2/10 Poor
31 August 2015
Review of FRAUD hotel (Qasr Al Hamra Al Batha)
It was just horrible. When i booked the hotel on 4.8.2015 through internet,though i got the hotel confirmation no.8031823010929, yet they never send the confirmation by mail.While booking i already paid 155 SAR through internet banking. When i reached the hotel the next day,i.e, on 5.8.2015 in Riyadh,the Bengali receptionist refused to acknowledge my booking. He gave me different phone no. to verify my booking(4080577, 4022279), but instead of wasting almost one hour in the lobby of the hotel,neither they arranged a room nor they refunded my money.
Being a doctor by profession, I felt deeply humilated and embarrased. This shocking incident should be investigated and this fraud hotel must be blacklisted.
Akshaya
Verified Hotels.com guest review