Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak)

Photo gallery for Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak)

Primary image
Beach nearby, beach towels, beach yoga, beach volleyball
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak)

Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak)

4.0 star property
Beach resort in Takua Pa with free water park and spa

7.9/10 Good

41 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is Rs 47
Price available on 29/05/2022
Map
9/17 Petchkasem Rd., Moo 1 Kuk Kak, Takua Pa, Phang Nga, 82190
Main amenities
  • 306 guestrooms
  • Daily housekeeping
  • Near the beach
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free shopping center shuttle
  • Outdoor tennis court
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Refrigerator
  • Private bathroom
  • Living room
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

About this property

Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak)

At Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak), you can hit the beach to practice yoga or play volleyball, plus kayaking is nearby. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. The Mangrove, one of 6 restaurants, serves international cuisine and is open for breakfast and dinner. 2 bars/lounges and a free kid's club are other highlights at this upscale resort, and rooms offer balconies and living rooms. Fellow travelers like the pool and comfortable beds.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 306 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle within 10 kilometers
  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 6 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Free water park access
  • Children's pool
  • Free local shuttle
  • Playground
  • Children's menu
  • Children's games

What to do

  • Beach yoga
  • Beach volleyball
  • Beach access
  • Golfing nearby
  • Mountain biking nearby
  • Kayaking nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 14 buildings/towers
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator

Languages spoken

  • English
  • Thai

Room amenities

Be entertained

  • 24-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Mind Spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

The Mangrove - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Talay Thai - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Green and Grilled - This beach restaurant serves breakfast, lunch, and dinner. Open daily.
Thea’s Coffee Shop - This coffee shop serves light fare only. Open daily.
The Restuarant - This restaurant specializes in international cuisine and serves breakfast only. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: THB 5000.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 600 for adults and THB 300 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 1800 per vehicle (one-way, Maximum occupancy 2)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Khaolak Beach Resort
Mai Beach Resort
Mai Khaolak Beach
Mai Khaolak Beach Resort
Mai Resort
Mai Khao Lak Beach Resort Takua Pa
Mai Khao Lak Beach Takua Pa
Mai Khao Lak Beach Resort
Mai Khao Lak Beach
Mai Khao Lak Beach Resort Spa
Mai Khaolak Beach Resort Spa

Frequently asked questions

Overall score and ratings

7.9

Good

7.7/10

Cleanliness

8.0/10

Staff & service

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Great family destination
We had a great stay with our family of 5 and enjoyed the beach and the large pool landscape. The hotel is beautiful, well maintained and the staff very friendly and committed. The food in the hotel restaurants could be improved but we saw that the staff is currently in training to expect improvement soon.
Sabine, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Avoid
Our experience was poor. The resort advertises about being family friendly but the rooms are all single bedroom and tiny! Staff were rude and unhelpful, and the majority of the resort was not open as it was low season. The pools look good but in reality are average. They are extremely shallow (no deeper than 1.3M) and are heavily chlorinated. The food they served was disgusting, so we ate elsewhere. I would recommend booking somewhere else!
Loretta, 9-night family trip
Verified Hotels.com guest review

2/10 Poor

5-night trip
Verified Expedia guest review

8/10 Very good

Lovely stay at Mai Khaolak, staff friendly and helpful. Rooms of good sizes, plenty of pools and great surroundings. Definately will be going back.
Cat, 8-night trip
Verified Wotif guest review

10/10 Exceptional

Staff great. Food good. Nice hotel for family No complaints
L W K, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pool access deluxe room
Hotel staff are very friendly and helpful. One of the best hotel in Kai Lak.
Gary, 3-night trip
Verified Expedia guest review

6/10 Good

Good place for kids but not for discerning adults
The rooms were spacious with two separate rooms where the lounge could be made up into another double bed to accommodate parents and children in separate rooms and the pools were extensive with lots of separate areas with lounges. The children’s pool area had an excellent water slide area although there were a few injuries while we were there. The breakfast was ample and I loved the fact there was a selection of freshly squeezed juices, including my favourite, carrot juice. However, the resort was badly let down with its cleanliness. Dirty plates were left outside rooms for days, attracting wildlife and ants and often rooms weren’t cleaned until late afternoon and even 9pm one night, when the children were in bed. The cleaning was very superficial with a quick wipe over of surfaces. Toiletries were often not replaced and had to be asked for. Having read other bad reviews about the hotel, it did appear as though the hotel was trying to look as though they were doing something about it as towards the end of our stay they had staff taking photos of each other performing customer service. This was particularly evident in the breakfast area where someone was being photographed on one occasion going around talking to guests. Of course this only happened when the photographer was in tow.
Jenny, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible. Don't book here!!
Hotel under renovattion. Mostly closed down. Like ghost town with disappointed guests and disinterested staff. was offered a refund for our eaarly departure ut have not heard back since, even after several emails. Never again. Isolated location with nothing to do. Lot of stray dogs for the kids to play with.
Heidi, 7-night trip
Verified Lastminute guest review

10/10 Exceptional

Wonderful restful holiday, lovedthe pool and beach, Will come back again
14-night trip
Verified Expedia guest review

6/10 Good

Discrimination against Asian guests by some staff
At breakfast one morning, I asked for two fried eggs at the omelette corner. A couple of minutes later, I returned to get the eggs, which were just about ready. At that moment, a European guest came and asked for the same. The female staff making the eggs put the done eggs on a plate and was about to give it to the European guest first right in front of me. Only when I said ‘that’s mine’ did she withdraw the plate from the European guest and give it to me. After breakfast, we found water gushing out from the toilet bowl in our room. After fifteen minutes and two calls without any help coming, I went to the front desk personally. The staff were all engaged with various guests, so I queued up. A European lady then came and stood beside me. Then, a staff came out from the office behind. He came across to us and asked the European lady how he could help, totally ignoring me. I said to him ‘Excuse me’ twice, but he pretended not to hear me. Only when I said ‘Can you hear me?’ did he turn to me. I told him I was queuing up before the European lady came, and demanded to know why she was served first. A female staff noticed what was happening, came over and indicated to the male staff to leave. She then resolved the toilet problem for me. The next morning at the omelette corner, the same lady, obviously recognizing me, vengefully went ahead to serve a European guest who came later than me first. I've told the head manager and restaurant service manager about these incidents.
Wing Kam Raymond, 3-night romance trip
Verified Hotels.com guest review