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Four Points by Sheraton Hotel & Serviced Apartments, Pune

Luxury hotel with 1 outdoor pools, connected to a shopping center, near Phoenix Market City

  • Free WiFi and free parking
From
Rs3,240

Property renovations and closures

  • During renovations, the hotel will make every effort to minimize noise and disturbance.

Image gallery

  • Four Points by Sheraton Hotel & Serviced Apartments, Pune
  • Four Points by Sheraton Hotel & Serviced Apartments, Pune
  • Pool
  • One bedroom Apartment 550 Sq. F.t - In-Room Dining
  • Four Points by Sheraton Hotel & Serviced Apartments, Pune
Four Points by Sheraton Hotel & Serviced Apartments, Pune. Image 1 of 85.
1 / 85Four Points by Sheraton Hotel & Serviced Apartments, Pune
5th Mile Stone, Nagar Road, Pune, 411014, Maharashtra, India
8.0.Very good.
  • it was a very good service and comfortable stay

    Nov 30, 2020

  • All good.

    Jan 22, 2020

See all 49 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to March 31 2022 (dates subject to change):
  • Swimming pool
  • The property will be renovating from January 6 2022 to February 28 2022 (completion date subject to change). The following areas are affected:
  • Dining venue
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 217 guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • 1 outdoor pool
    • Breakfast available
    • 24-hour fitness center

    For families

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Cookware, dishware, and utensils
    • Connecting/adjoining rooms available
    • Private bathroom

    What’s around

    • In Viman Nagar
    • Phoenix Market City - 6 min walk
    • Aga Khan Palace - 20 min walk
    • Business Bay - 37 min walk
    • World Trade Center - 2.8 mi / 4.5 km
    • Amanora Mall Town Centre - 5.2 mi / 8.3 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed
    • Deluxe Room, 1 Twin Bed
    • Executive Studio, 1 King Bed, Non Smoking
    • Apartment, 1 Bedroom
    • Apartment, 1 Bedroom
    • Apartment, 1 Bedroom
    • Executive Suite, 1 Bedroom
    • Executive Room, 1 King Bed, Non Smoking
    • Executive Room, 1 Twin Bed

    What’s around

    Landmarks

    • In Viman Nagar
    • Phoenix Market City - 6 min walk
    • Aga Khan Palace - 20 min walk
    • Business Bay - 37 min walk
    • World Trade Center - 2.8 mi / 4.5 km
    • Amanora Mall Town Centre - 5.2 mi / 8.3 km
    • Shaniwar Wada - 5.5 mi / 8.8 km
    • Shreemant Dagdusheth Halwai Ganpati - 5.6 mi / 9 km

    Getting around

    • Pune (PNQ-Lohegaon) - 5 min drive
    • Pune Junction Railway Station - 6 min drive
    • Akurdi Railway Station - 22 min drive
    • Airport shuttle (surcharge)
    • Train station pick-up (surcharge)
    map
    See on map
    5th Mile Stone, Nagar Road, Pune, 411014, Maharashtra, India

    At a glance

    Hotel size

    • This hotel has 217 rooms
    • This hotel is arranged over 9 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up

    Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite extended parking
    • Wheelchair-accessible parking and van parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Number of outdoor pools - 1
    • Pool umbrellas
    • 24-hour fitness facilities
    • Spa services on site
    • Spa treatment room(s)
    • Fitness classes on site
    • Golfing nearby
    • Fitness facilities
    • Steam room

    Working away

    • 24-hour business center
    • Business center
    • Number of meeting rooms - 1
    • Conference space
    • Conference space size (feet) - 12271
    • Conference space size (meters) - 1140
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2011
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Library
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Assistive listening devices in meeting rooms
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Closed captioned TV
    • Portable bathtub seat
    • Raised toilet seat
    • Lowered peephole/view port in door
    • Lowered locks/deadbolt
    • Low-height counters/sink
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Visual fire alarm
    • Lever door handles

    Languages Spoken

    • English
    • Hindi

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Pillowtop mattress

    Things to enjoy

    • Individually furnished

    Freshen up

    • Private bathroom
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • First-run movies
    • Premium TV channels
    • DVD player

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Cookware, dishware, and utensils
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • Christmas Eve (24 December) Gala Dinner per adult: INR 1500
    • Christmas Eve (24 December) Gala Dinner per child: INR 1500
    • New Year's Eve (31 December) Gala Dinner per adult: INR 3000
    • New Year's Eve (31 December) Gala Dinner per child: INR 3000

    Optional extras

    • Buffet breakfast is offered for an extra charge of INR 700 per person (approximately)
    • Airport shuttle service is offered for an extra charge of INR 600 per vehicle (one way)
    • Train station pick-up service is offered for an extra charge

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for INR 1000.0 per night

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Parties and events are allowed on site.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Four Points Sheraton Nagar
    • Four Points Sheraton Nagar Hotel Pune Road
    • Four Points Sheraton Pune Nagar Road
    • Four Points Sheraton Hotel Serviced Apartments Pune
    • Four Points Sheraton Hotel Serviced Apartments
    • Four Points Sheraton Serviced Pune
    • Four Points by Sheraton Hotel & Serviced Apartments, Pune Pune
    • Four Points by Sheraton Hotel & Serviced Apartments, Pune Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Four Points by Sheraton Hotel & Serviced Apartments, Pune does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there's an outdoor pool. The swimming pool will be unavailable from July 1 2021 to March 31 2022 (dates subject to change).
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there are 2 onsite restaurants. Nearby restaurants include Chili's (7-min walk), Starbucks (7-min walk), and Malaka Spice (8-min walk).
    • Yes, an airport shuttle is available. The charge is INR 600 per vehicle one way.
    • Onsite recreation at Four Points by Sheraton Hotel & Serviced Apartments, Pune includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and spa services.
    8.0.Very good.
    • 2.0.Poor

      Will avoid in future

      Jai, 3 night business trip, Oct 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Staff who go beyond their call of Duty

      Superb and very well trained staff who go beyond the call of duty and "mother" you. Special mention of one staff Neha Dhiman for this quality.

      Krishnaraj, 1 night business trip, Nov 15, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Worst hotel to stay specially senior citizens

      Room condition was worst ever my hotel experience, AC never worked in my room for my 2 nights stay. In very first few hours I had to make several calls to get my room livable, few examples - hot water kettle not working and they changed it twice to finally get it work, AC never worked despite multiple maintenance call. I maintenance guy was explaining hotel to be centralized AC so Guests cannot control the temperature. I had 2 rooms booked for 2 night, we order tea as room service.. In one room it came after more than an hour and in second room no one showed up ever. I am surprised to see the ratings on hotel.com and loosing my trust as I am frequent user of hotels.com. While check I made sure I convey my concerns to front desk and they took my number to call me back to get feedbacks and I am not surprised the call never came to me. I am really doubting 5 star category of this hotel.

      Abishant, 2 night family trip, Dec 13, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Hotels.com review is not correct reflection

      It was worst experience of life time, my parents are senior citizens and diabetic. I did booked this hotel expecting prompt service. The service was worst wrt to any 2 star category. Room service was pathetic and they never responded and if responded the order never came ot came very very late..

      Abishant, 2 night family trip, Dec 13, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Forgettable

      Vikram, 7 night trip with friends, Sep 25, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Average. Kept on asking for extension and nobody came back to book my extension. I moved on to lemon tree on the same road. Overall average but a lot of room for improvement. Thanks

      Iuliia, 3 night business trip, May 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Na.

      2 night romance trip, Feb 14, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      One of the best services in Hotel industry. I’ve enjoyed my stay here. Best standards when compared to the market

      1 night trip with friends, Dec 21, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent stay for the price, location is super for shopping at Pheonix Marketcity, great variety of food in and around.

      2 night family trip, Dec 16, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      There were no tissue papers. No utensils in the kitchen in a service appartment

      1 night romance trip, Sep 8, 2020

      Verified Expedia guest review

    See all 49 reviews