The Landing Restaurant & Bar - Franz Josef - 2 min walk
Alice May - 1 min walk
About this property
The Terrace
Enjoy your visit to Franz Josef Glacier with a stay at The Terrace. Freebies like WiFi and self parking are added perks, and guests can keep active with onsite horse riding/rentals. The helpful staff and location get great marks from fellow travelers.
Languages
Chinese (Mandarin), Dutch, English, Filipino, German, Spanish
At a glance
Hotel size
11 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Barbecue grills
Room service
What to do
Horse riding/rentals
Horse riding nearby
Cross-country skiing nearby
Snowshoeing nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Garden
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
Accessibility
Wheelchair accessible
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Eco-friendly toiletries
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for NZD 25.0 per stay
Rollaway beds are available for NZD 25.0 per night
Policies
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Terrace Franz Josef Glacier
Terrace Motel Franz Josef Glacier
Terrace Motel
The Terrace Motel
The Terrace Franz Josef Glacier
The Terrace Motel Franz Josef Glacier
Frequently asked questions
Does The Terrace offer free cancellation for a full refund?
Yes, The Terrace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Terrace?
Sorry, pets aren't allowed.
Is parking offered on site at The Terrace?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at The Terrace?
Check-in start time: 2 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Terrace and nearby?
Have fun during the warmer months with activities such as horseback riding. The Terrace also has a garden.
Are there restaurants at or near The Terrace?
Yes, there's an onsite restaurant.
What's the area around The Terrace like?
The Terrace is in the heart of Franz Josef Glacier, a short 5-minute walk from Glacier Hot Pools and 5 minutes' walk from Waiho Hot Tubs. Travelers say the local area is good for shopping and very walkable.
The Terrace Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
16 December 2024
Unfortunately it rained
This was a two night stop for us. Arrived late day one, checked in and shown our room. That’s it. Brand new bathroom which was nice. Kitchen, lounge and bedroom all in one large room which is typical motel set up. Bed was ok. Unfortunately the next day it rained all day and we were essentially stuck in the room. Could sit outside apart from the in area where the cars are parked. The best thing it has going for it was the view and the central location for all the eateries and bars.
Chris
Chris, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Definitely would recommend
Very nice place to stay convenient for the shops, walks.
Everything you need was available.
Very clean although it rained everyday but still got out did some hiking.
Had a hot tub experience which was amazing its a must thing to do.
R
R, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Sam
Sam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Judith
Judith, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Excelent location. Very roomy unit.
Peter
Peter, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Lovely room with beautiful views.
Lovely, comfortable room with a beautiful view of mountains and stars.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 October 2024
It was ok. The person at the reception was helpful in providing info about tours and dining.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Breathtaking views
Amazing views from our window of snow peaked mountains. Good size room.
Carolyn
Carolyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Guillaume
Guillaume, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Ethan
Ethan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 September 2024
The view of the snow capped mountains was stunning. Kitchen in the unit was great. Although the WiFi is free it is only 5GHz. Thus people with the usual 2.4 GHz WiFi were not able to connect. Parking near the unit was disorganised (no marked bays).
Bruce
Bruce, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
Great location
Friendly staff, very convenient location for glacier helicopter tours. Close to everything in Franz Josef.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2024
Great location, comfortable and near to plenty of activities
Kate
Kate, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
31 July 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
Great place, the fireplace heater was a nice touch give it a warm feel. Very clean and close to everything
Daniel
Daniel, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
27 July 2024
Allan was a pleasure to deal with.
Wendy
Wendy, 1-night trip
Verified Wotif guest review
8/10 Very good
16 July 2024
Room is spacious and the bathroom is very nice with heated floor and towel rack. However, the timer for the heated floor made very loud clicking sounds throughout the night. Otherwise it is a cozy little spot.
Arisa
Arisa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
Great little place right near the helicopter tour office.
Matthew
Matthew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Hetvi
Hetvi, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
26 June 2024
We were unable to stay at the property because the rooms had not been cleaned by housekeeping in readiness for our booked arrival. We had to find accommodation elsewhere.
Susan and Lindsay
Susan and Lindsay, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Clean and Spacious Rooms.
Great Staff
Better than expected.
Syed
Syed, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
Nice accomodation in Franz Josef. Excellent dinner we had right next door. Brekkie next morning was ok at the cafes down the road. Easy driving distance to do the walk to view Franz Josef glacier, which was amazing!!
Belinda
Belinda, 1-night family trip
Verified Expedia guest review
8/10 Very good
2 June 2024
An overnight stop to visit the Franz Josef Glacier. Motel was comfortable but the room was a bit tight. No dining or breakfast facilities but the town has adequate options.
Anthony
Anthony, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
HIMESH
HIMESH, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 May 2024
Easy walk to main street of Franz Josef restaurants, cafes, bars and shops.