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Hyatt Place San Juan/City Center

Bayfront hotel with 2 bars/lounges, near Puerto Rico Convention Center

From
Rs11,468

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  • Exterior
  • Exterior
  • Pool
  • Living Room
  • Exterior
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8.8.Fabulous.
  • This isn't luxury but you're not making any sacrifices by staying here either. This…

    Feb 24, 2020

  • Perfect place to stay with family. Excellent service.

    Mar 26, 2021

See all 688 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Dining options
Walkable
  • Free WiFi
  • Parking available
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 149 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Self parking
  • 24-hour business center

For families

  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Number of living rooms
  • Separate sitting area

What’s around

  • In Isla Grande
  • Puerto Rico Convention Center - 7 min walk
  • Pan American Pier - 14 min walk
  • Condado Beach - 15 min walk
  • Escambron Beach - 23 min walk
  • Casino del Mar at La Concha Resort - 27 min walk
The following facilities or services will be unavailable from May 21 2020 to March 1 2021 (dates subject to change):
  • Swimming pool

Enter dates for 2 guests

  • Room, 1 King Bed with Sofa bed
  • Room (2 Queen Beds with Sofa Bed)
  • Room, 1 King Bed with Sofa bed, View
  • Room, View (2 Queen Beds with Sofa Bed)
  • Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Location

  • In Isla Grande
  • Puerto Rico Convention Center - 7 min walk
  • Pan American Pier - 14 min walk

What’s around

Landmarks

  • In Isla Grande
  • Puerto Rico Convention Center - 7 min walk
  • Pan American Pier - 14 min walk
  • Condado Beach - 15 min walk
  • Escambron Beach - 23 min walk
  • Casino del Mar at La Concha Resort - 27 min walk
  • Sheraton Casino - 5 min walk
  • Paseo Caribe - 12 min walk
  • Conservatory of Music of Puerto Rico - 15 min walk
  • Luis Muñoz Rivera Park - 18 min walk
  • Sixto Escobar Stadium - 18 min walk

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

At a glance

Hotel size

  • This hotel has 149 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Uncovered onsite self parking (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 3025
  • Conference space size (meters) - 281
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Gallery Kitchen - This restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hyatt Place San Juan/City Center Hotel
  • Hyatt Place San Juan/City Center
  • Hyatt Place Juan/City
  • Hyatt Juan City Center Juan
  • Hyatt Place San Juan/City Center Hotel
  • Hyatt Place San Juan/City Center San Juan
  • Hyatt Place San Juan/City Center Hotel San Juan

Optional extras

Uncovered self parking costs USD 15.00 per day with in/out privileges

Pets are allowed for an extra charge of USD 75 per pet, per night

Service animals exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests must contact this property in advance to reserve onsite parking. Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 75.00 per stay

  • Resort fee: 18.314 percent of room rate

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Fitness center access

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Place San Juan/City Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 15.00 per day.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per night, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.
  • You can check in from 4:00 PM - 5:00 AM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Gallery Kitchen. Nearby restaurants include Macchiato Coffe Shop (5-min walk), Melanzana (8-min walk), and Pizza e Birra (8-min walk).
  • No, this hotel doesn't have a casino, but Sheraton Casino (5-min walk) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like 2 bars and a garden.
8.8.Fabulous.
  • 2.0.Poor

    Employees have no courtesies ruff im very disappointed my wife cleaning the room at all times im get charge for that

    danny, 4 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent.

    Excellent choice.

    Aida, 1 night trip, Feb 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The pool was wonderful! Juan the bartender was very pleasant and by far made the best piña colada and the Cuban sandwich was delicious. Room was gorgeous, thanks Jonathan! Checkout was easy thanks to shardelys (she was a trainee). Great start to the year that’s forsure. Casita Miramar is a staple restaurant for me moving forward, it’s about a 10 min walk, or 4 min scooter ride over (the hotel usually has plenty waiting in the front). There’s an express minimart about 12 minutes away and the restaurant diagonal from it was delicious (it’s new) and everything from start to finish was excellent. For a great cocktail eter rooftop was nice but wouldn’t recommend eating there. The convention center is about 5 min walk and has a cute I heart PR Installation that changes color at night. 12 minutes to the airport. Overall wonderful stay and experience.

    Gigi, 3 night romance trip, Dec 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The pool area was amazing and the room and the lobby too

    2 night family trip, Dec 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Me encanto la organización y el servicio. Hubiese prefererido que el parking fuese gratis.

    Lili, 2 night family trip, Dec 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent.

    Very good..

    Hector, 1 night trip, Nov 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel, good staff, great service and delicious food

    1 night family trip, Nov 8, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Like the room, very comfortable. Breakfast was great. The pool is excellent for kids.

    I.C., 2 night family trip, Nov 6, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    Okay hotel

    To be a new hotel I ended up having problems with my room. The first room bathroom door couldn't look the door keep open it by itself, front desk very professional gave me another room. Second room bathroom door was getting stuck everytime I was close. Hotel by needs to maintain rooms better

    Gerardo, 2 night family trip, Nov 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location plus!

    Perfect location!

    Edgardo, 2 night family trip, Oct 29, 2020

    Verified Hotels.com guest review

See all 688 reviews