2/10 Poor
18 June 2023
Staff where not supporting and not aware of traveler, did not got same room which was mention at Expedia, refrigerator not working, no explanation about club level benefits or property feature which are available for guest, earlier I booked for 7 night, despite I was staying longer period no real support from staff
Flight landed in 6 am , check was at noon they told me no room available for early check in but if I say one night earlier that room was ready that same second, felt that they don’t know how to handle frequent flyer or international staff
Haresh
Haresh, 6-night trip
Verified Expedia guest review