I have stayed at many different places when we travel: and none as bad as this one. From the elevator sounding like it was going to die every time it stopped at our floor, to the breakfast being just terrible.
When we first arrived I was not informed that due to the hotel being an extended stay hotel they only do house keeping twice a week. And, so the two nights I was there we did not get any fresh towels or clean trash cans or toilet paper.
My family includes 5 of us, normally 6. So imagine my shock when we came back to the room after spending the day out and about to find our room still the same no freshly made beds or trash taken out or clean towels.
And, breakfast didn’t even have the basics. It was BRAN cereal and hard boiled eggs and coffee that was all that was there when we came down. And, we checked a few different times. Basic breakfast would have been better than nothing when I had to pay $200 a night, due to sturgis being in town.
When I brought it up to the manager on duty when I was checking out, she literally told me there was nothing she could do, because it was an extended hotel, and house keeping only goes through twice a week, and we have to request services. I let her know I was unaware of this at check in.
No compensation or a kind of help was offered what so ever.
I would not recommend this hotel to anyone. Unless absolutely needed or desperate.