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The Sanchaya

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Exterior
Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
Outdoor pool, open 8:00 AM to 9:00 AM, pool umbrellas, sun loungers

Overview of The Sanchaya

The Sanchaya

5.0 star property
5-star beachfront resort with outdoor pool, near Lagoi Bay Beach

9.6/10 Exceptional

86 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jalan Gurindam Duabelas, Plot 5, Lagoi Bay, Bintan, Bintan Island, 29155
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Free ferry terminal shuttle
  • 24-hour fitness center
  • Free use of bicycles
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • 24-hour room service
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 miles/30.5 km
  • Singapore Changi Airport (SIN) - 29.4 miles/47.2 km
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle

Restaurants

  • Warung Yeah - 6 min drive
  • Yeah mart - 6 min drive
  • Kampoeng Nelayan - 18 min drive
  • Bintan Layer Cakes - 18 min drive
  • Hawker centre - 18 min drive

About this property

The Sanchaya

The Sanchaya offers a private beach where you can enjoy free cabanas, beach umbrellas, and yoga, plus you'll have access to onsite beach volleyball. Guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and facials, and the outdoor pool provides fun for everyone. The Dining Room, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. This luxurious resort also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like the pool and helpful staff.

Languages

Chinese (Mandarin), Dutch, English, French, Indonesian, Italian, Romanian, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
Free antigen/rapid COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 30 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle*
  • Free ferry terminal shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Beach yoga
  • Beach volleyball
  • Archery
  • Pro golf lessons
  • Evening entertainment
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness center
  • 18 holes of golf
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Wine tasting room

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • Indonesian
  • Italian
  • Romanian
  • Swedish

Room amenities

Be entertained

  • iPad
  • 32-inch LCD TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.

Dining

The Dining Room - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Tasanee Grill - This beachfront restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Bar - This bar overlooks the ocean and pool. Open daily.
Decanter Wine Cellar - This wine bar overlooks the garden. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Gala Dinner on 25 January per adult: IDR 1318000
  • Gala Dinner on 25 January per child: IDR 660000 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 1512000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 AM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Free antigen/rapid COVID-19 testing is available on site (reservations required for on-site testing).

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Sanchaya Hotel Lagoi
Sanchaya Lagoi
The Sanchaya Bintan Island/Lagoi
Sanchaya Hotel Bintan
Sanchaya Hotel
Sanchaya Bintan
Sanchaya
Sanchaya Resort Bintan
Sanchaya Resort
The Sanchaya Resort
The Sanchaya Bintan
The Sanchaya Resort Bintan

Frequently asked questions

Does The Sanchaya offer free cancellation for a full refund?
Yes, The Sanchaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Sanchaya?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at The Sanchaya on 3 January 2023 start from ₹38,083, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Sanchaya?
This property confirms that free onsite COVID-19 testing (antigen/rapid screening) is available. Furthermore, guests must provide documentation related to COVID-19 at check-in, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at The Sanchaya?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 AM.
Are pets allowed at The Sanchaya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Sanchaya?
Yes, there's free self and valet parking.
Is airport shuttle service offered by The Sanchaya?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Sanchaya?
You can check in from 3:00 PM - 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
What is there to do at The Sanchaya and nearby?
Have fun with onsite activities like archery, volleyball, and beach yoga. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a private beach and a 24-hour fitness center. The Sanchaya also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near The Sanchaya?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Kampoeng Nelayan (6.4 mi), Bintan Layer Cakes (6.4 mi), and Hawker centre (6.5 mi).
Does The Sanchaya have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does The Sanchaya have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

The place was absolutely beautiful and the service was exceptional. The staff were really attentive to our needs and went the extra mile to make our stay a really enjoyable one. Will definitely go back again!
ENG SZE, JONATHAN, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Service is the highlight of this hotel. Very attention to detail: From providing towels/water at the pool as soon as they see you, cleaning the room frequently when you are out, to meeting your special requests. I will definitely return to this hotel if i come back to bintan
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Maria, 3-night trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Expedia guest review

10/10 Exceptional

Sanchaya is a beautiful property with impeccable service. Even with two young children they made our stay so very enjoyable. From the vip lounge at the ferry terminal to the very kind staff we loved our stay at the Sanchaya!
3-night trip
Verified Expedia guest review

8/10 Very good

Perfect getaway
Very comfortable, staff is all very courteous & helpful. Only issue I faced was the lack of shower pressure and hot water.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Second year in a row visiting and there is definitely some wear and tear in the rooms compared to last year
Connie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

David, 2-night romance trip
Verified Hotels.com guest review