Urban Residences

Photo gallery for Urban Residences

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Balcony
Balcony
View from room
38-inch LCD TV with cable channels

Overview of Urban Residences

VIP Access

Urban Residences

4.0 star property
4-star aparthotel connected to the convention center, within easy reach of Holland Casino Rotterdam

9.1/10 Superb

775 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Kitchen
  • Non-smoking
  • Refrigerator
  • Lounge area
Map
Hennekijnstraat 104, Rotterdam, 3012 EB
Main amenities
  • 78 smoke-free apartments
  • Self parking
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Bike rental
For families
  • Cribs/infant beds (surcharge)
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • In Centrum
  • Holland Casino Rotterdam - 8 min walk
  • Erasmus Bridge - 16 min walk
  • Erasmus MC - 18 min walk
  • Euromast - 28 min walk
  • Witte de Withstraat - 7 min drive
  • Groothandelsgebouw - 2 min drive
  • Lijnbaan - 3 min drive
  • Boijmans Van Beuningen Museum - 7 min drive
  • Maritime Museum - 9 min drive
  • Luxor Theater - 7 min drive

Getting around

  • Rotterdam (RTM-Rotterdam The Hague) - 17 min drive
  • Amsterdam Airport Schiphol (AMS) - 48 min drive
  • Rotterdam (QRH-Rotterdam Central Station) - 11 min walk
  • Rotterdam Blaak Station - 12 min walk
  • Rotterdam Central Station - 13 min walk

About this property

Urban Residences

When you stay at Urban Residences, you'll be within a 10-minute drive of Erasmus Bridge and Erasmus MC. Apartments at this upscale property feature conveniences like kitchens, along with LCD TVs and espresso makers. The comfortable beds and helpful staff get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM - 9:00 PM
  • Express check-in/out
  • Minimum check-in age - 25
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 9:00 PM
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Each guest, including children, must present valid government-issued ID at check-in.
  • This property accepts families and couples only for apartment bookings.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Pets

  • No pets or service animals allowed

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (EUR 27.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Family friendly

  • Cribs (infant beds): EUR 15.0 per night

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Designer toiletries
  • Towels provided
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 38-inch LCD TV with cable service

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Front desk (limited hours)

Location highlights

  • Connected to the convention center
  • Connected to a shopping center
  • Near the airport
  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city center

Things to do

  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • Smoke detector

General

  • 78 rooms
  • 19 floors
  • 1 building
  • Built in 2012

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: EUR 500 per accommodation, per stay
  • Breakage deposit: EUR 300.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A 5.96 percent city/local tax will be charged

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for EUR 15.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 27.50 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Social distancing measures are in place.

Contactless check-out is available.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards.

Guests may request two single beds instead of one double bed. Additional fees apply.
If unable to provide a valid credit card at check-in, the general deposit is required in cash for penthouse bookings. A cash deposit of EUR 150 applies for studio bookings, and EUR 300 applies for apartment bookings.

Also known as

Urban Residences
Urban Residences Apartment
Urban Residences Apartment Rotterdam
Urban Residences Rotterdam
Urban Residences Rotterdam
Urban Residences Aparthotel
Urban Residences Aparthotel Rotterdam

Frequently asked questions

Overall score and ratings

9.1

Superb

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

4/10 Fair

Not the cleanest
The apartment itself is very spacious and well equipped however the cleanliness was not very good. Hairs, dirt and general “tiredness” was apparent throughout the property.
Tom, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Tolerance
Would not change booking even though it meant 3 covid tests for a two night stay
Stephen, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Broken laundry facilities. :(
Vlad, 11-night business trip
Verified Expedia guest review

4/10 Fair

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The apartments are super
Piotr, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Conor, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

Great location close to transport and local attractions. Easy walk to the Erasmus bridge with fantastic views of the waterfront.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great. Centrally located and easy to get to everything. Friendly staff.
2-night family trip
Verified Expedia guest review