Avenida Cristóvão Colombo, 3192, Porto Alegre, RS, 90560002
What's nearby
Bourbon Shopping - 20 min walk
Moinhos de Vento Park - 3 min drive
Moinhos de Vento Hospital - 4 min drive
Consulate of the United States of America - 4 min drive
Iguatemi Shopping Porto Alegre - 6 min drive
Getting around
Salgado Filho Intl. Airport (POA) - 9 min drive
Canoas Air Force Base (QNS) - 25 min drive
Aeromóvel Station - 9 min drive
Restaurants
McDonald's - 4 min walk
Fogo - 8 min walk
Adulla Padaria e Confeitaria - 7 min walk
Daiko by Marques - 7 min walk
Restaurante Romana Becker - 6 min walk
About this property
Swan Porto Alegre
Enjoy your visit to Porto Alegre with a stay at Swan Porto Alegre. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a snack bar/deli and a garden.
Languages
English, Portuguese
At a glance
Hotel size
97 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (BRL 30 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Restaurant
Bar/lounge
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
4 meeting rooms
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
What to enjoy
Separate living room
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pet deposit: BRL 120.00 per night
Parking
Covered self parking costs BRL 30 per day
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Swan Hotel Porto Alegre Towers
Swan Towers Porto Alegre
Swan Tower Porto Alegre Hotel
Swan Tower Porto Alegre Brazil
Swan Tower Porto Alegre
Swan Porto Alegre Hotel
Swan Tower Porto Alegre
Swan Porto Alegre Porto Alegre
Swan Porto Alegre Hotel Porto Alegre
Frequently asked questions
Does Swan Porto Alegre offer free cancellation for a full refund?
Yes, Swan Porto Alegre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Swan Porto Alegre?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. A deposit of BRL 120.00 per night is required. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Swan Porto Alegre?
Yes. Self parking costs BRL 30 per day. Parking spots may be limited.
What are the check-in and check-out times at Swan Porto Alegre?
Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. Check-out time is noon.
What is there to do at Swan Porto Alegre and nearby?
Swan Porto Alegre has a fitness center and a garden.
Are there restaurants at or near Swan Porto Alegre?
Yes, there's an onsite restaurant.
What's the area around Swan Porto Alegre like?
Swan Porto Alegre is in Higienopolis, a short 9-minute drive from Salgado Filho Intl. Airport (POA) and 20 minutes' walk from Bourbon Shopping.
Swan Porto Alegre Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
16 August 2023
Friendly people, good restaurants, good breakfast better say excellent
gerson
gerson, 1-night family trip
Verified Expedia guest review
6/10 Good
6 March 2023
Place looks old and not clean
Daniel
Daniel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 October 2022
Paula
Paula, 1-night trip
Verified Expedia guest review
6/10 Good
13 September 2022
Room key service had failed
Colin
Colin, 1-night trip
Verified Expedia guest review
2/10 Poor
24 June 2022
Do not stay there if you are trying to check in with family and a American passport. The staff was not trained for it, me and my daughter try to check in with our passports and they ask for a birth certificate because in tge American passport it does not show who the parents are like the Brazilian documents (passport and ID) even thought we have the last name and she looks just like me. After management was involved (at this point was already a inconvenience) the receptionist checked us in, in a room with a queen bed, after we were already in the room the receptionist offer to move us to a 2 single bed room. I said ok, and it was the worst there were termites everywhere the nightstand and board on the wall look like it was covered in Sand. So after the awful check in experience (due to a lack of training) and the termites infestation I grab my teen daughter call a Uber at 1am and checked out. Do not recommend!!!
Vivian
Vivian, 1-night family trip
Verified Expedia guest review
8/10 Very good
10 April 2022
It is a suite hotel bedroom living room and small kitchen areawith microwave
Charles
Charles, 1-night romance trip
Verified Expedia guest review
8/10 Very good
15 February 2021
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 August 2019
An option not far from airport
I stayed at this hotel a couple times
Neighborhood : It is a great location and good coffee shops al at enjoyable walking distances. Looks like a safe area with a lot people walking on the streets, too. It is a short commute from the airport and other points on the city.
Services: people are attentive and friendly.
Conditions: The room spaces are appropriate. Some need updates and renovation.
They offers a breakfast buffet that includes on the fee. It includes season fruits, juices, a sort of breads, eggs, coffee and tea.
There is not offered transportation from the airport, however Uber will be covering both ways soon.
Internet: it works at the lobby, but is poor at the rooms, when accessible.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
3 July 2019
Nice stay, I recommend!
Nice stay!
Thiago
Thiago, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
27 June 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
21 March 2019
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
16 September 2016
Nice and clean
It qas a nice stay and good service only problem the air condition wasnt working in heat
Breakfast with not many options
Tomer
Verified Hotels.com guest review
4/10 Fair
11 April 2016
Very bad - no air coditioning
I just couldn't stay at the hotel. Air conditioning do not work at all. Very disappointed. I had to change the hotel at last minute.
Alex
Verified Expedia guest review
8/10 Very good
30 June 2014
Very good location
The hotel has very good location with many restaurant options near by.
Bruno
Verified Hotels.com guest review
10/10 Exceptional
2 December 2013
I liked it very much
It wasn't my first time there but I don't know why the receptionist couldn't find my file with Swan Tower but anyways my stay was very good .. I stayed 1 night only but it was good. Mateus was very helpful in teaching me how to connect to the hotel wifi.
Thank you Mateus!
Mr B
Verified Hotels.com guest review
8/10 Very good
4 December 2023
Quartos confortáveis
Hotel espaçoso e confortável, bem localizado. única coisa que deixou a desejar foi o atendimento, faltou prestatividade, mas no geral foi tudo bem
MARCO
MARCO, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2023
Carlos Alberto
Carlos Alberto, 5-night trip
Verified Hotels.com guest review
8/10 Very good
25 November 2023
Um dos elevadores está estragado há meses
JOSE LAURINDO
JOSE LAURINDO, 1-night trip
Verified Expedia guest review
6/10 Good
14 November 2023
Precisa de reforma.
Hotel ok. Precisa urgente de uma reforma nos quartos. Quartos com tamanho muito bom, porém uso de carpete ainda. Dá pra ver uma estrutura muito boa, porém sucateada. Café da manhã ok. Estacionamento paga diária de 30 reais.
Guilherme
Guilherme, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 November 2023
O hotel é bom e a localização é excelente. Para quem vai tirar o visto americano, é uma ótima escolha! Muito perto do consulado.
O hotel já foi muito bonito pelo visto, mas precisa de uma bela reforma.
As paredes dos corredores estão descascando. O banheiro precisa de uma bela reforma.
É bom, o custo benefício é bom, mas pode melhorar enquanto é tempo.
Heitor
Heitor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2023
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
24 October 2023
Decepcionante
Elevador estragado! Ninguém avisa! Acesso elevador de serviços em pessimas condições/garagem com vazamento de AGUA/café da manhã decepcionante/atendimento restaurante muito ruim e descordial/sem informação no quarto dos valores do frigobar/estou arrependida de ter visto fotos do hotel e pago um valor que não me proporcionou uma boa experiência! Viajo de dois em dois meses para Porto Alegre e desta vez errei na escolha!
eliane
eliane, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2023
Richer
Richer, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
7 October 2023
Satisfatória
O local é agradável ...acomodações amplas ...mas talvez precise de uma reforma para modernização ...além de pintura....detalhes...caso volte a POA... repetirei a escolha.