few things during our stay that should not have happened at a Grand Hyatt, but once these were brought to the attention of the staff they were fixed. Still it was rather a surprise that staff had to be contacted for various things in the first place.
hk2 night family trip
Exceptional 10.0
FAMILY WEEKEND
Minor improvements on the bathroom are needed. The rest are perfect!!
Stefanus, id2 night family trip
Exceptional 10.0
very good environment, will come again next time
Szu Chin, sg4 night family trip
Very good 8.0
It could meet our expectation of a five-star hotel.
hk1 night family trip
Exceptional 10.0
It is a wonderful Christmas holidays with my family 😃 The hotel is convenient and suitable for family trip
Shuk Yee Viola, hk1 night family trip
Exceptional 10.0
Excellent
Mou Kit, hk5 night family trip
Exceptional 10.0
Excellent!!
Great Services! Not only one staff goes the extra mile!!!
us3 night trip

Grand Hyatt Macau, Cotai, Macau SAR

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