We travel a lot, and I’ve never experienced a hotel that inconveniences its guests so much. First, you can’t charge anything to your room. Second, staff disturbs you constantly calling or knocking on your door to disturb you. Third, it’s really hot. Like, REALLY hot…in the lobby, dining, elevator, and even rooms. When you go somewhere they turn the air off (which doesn’t work very well anyway) and it takes hours to cool off the room. When you get back from a hot excursion, the last thing you want to experience is a hot room. We had more than one bad experience with the guy who books airport transfers, Semir (I think?).
The man who took our bags and got us water when we first arrived was extremely kind and helpful. Shoutout to him. The hotel is beautiful, and the tunnel to the beach is a nice addition. Just why do they keep it so hot?