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Hyatt Place San Juan

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Primary image
Pool
Outdoor pool
View from room
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hyatt Place San Juan

Hyatt Place San Juan

3.5 star property
Bayfront hotel with 2 bars/lounges, near Distrito T-Mobile

8.8/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Avenida Fernandez Juncos 580, San Juan, 00907
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Fitness center
  • Self parking
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Santurce
  • Puerto Rico Convention Center - 7 min walk
  • Condado Beach - 15 min walk
  • Casino del Mar at La Concha Resort - 27 min walk
  • Pan American Pier - 2 min drive
  • Port of San Juan - 4 min drive
  • Jose Miguel Agrelot Coliseum - 6 min drive
  • Carolina Beach - 6 min drive
  • Fort Buchanan - 9 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive
Map

About this property

Hyatt Place San Juan

3.5-star hotel in the heart of Santurce
Condado Beach is located near Hyatt Place San Juan, which provides free to-go breakfast, a grocery/convenience store, and a terrace. Be sure to enjoy a meal at Gallery Kitchen, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • Self parking (surcharge), multilingual staff, and a computer station
  • A 24-hour front desk, wedding services, and a front desk safe
  • Express check-in, luggage storage, and an elevator
  • Guest reviews give good marks for the family-friendly amenities, breakfast, and helpful staff
Room features
All guestrooms at Hyatt Place San Juan have perks such as premium bedding and air conditioning, as well as amenities like free WiFi and separate sitting areas. Guests reviews give good marks for the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch LCD TVs with premium channels
  • Separate sitting areas, refrigerators, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 149 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 5:00 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Uncovered onsite self parking (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:30 AM–9:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Beach nearby
  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference space (3025 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Gallery Kitchen - This restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: 18.314 percent of room rate
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • In-room bottled water

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 75 per pet, per night

Parking

  • Uncovered self parking costs USD 15.00 per day with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 2 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

Also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Frequently asked questions

Does Hyatt Place San Juan offer free cancellation for a full refund?
Yes, Hyatt Place San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Place San Juan?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at Hyatt Place San Juan on 16 October 2022 start from ₹12,831, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Place San Juan?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hyatt Place San Juan?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per night, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place San Juan?
Yes. Self parking costs USD 15.00 per day.
What are the check-in and check-out times at Hyatt Place San Juan?
You can check in from 4:00 PM - 5:00 AM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Hyatt Place San Juan?
No, this hotel doesn't have a casino, but Sheraton Casino (5-min walk) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.
What is there to do at Hyatt Place San Juan and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like 2 bars, a fitness center, and a garden.
Are there restaurants at or near Hyatt Place San Juan?
Yes, there's an onsite restaurant, Gallery Kitchen. Nearby restaurants include Macchiato Coffe Shop (5-min walk), Eter Rooftop & Lounge (6-min walk), and Casita Miramar (7-min walk).
What's the area around Hyatt Place San Juan like?
Hyatt Place San Juan is a short 15-minute walk from Condado Beach and 7 minutes' walk from Puerto Rico Convention Center. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Write a review

10/10 Exceptional

Cynhia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nice hotel
jorge, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great place!
We found the rooms ok but humidity was significant it was corrected with the AC very cold
Bernardino, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great spot around a touristy area.
Alisha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful staff and great breakfast. Clean rooms but a bit run down
Margareta, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Danelys, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

The property was clean and close to everything. Hotel was beautiful and modern . Breakfast was great. However , I am really disappointed at the fact the three nights I stood there they had a prom every night . We had a room that was on the 1st floor around the corner the music was so loud and all you heard was doors slamming. We had our two kids 9 and 10 months with us and it was hard for them to go to Sleep with the loud music. I really am upset about this and don’t understand why they would put our room there if they knew there was a party every night . I complained and they said there was no other rooms available. I would really like a portion of my trip refunded for this inconvenience. I really did not get rest. I will be calling Expedia to see how we van resolve this .
Damaris, 3-night family trip
Verified Expedia guest review

4/10 Fair

The toilet was clogged and they can't fixed until the next day. That's inhuman and bad customer service.
Ruth, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good: One of the best hotels I've stayed in, breakfast included. Very well located. Bad: The parking lot is small, but they offer you parking alternatives.
Joyson, 1-night family trip
Verified Expedia guest review