No.198 South Hushu Road, Gongshu District, Hangzhou, Zhejiang, 310005
What's nearby
Wulin Square - 3 min drive - 2.4 km
Hangzhou Tower Shopping Mall - 3 min drive - 2.6 km
Broken Bridge - 3 min drive - 3.2 km
West Lake - 3 min drive - 3.3 km
Zhejiang University Yuquan Campus - 4 min drive - 4.2 km
Getting around
Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive
East Railway Station (East Square) Station - 15 min drive
East Railway Station - 17 min drive
Hangzhou Station - 18 min drive
Shentangqiao Station - 9 min walk
Chaowang Road Station - 17 min walk
Wulinmen Station - 18 min walk
Airport shuttle (surcharge)
Free theme park shuttle
Restaurants
半亩地 - 3 min walk
川味观 - 2 min walk
杭州天鸿饭店 - 3 min walk
金田中日式烧烤店 - 3 min walk
金碧擦鞋 - 5 min walk
About this property
The East Hotel Hangzhou
The East Hotel Hangzhou puts you just a 5-minute drive from West Lake. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a theme park shuttle, a terrace, and a garden. The property is just a short walk to public transportation: Shentangqiao Station is 9 minutes away.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
122 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Free on-site extended parking
Free on-site motorhome/coach/lorry parking
Height restrictions apply for on-site parking
Transfers
Airport shuttle (available 24 hours)*
Off-site
Free theme park shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Barbecue grills
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free theme park shuttle
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Garden
Terrace
Library
24-hour fitness center
Swimming pool
Art Deco architecture
Accessibility
Elevator
Assistive listening devices available
Wheelchair-accessible path to elevator
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
40-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Tempur-Pedic mattress
Bed sheets provided
Freshen up
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CNY 124 per person
Airport shuttle service is offered for an extra charge of CNY 330 per vehicle (one way)
Renovations and closures
The property is closed between April 24 and April 29.
Children & extra beds
Rollaway beds are available for CNY 268.0 per day
Parking
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
East Hotel Hangzhou
Hangzhou East Hotel
East Hangzhou
The East Hotel Hangzhou Hotel
The East Hotel Hangzhou Hangzhou
The East Hotel Hangzhou Hotel Hangzhou
Frequently asked questions
Is The East Hotel Hangzhou currently open?
The property is closed between April 24 and April 29.
Does The East Hotel Hangzhou offer free cancellation for a full refund?
Yes, The East Hotel Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The East Hotel Hangzhou?
Yes, there's a pool.
Are pets allowed at The East Hotel Hangzhou?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The East Hotel Hangzhou?
Yes, there's free self, valet, and extended parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by The East Hotel Hangzhou?
Yes, an airport shuttle is available. The charge is CNY 330 per vehicle one way.
What are the check-in and check-out times at The East Hotel Hangzhou?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The East Hotel Hangzhou and nearby?
The East Hotel Hangzhou has a 24-hour fitness center and a garden.
Are there restaurants at or near The East Hotel Hangzhou?
Yes, The East Cafe offers garden views.
What's the area around The East Hotel Hangzhou like?
The East Hotel Hangzhou is located on the Strip in Gongshu, a short 9-minute walk from Shentangqiao Station and 19 minutes' walk from Westlake Culture Plaza.
The East Hotel Hangzhou Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
Reviews
10/10 Exceptional
22 November 2019
J S
J S, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 June 2019
Excellent service and everything
The hotel staff were nice, efficient and accommodating, and helped to make my stay really easy and wonderful. The room is spacious, the bathroom is huge. Everything was so clean, and they also provided good quality bathroom amenities. It was really a great experience. Thanks - esp to Jason, Ada and Chris at the front desk.
YUENYI BARBAR
YUENYI BARBAR, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2019
A thoughtful and comfortable boutique hotel
It is a thoughtful hotel paying attention to details. The room is spacious, comfortable and clean though the floor is a bit worn down. I like the lighting buttons which are located at both sides of the bed for easy access. However, the lighting at the entrance where the airconditioner is located is not enough. It will be better if a luggage rack is provided. Mimi bar is also free. The staff are polite and helpful. The location is convenient with local eateries and subway station nearby.
Verified traveller
3-night romance trip
Verified Hotels.com guest review
8/10 Very good
27 April 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
26 April 2019
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 April 2019
Very nicely designed hotel, staff is helpful and speaks well english
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 April 2019
RINDA
RINDA, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 March 2019
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
5 February 2019
Breakfast used to be really good but is now pretty por
J S
J S, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2018
Nice , helpful staff . Felt star warmth , like a home
Elaine
Elaine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 November 2018
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
3 November 2018
Verified traveller
1-night trip
Verified Orbitz guest review
8/10 Very good
23 October 2018
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2018
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 October 2018
Exceptional stay
We had only one night there and spend omat of time outside, but we were very happy about everything in Hotel. Maybe the breakfast buffet could have some more options but we didnt left with empty stomachs, so no problems in there.
Especially the bathrobes very super comfortable! :)
Markus
Markus, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
4 October 2018
Nice stay
It is nice and cosy
Yu
Yu, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2018
Great service, cleanliness, good food
I enjoyed my stay at east hotel. Room was spacious and, comfortable, and clean. Hotel breakfast was great. I am very impressed with the service standard of the staff.
Would specially commend "Emily" at the front desk, who helped me with setting up my digital payment methods and gave me great advice and tips about Hangzhou.
I will definitely come back to this hotel the next time i am in Hangzhou.
shieh
shieh, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2018
The East Hotel, Hangzhou
East Hotel is nice, modern, boutique style hotel. Friendly and helpful staff and the room was clean quiet and comfortable.
Graeme
Graeme, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2018
We had great experience with the hotel, especially Catherine from the front desk is extremely helpful and professional .
Anne
Anne, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2018
Wonderful stay at The East Hotel Hangzhou
We had a wonderful stay at the East Hotel recently (Aug 6-8 and Aug 10-12)and was most impressed with the professionalism and the warm service from all the staff at the front desk - there were too many of them to name during our stay, but Jason, Lucy, Ada, Ken, Joanna and Leo in particular saw to our every needs from train bookings, concert tickets, directions to places of interest. The staff were well trained and took pride in providing excellent service. The hotel breakfast was delicious with a good choice of main and buffet selection, the room was comfortable and clean with only one minor detail which we would like to suggest for improvement - the lighting was a little dim particularly at the dressing and bath room mirror area. We will highly recommend this hotel to both business and family travellers.
Esther
Esther, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 July 2018
really nice hotel
the hotel is new and clean. only negative thing is the water temperature is not stable. what's more, you got free mini bar!
MP
MP, 4-night trip
Verified Expedia guest review
10/10 Exceptional
3 June 2018
MS LI T
MS LI T, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2018
Delightful boutique hotel. Large, well-equipped rooms and charming and friendly service. A real home from home.
J S
J S, 5-night family trip
Verified Hotels.com guest review
6/10 Good
20 May 2018
a little bit disappointed stay
The first night hotel is out of power in the 2:00 am( the hotel said it is route check repair), and it was so hot, I was being waked up, the bad thing is that the hotel do not give you a warning before this happen.