6/10 Good
Jan 13, 2025
Gets the basics wrong but some nice touches
As this is a hotel review, I feel I can't give a positive review if I didn't get a good night's sleep for reasons that are within the hotel's control. The bed was incredibly uncomfortable. The memory foam mattress seemed to have remembered someone else's shape. It possibly remembered their shape whilst they were sitting on the bed, as you'd need to in order to watch the television, rather than lying down. Across the length of the mattress, my feet were far higher than my head. Across the width of the mattress, the sides were far higher than the middle.
The vertical blinds didn't completely close and there weren't any curtains. In the Winter this wasn't a problem. In the Summer, if you were hoping to sleep past sunrise, it would be.
The hotel does have lots of nice touches I've never seen at a hotel with less than four stars before. It had tissues, a flannel, a glass as well as a mug, and body lotion.
Unfortunately, there were a few more errors. My room had two small spotlights and a dim light above the bed but no main light. You could call this relaxing mood lighting, but hardly any light above the desk made it difficult to read leaflets or plan your day out.
I can't fault the work of the cleaner who prepared my room for me. This room desperately needed a deep clean though. It had the dirtiest remote control I've seen. There was a lot of brown visible dirt on the side of the desk. This isn't visible when you walk into the room but is facing you when you're in bed.
Verified traveler
1-night trip
Verified Hotels.com guest review
