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Hotel Castell

3.0 star property
Suburban hotel in Kennedy with restaurant and conference center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castell

1 bedroom, minibar, in-room safe, iron/ironing board
Front of property
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
1 bedroom, minibar, in-room safe, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Free breakfast
    Free breakfast
  • Free parking
    Free parking
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
Feel at home
  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Romantic Room, Park View

1 bedroom, minibar, in-room safe, iron/ironing board

Romantic Room, Park View

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
  • 15 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Bedroom

View from room

Basic Single Room, 1 Bedroom

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, iron/ironing board

Triple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Bedroom

1 bedroom, minibar, in-room safe, iron/ironing board

Standard Double Room, 1 Bedroom

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

1 bedroom, minibar, in-room safe, iron/ironing board

Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
  • 20.0 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas

What's nearby

  • San Marino Mall - 14 min walk - 1.2 km
  • Mall del Sol Shopping Center - 14 min walk - 1.2 km
  • Guayaquil Convention Center - 18 min walk - 1.6 km
  • Malecon 2000 - 7 min drive - 4.8 km
  • U.S. Consulate General - 12 min drive - 9.0 km

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 5 min drive
  • Duran Train Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Café Bombon’s - ‬6 min walk
  • ‪Central 593 - ‬5 min walk
  • ‪Dolce Vita Gourmet - ‬5 min walk
  • ‪Villa Café - ‬2 min walk
  • ‪La Casa Di Carlo - ‬8 min walk

About this property

Hotel Castell

Hotel Castell is just 1.8 mi (2.9 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out Restaurante Dona Moon, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, this hotel is within a short drive of U.S. Consulate General.

Languages

English, Spanish

At a glance

Hotel size

  • 48 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (646 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Dona Moon - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 11 per vehicle
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil

Frequently asked questions

Does Hotel Castell offer free cancellation for a full refund?
Yes, Hotel Castell does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Castell?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Castell?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Castell?
Yes, an airport shuttle is available. The charge is USD 11 per vehicle.
What are the check-in and check-out times at Hotel Castell?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Are there restaurants at or near Hotel Castell?
Yes, Restaurante Dona Moon offers international cuisine.
What's the area around Hotel Castell like?
Hotel Castell is in Kennedy, a short 5-minute drive from Jose Joaquin de Olmedo Intl. Airport (GYE) and 6 minutes' walk from World Trade Center.

Hotel Castell Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Good location. Close to airport
Juping, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Katharine, 4-night trip
Verified Expedia guest review

4/10 Fair

Robin, 1-night family trip
Verified Expedia guest review

4/10 Fair

The bed is to dirty
Manuel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Carla, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Gregorio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Cómodo, confortable, buena ubicación.
Katty, 1-night business trip
Verified Expedia guest review

6/10 Good

?
Humberto, 1-night trip
Verified Expedia guest review

8/10 Very good

Excelente ubicación, motivos laborales.
SANTIAGO, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Maria G, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient, close to city, shopping and banks.
Deborah, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Ubicacion es ok, cama y colchon no son lo que se ve en la foto todo es viejo el colchon es viejo y duro no se puede dormir este hotel no ee lo que ensena en las fotos DEBERIAN CAMBIIAR LAS CAMAS ES UN AZCO!!! basura de camaa
JOSEPH, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Update room and bathroom, downtown Guayaquil at best price wirh that super breakfast,, no need paid high price iin others properties, feel home, secure,,,
Joe, 1-night business trip
Verified Expedia guest review

2/10 Poor

This is the third time that the credit card machine at the reception is not working properly. I had to go to find an ATM outside about 10 minutes walk. And the front desk person wasn't helpful. The rooms are outdated. I had to ask the reception to change my room because some blinds were missing and people could literally see me from the streets. And no one apologized. i will not go back at this hotel and do not recommend it.
2-night family trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Expedia guest review

10/10 Exceptional

Olvidé algo en la habitación y fueron muy cuidadosos y honestos para guardarla hasta que regresé la siguiente semana.
MaríaMer, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

slept well
Very clean and friendly, with the most comfortable bed in our SA trip to date. Recommend.
1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Good, solid place to stay
Nothing fancy, but a good, comfortable place to stay.
Bradley, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

It served my purpose being there close to mall and airport
1-night trip
Verified Expedia guest review

8/10 Very good

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Very helpful staff nice breakfast buffet delicious coffee less than 10 minutes from airport
Susan, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel. Staff is helpful. Travelled there for work.
4-night trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review