Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas
What's nearby
San Marino Mall - 14 min walk
Mall del Sol Shopping Center - 14 min walk
Guayaquil Convention Center - 18 min walk
City Mall - 6 min drive
Malecon 2000 - 7 min drive
Getting around
Jose Joaquin de Olmedo Intl. Airport (GYE) - 5 min drive
Duran Train Station - 11 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Café Bombon’s - 6 min walk
Central 593 - 5 min walk
Dolce Vita Gourmet - 5 min walk
Villa Café - 2 min walk
La Casa Di Carlo - 8 min walk
About this property
Hotel Castell
Hotel Castell is just 1.8 mi (2.9 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out Restaurante Dona Moon, which serves international cuisine and is open for breakfast, lunch, and dinner.
Languages
English, Spanish
At a glance
Hotel size
48 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
No alcohol allowed on site
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
Restaurant
Coffee/tea in a common area
Private dining
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Computer station
Conference center (646 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurante Dona Moon - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 11 per vehicle
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil
Frequently asked questions
Does Hotel Castell offer free cancellation for a full refund?
Yes, Hotel Castell does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Castell?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Castell?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Castell?
Yes, an airport shuttle is available. The charge is USD 11 per vehicle.
What are the check-in and check-out times at Hotel Castell?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Are there restaurants at or near Hotel Castell?
Yes, Restaurante Dona Moon offers international cuisine.
What's the area around Hotel Castell like?
Hotel Castell is in Kennedy, a short 5-minute drive from Jose Joaquin de Olmedo Intl. Airport (GYE) and 6 minutes' walk from World Trade Center.
Hotel Castell Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
14 October 2023
Good location. Close to airport
Juping
Juping, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 March 2023
Katharine
Katharine, 4-night trip
Verified Expedia guest review
4/10 Fair
14 March 2023
Robin
Robin, 1-night family trip
Verified Expedia guest review
4/10 Fair
27 January 2023
The bed is to dirty
Manuel
Manuel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2022
Carla
Carla, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 May 2022
Gregorio
Gregorio, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 April 2022
Cómodo, confortable, buena ubicación.
Katty
Katty, 1-night business trip
Verified Expedia guest review
6/10 Good
19 April 2022
?
Humberto
Humberto, 1-night trip
Verified Expedia guest review
8/10 Very good
10 January 2022
Excelente ubicación, motivos laborales.
SANTIAGO
SANTIAGO, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
5 January 2022
Maria G
Maria G, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 March 2021
Very convenient, close to city, shopping and banks.
Deborah
Deborah, 2-night trip
Verified Hotels.com guest review
4/10 Fair
17 December 2020
Ubicacion es ok, cama y colchon no son lo que se ve en la foto todo es viejo el colchon es viejo y duro no se puede dormir este hotel no ee lo que ensena en las fotos DEBERIAN CAMBIIAR LAS CAMAS ES UN AZCO!!! basura de camaa
JOSEPH
JOSEPH, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 October 2020
Update room and bathroom, downtown Guayaquil at best price wirh that super breakfast,, no need paid high price iin others properties, feel home, secure,,,
Joe
Joe, 1-night business trip
Verified Expedia guest review
2/10 Poor
18 February 2020
This is the third time that the credit card machine at the reception is not working properly. I had to go to find an ATM outside about 10 minutes walk. And the front desk person wasn't helpful. The rooms are outdated. I had to ask the reception to change my room because some blinds were missing and people could literally see me from the streets. And no one apologized. i will not go back at this hotel and do not recommend it.
Verified traveller
2-night family trip
Verified Expedia guest review
6/10 Good
28 January 2020
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
12 January 2020
Olvidé algo en la habitación y fueron muy cuidadosos y honestos para guardarla hasta que regresé la siguiente semana.
MaríaMer
MaríaMer, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 January 2020
slept well
Very clean and friendly, with the most comfortable bed in our SA trip to date. Recommend.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
11 September 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
25 July 2019
Good, solid place to stay
Nothing fancy, but a good, comfortable place to stay.
Bradley
Bradley, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
20 April 2019
It served my purpose being there close to mall and airport
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
1 January 2019
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2018
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
14 November 2018
Very helpful staff nice breakfast buffet delicious coffee less than 10 minutes from airport
Susan
Susan, 1-night trip
Verified Expedia guest review
8/10 Very good
12 November 2018
Nice hotel. Staff is helpful. Travelled there for work.