Donostia-San Sebastian Aquarium - 6 min walk - 0.6 km
Concha Promenade - 7 min walk - 0.6 km
Kursaal Congress Centre and Auditorium - 9 min walk - 0.8 km
Getting around
San Sebastian (EAS) - 24 min drive
Biarritz (BIQ-Pays Basque) - 44 min drive
Bilbao Airport (BIO) - 72 min drive
Donostia-San Sebastián Station - 15 min walk
San Sebastián (YJH-San Sebastián-Donostia Train Station) - 15 min walk
Gros Station - 17 min walk
Restaurants
Atari Gastroteka - 1 min walk
Gandarias Jatetxea - 2 min walk
Ganbara - 1 min walk
Bar Paco Bueno - 2 min walk
Antonio Boulevard - 2 min walk
About this property
Pensión El Puerto
Pensión El Puerto offers a great location, putting you within just a 10-minute walk of Concha Beach.
Languages
English, French, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
4 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
No on-site parking
LOB_HOTELS
Property amenities
Services
Virtual front desk
ROOM
Room amenities
Home comfort
Air conditioning and heating
Freshen up
Towels
Stay connected
Free WiFi
MONETIZATION_ON
Fees & policies
Policies
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Pensión El Puerto Pension
Pensión El Puerto San Sebastián
Pensión El Puerto Pension San Sebastián
HELP_OUTLINE
Frequently asked questions
Does Pensión El Puerto offer free cancellation for a full refund?
Yes, Pensión El Puerto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pensión El Puerto?
Sorry, pets aren't allowed.
Is parking offered on site at Pensión El Puerto?
Sorry, there's no onsite parking at Pensión El Puerto.
What are the check-in and check-out times at Pensión El Puerto?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at Pensión El Puerto?
No, this pension doesn't have a casino, but Casino Kursaal (2-min walk) is nearby.
What's the area around Pensión El Puerto like?
Pensión El Puerto is a short 6-minute walk from Concha Beach and 2 minutes' walk from Plaza de La Constitucion.
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Pensión El Puerto Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.0/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
10 April 2025
Nice Room, Convenient Location, Great Price!
This was a nice, comfortable room in a convenient area - and the price was excellent. So, a great value overall.
Joseph
Joseph, 2-night trip
8/10 Very good
27 February 2025
.
Izaro
Izaro, 1-night trip
6/10 Good
1 October 2024
It was supposed to be a queens bed but we had two single beds pushed together!
Gulumser
Gulumser, 3-night trip
6/10 Good
4 October 2024
A nightmare during the night!!
At first, I was happy with service as the pension is central in the old town and next to the port and beach. I was also allowed to enter the room early by 12 pm as I arrived directly from the airport.
However, it was difficult to get confirmation of details for me to be able to get into the property, and the woman cleaning was the only one around to talk to and unable to help out.
It is also a pain to have to use keys to open and close the bathroom and bedroom all the time. However, at the same time, it does provide a sense of privacy and safety.
I had a long day out and was looking forwards to my night sleep. However, I was shocked to wake up in the middle of the night by 4.30 am with both the TV and air conditioning coming on at the same time!!!. Both remote controls were on the bedside table so I was left feeling as if someone had direct access to them or they were set up on alarm from previous tenants!?.
I couldn’t sleep for a couple of hours after that experience and nobody to talk to about it at that time of the night!!. I managed to sleep until 10.30am and woke up feeling tired and as if I had waisted my morning.
I would not stay again but I realised afterwards that I had booked a similar accommodation in Vitoria and was concerned about it.
Azucena
Azucena, 1-night trip
2/10 Poor
13 May 2025
Estafadores
Reservé con mi pareja una cama de matrimonio, y al llegar había 2 camas individuales. No devolvieron el dinero ni ningún tipo de compensación. El baño esta fuera de la habitación (información que está bastante escondida cuando lees la info de la habitacion). Además no tienen personal físico asique todas la gestiones fueron por telefono. Literalmente una estafa para extranjeros a quien creen que pueden tomar el pelo. Recomiendo no ir.
Paula
Paula, 1-night trip
10/10 Exceptional
1 May 2025
Jamie
Jamie, 2-night trip
4/10 Fair
16 March 2025
No hot water + white neon lighting everywhere
Feels more like a hospital room than a center of town hotel.
The check in process is a bit annoying (forced to call them as they don’t even have an email to send all the info they request)
Only one of us had hot water in the shower in the morning. Paying 100€ for that was not ok
Ailie
Ailie, 1-night trip
10/10 Exceptional
10 November 2024
Hemos estado muy agusto. Muy buena ubicación. Repetiremos seguro!
Berta
Berta, 2-night trip
2/10 Poor
29 October 2024
Erika
Erika, 2-night trip
8/10 Very good
26 October 2024
Pension op unieke locatie midden in het oude centrum/uitgaansgebied van Donostia/San Sebastián. Het ligt op korte loopafstand van het strand (5 min.) en ook het nieuwere gedeelte van San Sebastián is niet ver te voet of met openbaar vervoer. De hotelkamer die wij hadden was uitgerust met een klein keukentje met alle benodigdheden erin (pannen, borden en andere benodigdheden). Verder had de kamer een geblindeerde raam en dus geen uitzicht op de straat maar wel een plat dak/terras (zonder meubels). Al met al een fijn pension. Let op geen kinderen onder 11 toegestaan, voor ons werd een uitzondering gemaakt omdat ze er te laat achterkwamen.
maarten
maarten, 5-night trip
8/10 Very good
18 October 2024
Santiago
Santiago, 1-night trip
10/10 Exceptional
19 September 2024
Cláudia
Cláudia, 1-night trip
8/10 Very good
12 September 2024
Julie
Julie, 2-night trip
10/10 Exceptional
18 August 2024
Excelente
Ines
Ines, 2-night trip
10/10 Exceptional
13 August 2024
Sehr freundliches und hilfsbereites personal. nach einer 12 stunden anfahrt durften wir 3 stunden vorher ins hotelzimmer einchecken.
Lea
Lea, 1-night trip
8/10 Very good
3 August 2024
Pensión située au 1er étage d’un immeuble idéalement situé dans le quartier palpitant de San Sebastian. Bien rénové, l’isolation phonique et double vitrages sur la rue, la clim sont appréciables . Le self Check in et la sdb réservée à la chambre mais accessible via le couloir ( cela devrait être plus clair sur la description dans le site Expedia) sont plutôt surprenants. Site de réservation bien fait . Excellent service client trilingue (FR ENG &SP) qui répond hyper rapidement aux questions via le chat et est très rassurant . Instructions d’accès très claires , le bip de la porte d’entrée au 1er est un peu bruyant la nuit .. chambre de bonne taille, lit confortable . La sdb est très petite mais fonctionnelle, un petit gobelet serait utile. Une experience rajeunissante qui m’a rappelé mes voyages d’étudiante 😀