In the heart of Citotel L'etape, discover a tranquil oasis with a lush garden and sun-kissed terrace. Savor lunch or dinner at the on-site restaurant, unwind with a drink at the bar, and stay connected with in-room WiFi.
18 Avenue de la Republique, Saint-Flour, Cantal, 15100
What's nearby
Saint-Flour Cathedral - 12 min walk
Musée de la Haute Auvergne - 12 min walk
Garabit Viaduct - 11 min drive
Château d'Alleuze - 15 min drive
Le Lioran - 32 min drive
Getting around
Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 60 min drive
Saint-Flour Station - 6 min walk
Les Monts-Verts Station - 16 min drive
Massiac-Blesle Station - 18 min drive
Restaurants
Viking Pub - 16 min walk
Le 108 - 4 min drive
La Mangoune - 5 min drive
Les Iles du Cantal - 16 min walk
Restaurant le Nautilus - 4 min walk
About this property
Citotel L'etape
Citotel L'etape puts you within a 15-minute drive of Auvergne Volcanoes Regional Nature Park. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a terrace and a garden.
Languages
English, French
At a glance
Hotel size
23 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 7:30 PM
Contactless check-in and check-out are available
Check-out time is 11:30 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Ski passes
Horse riding nearby
Skiing nearby
Working away
Meeting room
Services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Ski storage
Facilities
1 building/tower
Garden
Terrace
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Heating
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Mobile key entry
Special features
Dining
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.09 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14.5 for adults and EUR 7.5 for children
Children & extra beds
Cribs/infant beds are available for EUR 7.5 per night
Rollaway beds are available for EUR 7.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Grand Hôtel l'Etape
Grand Hôtel l'Etape Saint-Flour
Grand l'Etape
Grand l'Etape Saint-Flour
Citotel L'etape Hotel Saint-Flour
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape Hotel Saint-Flour
Frequently asked questions
Does Citotel L'etape offer free cancellation for a full refund?
Yes, Citotel L'etape does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citotel L'etape?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Citotel L'etape?
Sorry, there's no onsite parking at Citotel L'etape.
What are the check-in and check-out times at Citotel L'etape?
Check-in start time: 2 PM; Check-in end time: 7:30 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
What is there to do at Citotel L'etape and nearby?
Have fun with nearby winter activities like skiing. Citotel L'etape also has a garden.
Are there restaurants at or near Citotel L'etape?
Yes, there's an onsite restaurant that offers French cuisine.
What's the area around Citotel L'etape like?
Citotel L'etape is a short 6-minute walk from Saint-Flour Station and 12 minutes' walk from Saint-Flour Cathedral.
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Citotel L'etape Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2022
The area is great. The hotel is very clean and comfortable and the staff is very friendly. The restaurant for breakfast or dinner is wonderful.
Alejandra
Alejandra, 1-night trip
10/10 Exceptional
14 July 2024
We stayed in this hotel for two nights. The staff were wonderful, patient and helpful. The jazz music night for dinner was a lovely evening. Overall, I'd recommend this place for a short stay.
Richard
Richard, 2-night trip
6/10 Good
22 December 2024
RAS
Berge
Berge, 1-night trip
10/10 Exceptional
20 November 2024
Redouane
Redouane, 1-night trip
10/10 Exceptional
30 October 2024
Excellent
Chambre impeccable, spacieuse. Le restaurant est excellent, les produits sont de très bonne qualité. Et le petit dejeuner etait royal avec beaucoup de choix mais egalement très qualitatif.
Verified traveller
1-night trip
10/10 Exceptional
15 August 2024
Excellent séjour
Jean Paul
Jean Paul, 2-night trip
8/10 Very good
26 July 2024
benito
benito, 1-night trip
8/10 Very good
28 June 2024
Jean Louis
Jean Louis, 1-night trip
10/10 Exceptional
26 June 2024
Philippe
Philippe, 2-night trip
10/10 Exceptional
29 May 2024
Séjour extraordinaire
Un séjour une fois de plus exceptionnel !!
De l’accueil à la chambre c’est un 0 faute !
Et la cuisine…un véritable régal pour les yeux et les papilles !!
Gaëlle
Gaëlle, 1-night trip
10/10 Exceptional
13 May 2024
l'interieur des chambres bien décorée
sur le site de hotel.com la photo de l'extérieur n'est pas très réussie mais la déco des chambres est TB. lit confortable. seul bémol = très mal insonnorisé, on entend le voisin éternuer. Hotel situé "en bas" de la ville c'est à dire pas vraiment dans le centre mais facile de se garer. PDJ bien
Elisabeth
Elisabeth, 2-night trip
8/10 Very good
20 January 2024
Patrick
Patrick, 1-night trip
8/10 Very good
17 January 2024
Rapport qualité prix parfait
Le personnel très sympa
Christophe
Christophe, 1-night trip
10/10 Exceptional
30 November 2023
Armand
Armand, 1-night trip
10/10 Exceptional
20 November 2023
Parfait
Très bien je recommande
Michel
Michel, 4-night trip
6/10 Good
8 November 2023
Thomas
Thomas, 1-night trip
10/10 Exceptional
29 October 2023
Hôtel à conseiller
Hôtel bien situé dans la partie basse de lla ville. Restaurant gastronomique au sein de l hôtel, complet, nous sommes donc allés dîner tout près, dans un restaurant conseillé par l hôtel et n avons pas été déçus.
Le petit-déjeuner de l hôtel était exceptionnel, copieux, avec des produits locaux de qualité. Ravis de cette soirée d étape.
ISABELLE
ISABELLE, 1-night trip
10/10 Exceptional
24 October 2023
Excellent hôtel
Excellent hotel. Chambre spacieuse, bien équipée et grande. Petit déjeuner complet et de qualité.
Pascal
Pascal, 1-night trip
8/10 Very good
29 September 2023
Accueil chaleureux, repas élaborés et très savoureux.
Nous avions notre chien durant ce séjour, et tout s'est bien passé. Il a été accepté partout (salle du restaurant y compris ) .
Aucune remarque négative, même des autres clients .
christian
christian, 2-night trip
10/10 Exceptional
24 September 2023
JEAN MARIE
JEAN MARIE, 1-night trip
10/10 Exceptional
12 September 2023
Hartwig
Hartwig, 1-night trip
10/10 Exceptional
30 July 2023
SERGE
SERGE, 1-night trip
10/10 Exceptional
5 May 2023
Bon hotel à revisiter une prochaine fois
vincent
vincent, 1-night trip
10/10 Exceptional
29 April 2023
Alexandre
Alexandre, 1-night trip
10/10 Exceptional
13 November 2022
Eqipe tre sympa tres accueillante
Restaurant. Tres bons !
Bon rappôrt qualite prix