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1 room, 2 adults

Villa Herencia Hotel

3.5-star3.5 stars
23 Cll Caleta Las Monjas, San Juan, 00901, Puerto Rico

Boutique hotel, steps from San Juan Gate
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The floors in the room were dirty. It was basically self service. I used a code to get…Apr 5, 2021
  • What a beautiful 250 year old small hotel. Great location. Friendly staff. Mar 23, 2021

Villa Herencia Hotel

from Rs13,665
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Suite, 1 King Bed, Terrace (SunDeck)

What’s around Villa Herencia Hotel

Landmarks

  • In Old San Juan
  • San Juan Gate - 2 min walk
  • Port of San Juan - 13 min walk
  • San Juan Cathedral - 1 min walk
  • La Fortaleza - 3 min walk
  • Castillo de San Cristobal - 11 min walk
  • Escambron Beach - 39 min walk
  • La Rogativa Statue - 1 min walk

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

At a glance

Key facts

Hotel size

  • This hotel has 8 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 9:00 AM - 5:00 PM. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Working away
  • One meeting room
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • 19-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Villa Herencia Hotel’s small print

Also known as

  • Villa Herencia
  • Villa Herencia Hotel San Juan
  • Villa Herencia Hotel Hotel San Juan
  • Villa Herencia Hotel
  • Villa Herencia Hotel San Juan
  • Villa Herencia San Juan
  • Villa Herencia Hotel Hotel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-out can be arranged for an extra charge of USD 25 (subject to availability)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Villa Herencia Hotel

  • Does Villa Herencia Hotel offer free cancellation for a full refund?
    Yes, Villa Herencia Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Villa Herencia Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Villa Herencia Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Villa Herencia Hotel?
    You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 25 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Villa Herencia Hotel?
    Yes. Nearby restaurants include Barrachina (3-min walk), Il Bacaro Venezia (4-min walk), and The Mezzanie (4-min walk).
  • Is there an onsite casino at Villa Herencia Hotel?
    No, this hotel doesn't have a casino, but Sheraton Casino (20-min drive) and Casino del Mar at La Concha Resort (22-min drive) are both nearby.
  • What is there to do at Villa Herencia Hotel and nearby?
    Villa Herencia Hotel has a picnic area and a garden.

Recent reviews

Superb 9.2 From 167 reviews

Exceptional 10.0
Excellent authentic Old Town hotel with style
Beautiful hotel. Very nice room and luxurious bed. Authentic feel with beautiful roof top open-air patio. Very convenient area in the heart of old town. The front desk attendant Miguel was very personable and knowledgeable. We would stay here again on future trips to Puerto Rico.
Brooke, us1 night trip
Very good 8.0
The very small hotel is beautiful, comfortable, and well located.
us1 night romance trip
Exceptional 10.0
The room we stayed in downstairs was amazing. It felt so comfortable, loved the bed decor and chandelier. It was very classy and affordable. My favorite place we stayed there. Has a nice roof top hang out and so close to everything. That’s where I’ll be staying from now on.
us4 night romance trip
Exceptional 10.0
Love this place. Perfect for romantic escape! Clean and confortable.
us1 night family trip
Exceptional 10.0
Great historic small hotel, would stay again.
Really lovely hotel, one of our favorites. Nice location very close to lots of shops and restaurants, but the street itself is mostly quiet. Very nice common areas in the converted historic home, hot tub seemed new and clean. Room was pretty small, but bed was perhaps the most comfortable hotel bed I've slept in. Staff was very nice.
Sara, us2 night trip
Exceptional 10.0
It’s a beautiful villa in a historical and visually aesthetic part of town. The weekends are full of cheerful visitors. The rest of the week is quiet with friendly locals. The views are wonderful. I would definitely go back.
Arlene, us4 night family trip
Fair 4.0
Overall I do not complain of the staff once I was there, but this place should not be considered a hotel. This is not a place where you walk into a lobby and get greeted by a receptionist, instead just find a lock on the door and nobody to answer the phone to help you get in. I ended up calling AARP travel center and they were able to connect someone. Once in there there was no hot water, no fridge or ice, and a very hard bed. The place is beautiful, but the management sucks.
Maggie, us2 night romance trip
Good 6.0
Beautiful room in a great location. Check in was a little challenging as the late check-in policy wasn't clear however this was on Expedia and not the hotel. When we arrived we were locked out for a bit while while someone tried to help us over the phone. Sadly, whoever we spoke with wasn't very helpful and kept getting really frustrated with us for not knowing our room's name (Expedia doesn't give you that info). We kept giving him our confirmation number and names but he still couldn't find us in the system to figure out which room we were in. The following day our key stopped working and we couldn't find anyone to help us get a new one. Thankfully our cell plan worked while here, but internet logins (that we found in the general area, there wasn't any info in our rooms) didn't work so might be problematic for travelers who are on an international plan and reliant on wifi. Those weird hiccups aside it was a really nice spot with lots of character in a charming neighborhood.
Britt, us2 night romance trip
Exceptional 10.0
The property was incredible when it comes to location and character! The room was beautifully decorated and clean. I loved the charm of the upstairs terrace and inner courtyard. Important note that there is no street parking allowed by non-residents, so you will need to park elsewhere and walk. We chose La Puntilla parking and it was convenient enough. Also important, there is no coffee on site, so you will need to find a nearby restaurant in the morning. Our only challenges were check in and communication with the management team. Upon arrival the door was locked and no one would answer the phone number on the door. We finally called their sister hotel and they provided a code to get inside. There were two envelopes available with a key to check ourselves in, but there was no name listed on either. Apparently we chose wrong as the first room already had people in it. So, we went back and got the second envelope/key and made it into our room. I also attempted to contact the hotel a few different times on Facebook Messenger, and while they did respond, the timing was very slow. This is all likely just a hiccup due to Covid, but they were slight annoyances that could have been avoided. I would very highly recommend this boutique hotel to anyone traveling to Old San Juan!! We would be thrilled to stay here again in the future!
Alyssa, us1 night romance trip
Good 6.0
no happy
Maria, us1 night trip

Villa Herencia Hotel