We stayed in the villa for 3 weeks for my mother's 80th birthday celebration. It was wonderful! I had been to the hotel 4 years earlier. The staff is incredibly accommodating and helpful, modest, kind, and friendly. The help and respect that they showed my mother, especially Yiannis, Fotis, Stavros, and forgive me for not remembering all the drivers names but they were all wonderful to us. Also in the spa, Ivanna was amazing and the front desk especially Maria, Jionnas, and quality manager Maria as well. Anything we needed, they were there. The cleaning staff also, really good to us. Always clean towels, friendly, helpful, as well as the pool staff, and Ercay. The dinner staff as well, both in a la Carte and at the buffet, were exceptionally lovely to my mother. I couldn't have asked for more.
Now, Because I love the hotel so much and want to come back, I want to suggest some improvements. Private pool villa:
Room notes:
Private pool not so private!! Open to main area and trees not so think in corner (children came onto our patio one day and tried to come inside.) The wall by pool also has 3 squares cut into it. If you want to sunbathe nude in privacy, you cannot.
In the villa, it would be great to have a larger size refrigerator, in kitchen. It is very much needed.
There were too many small ants.
Patio curtains make TERRIBLE screeching noise in the wind!!
Washing machine, dishwashing soap, a wall clock, door stopper missing... small details but would be great!