2/10 Poor
18 December 2024
Terrible. Check in staff rude.
Checkout at 11am, calked room at 10:35am to "let us know to check out by 11:00am", proceed to cone knock on door twice before 11am to let us know check out was at 11:00am. Room clock was 7 mins ahead from all of our cell phones. They also were knocking on guests door from across hallway. Very rude. Have never had any hotel do this before. I do have photos, unable to upload here. Feel free to ask for them.
Breakfast bagels were old and hard as a rock, milk out, cereal machines jammed.
Concession store cash only, unable to charge to my room.
Overall a terrible experience
Verified traveller
1-night family trip
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