Phoenix Pyeongchang Resort

Photo gallery for Phoenix Pyeongchang Resort

Primary image
Outdoor pool
Outdoor pool
Water park
Bed sheets

Overview of Phoenix Pyeongchang Resort

Phoenix Pyeongchang Resort

3.5 star property
3.5-star ski hotel with water park, near Phoenix Park Ski Resort

7.8/10 Good

954 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
174, Taegi-ro, Bongpyeong, Pyeongchang, Gangwon
Main amenities
  • Golf course
  • 8 restaurants and bar/lounge
  • Water park
  • Breakfast available
  • Skiing lessons
  • 2 coffee shops/cafes
  • Children's club
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/game room
  • Front desk safe
For families
  • Children stay free
  • Children's club (surcharge)
  • Refrigerator
  • Living room
  • Garden
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Woljeongsa Temple - 34 min drive
  • Alpensia Ski Resort - 35 min drive
  • Yongpyong Ski Resort - 41 min drive

Getting around

  • Wonju (WJU) - 43 min drive
  • Gangneung (KAG) - 63 min drive
  • PyeongChang Station - 13 min drive

About this property

Phoenix Pyeongchang Resort

3.5-star family-friendly hotel
Consider a stay at Phoenix Pyeongchang Resort and take advantage of 9 holes of golf, water-park access, and a bowling alley. Adventurous travelers may like the snowboarding, hiking/biking, and sledding at this hotel. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature barbecue and brunch. In addition to a grocery/convenience store and 2 coffee shops/cafes, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and barbecue grills
  • Snow sports gear, smoke-free premises, and a reception hall
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All 750 rooms include comforts such as air conditioning. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Showers and hair dryers
  • Flat-screen TVs with cable channels

Languages

English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of CESCO (S. Korea)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 750 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
  • This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Children's club*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 55 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • 8 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Barbecue grills
  • Shared microwave
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's club (surcharge)
  • Water park access (surcharge)
  • Bowling alley
  • Grocery/convenience store

What to do

  • Bowling alley
  • Hiking/biking trails
  • Sledding
  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Snow sports gear

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • 9 holes of golf
  • Water park access (surcharge)
  • Arcade/game room

Accessibility

  • Elevator

Languages

  • English
  • Korean

Ski

  • Downhill skiing
  • Snowboarding
  • Ski lessons

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Shower only
  • Hair dryer
  • Towels

Food and drink

  • Refrigerator

Special features

Dining

ONDO - This restaurant serves breakfast, brunch, and dinner.
ABETO - This lobby lounge serves brunch and light fare. Open daily.
Bakery Cafe - Onsite café. Open daily.
Forest Camping - This theme restaurant specializes in barbecue. Open daily.
Forest Pet Camping - This theme restaurant specializes in barbecue. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KRW 28000 for adults and KRW 15000 for children (approximately)
  • Hosted evening meal costs KRW 75000

Children & extra beds

  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of KRW 100000 per accommodation, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of CESCO (S. Korea).

Policies

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The photos are representative of rooms offered and may differ from the actual room received.

Also known as

Phoenix Park Resort Condominium Pyeongchang
Phoenix Park Resort Condominium Bongpyeong
Phoenix Park Resort Condominium
Phoenix Park Condominium Bongpyeong
Phoenix Park Condominium
Phoenix Park Condominium Pyeongchang
Phoenix Pyeongchang Condominium Hotel
Phoenix Pyeongchang Condominium
Phoenix Pyeongchang Resort Hotel
Phoenix Pyeongchang Resort Pyeongchang
Phoenix Pyeongchang Resort Hotel Pyeongchang

Frequently asked questions

Overall score and ratings

7.8

Good

7.5/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

GIDONG, 1-night trip
Verified Hotels.com guest review

2/10 Poor

bongwoo, 2-night trip
Verified Hotels.com guest review

4/10 Fair

HYOEUN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jongmin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tae Hee, 2-night trip
Verified Hotels.com guest review

8/10 Very good

SEUNGYOUN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Seong Keun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Koo Han, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hyunna, 1-night trip
Verified Hotels.com guest review

6/10 Good

Yong Joo, 3-night trip
Verified Hotels.com guest review