6/10 Good
28 December 2024
Not clean and host not good service
This was not a good experience.We had to book last minute fue to another apt cancelled. Check in instructions were ok and check in another. They even storaged our bags for a while because we arrived earlier.
But, apt was not clean to a good standard. They have us 4 towels and booking was for 6. They hardly brought another 2 later. Apt was never cleaned, so not serviced like advertised. We asked for tówels to be changed and more toilet paper and they never replied the WhatsApp.
I asked about this on Check out and said we weren’t in the room to bring it, to which I replied “we weren’t either the day before when they opened to leave the 2 missing towels”.
Another thing is that the 2 guys that welcomed us didn’t speak good english so difficult to tall to them.
Not reliable and dirty place. The only good thing was location.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review