Columbia, MO (COU-Columbia Regional) - 17 min drive
Free airport shuttle
Restaurants
McDonald's - 4 min drive
Sonic Drive-In - 5 min drive
Casey's General Store - 4 min drive
Casey's General Store - 6 min drive
Taco Bell - 4 min drive
About this property
Holiday Inn Columbia East, an IHG Hotel
When you stay at Holiday Inn Columbia East, an IHG Hotel, you'll be within a 10-minute drive of University of Missouri. Guests can take a dip in the indoor pool or grab a bite to eat at Kem's Restaurant and Bar, which serves breakfast and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
Languages
Arabic, English, Russian, Spanish
At a glance
Hotel size
126 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site parking only available on request
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle from 8:00 AM to 10:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
Kem's Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 3 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 3 to 13 per person
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Columbia East
Holiday Inn Hotel Columbia East
Holiday Inn Columbia East Hotel Columbia
Holiday Inn Columbia East Hotel
Inn Columbia East Hotel
Frequently asked questions
Does Holiday Inn Columbia East, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Columbia East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Columbia East, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Columbia East, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Columbia East, an IHG Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Holiday Inn Columbia East, an IHG Hotel?
Yes, a free airport shuttle is available from 8:00 AM to 10:00 PM.
What are the check-in and check-out times at Holiday Inn Columbia East, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Columbia East, an IHG Hotel and nearby?
Holiday Inn Columbia East, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Holiday Inn Columbia East, an IHG Hotel?
Yes, there's an onsite restaurant, Kem's Restaurant and Bar.
What's the area around Holiday Inn Columbia East, an IHG Hotel like?
Holiday Inn Columbia East, an IHG Hotel is a short 12-minute walk from Eastport Park and 13 minutes' walk from Liddell Dam.
Holiday Inn Columbia East, an IHG Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
5 December 2024
Stephanie
Stephanie, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
4 December 2024
Two nights in utter frustration.
Based on earlier reviews we expected so much better. We had room 417, constant AC at 63 degrees; maintenance man could not fix; then room 418, too hot and unable to repair; moved to room 415 - finally! Lamp shade cracked and shabby, clock not working in two rooms and same two rooms had non working frig; linens clean and white, mattresses worn. I’m on crutches and 79 years old so husband did all the moving from room to room. Every failure was facility management problem - not local employees. Quite frankly we should receive a refund. Holiday Inn Express Corp should be held accountable.
William
William, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
1 December 2024
Dirty shabby room
The bed was worn out and sunken in. The couch was ragged. The carpet was unraveling and filthy. Turned my white sock brown. The curtains were half way ripped down. It smelled like an old dirty place. We were exhausted so we literally fell into the beds. That was the only reason we didn’t leave. I paid what I consider a ridiculous amount for an atrocious room. That was sub-par at best!!!!
Donna
Donna, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
Great Location
The hotel and its staff were great. We just had a loud number who had children that screamed and ran around their room into the early morning hours. There was also a party going on in the room above us with super loud music early in the morning.
Hotel was clean, super easy access from interstate.
kevin
kevin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Great place to hang!
It was great , Very helpful, Very courteous all staff and the cafe was clean and our food was fresh and delivered fast !
Regina
Regina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Julie
Julie, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 October 2024
Interesting stay
Check in was great. Staff was incredible and welcoming.
Got my room… and the bathroom had what resembled a poo stain on the back of the toilet. The water/water pressure was awful. Took forever for the toilet to flush, the sink seemed to have air in the line, and the shower kept going in and out. One of the bulbs in my room was out as well.
Noticed during my stay, and I am not sure if it is from the interstate or not, that my room would seemingly shake at random. At one point, I googled earthquakes near by.
Joseph
Joseph, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
The hotel is pretty nice. I reserved the room based on price and location. Was surprised to find that I had to leave 250 dollar deposit for a 100 dollar reservation. Seemed a little ridiculous. The fire alarm in my room went off at 3 am and then stopped. Room smelled of burnt toast but there was no smell in the hallway, so I went back to bed Not sure what that was about.
Natasha
Natasha, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
25 September 2024
Dawn
Dawn, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Stopped just to catch some sleep from traveling. Great location, easy to get to!! Only complaint is that tv wouldn't turn on, but we were there to sleep not watch tv
terra
terra, 1-night romance trip
Verified Expedia guest review
4/10 Fair
23 September 2024
Overall the property was fine. Not great not terrible.
Beds were comfortable and the rooms and property seemed clean. Bar/restaurant were a nice feature but I did not use them.
The location is too far from campus if you’re going to use Uber/lyft. It was $40 each way. Some shady looking people coming and going from the pool area that smelled like booze and weed. Front desk workers were nice but under staffed. I waited 15 minutes to check in and at 15 minutes to get a room card reactivated. Bathroom lights were dim and dark and there were rust stains in the toilet.
Brad
Brad, 2-night trip
Verified Expedia guest review
8/10 Very good
20 September 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Was a perfect visit and stay.
George
George, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 September 2024
New hotel, good location
joshua
joshua, 1-night trip
Verified Expedia guest review
6/10 Good
17 September 2024
Joseph
Joseph, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Good service
Moise
Moise, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Nice place, clean, quiet and friendly staff. Very good breakfast.
Renee
Renee, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Our room was ok. Except the lights from the building behind us lite up our room. The curtains don’t close to dim the lights. The tub had a big stain in it.
Eddie
Eddie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
25 August 2024
First off there is an additional $50 deposit that was not listed on Expedia.. I'm a Holiday Inn Rewards member & never pay a deposit anywhere else. There is no free breakfast. Our Room was diry, soap scum on the shower walls hair in the bathroom.. some weird substance on the wall that I hope was "white lotion" Check out is at 11, we requested a late Chekout & they gave us a 12:00 time. Even with that at 10:30 with out a knock the maid unlocks the door & just walks in & says oh i thought you were gone!! Omg! Brought this up at check out.. along with the unclean room & it was oh hmm thats weird .. I'll have to talk to the head maid about that! Not impressed the quality was definitely lacking!
Annie
Annie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
On site bar and restaurant
Spacious room
Excellent service
Christina
Christina, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
We had traveled most of the day and visited with family in Columbia. We got some much needed good rest here. It was quiet, clean and comfy.
Patricia J
Patricia J, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Property staff was very attentive to guest’s concerns.