Muong Thanh Luxury Quang Ninh Hotel

Photo gallery for Muong Thanh Luxury Quang Ninh Hotel

Primary image
Outdoor pool
Free minibar items, in-room safe, desk, soundproofing
Free minibar items, in-room safe, desk, soundproofing
View from room

Overview of Muong Thanh Luxury Quang Ninh Hotel

Muong Thanh Luxury Quang Ninh Hotel

4.5 star property
Luxury hotel in Bai Chay with spa and outdoor pool

7.9/10 Very good

46 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
The price is Rs 74
Price available on 22/05/2022
Map
Halong Street, Bai Chay Ward, Ha Long, Quang Ninh
Main amenities
  • 508 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Pool bar
  • 24-hour room service
  • Business center
  • Limo/town car service
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Bai Chay
  • Sun World Ha Long Park - 1 min drive
  • Halong Bay Marina - 13 min drive
  • Bai Tu Long Bay - 27 min drive

Getting around

  • Haiphong (HPH-Cat Bi) - 53 min drive

About this property

Muong Thanh Luxury Quang Ninh Hotel

Located in the entertainment district, Muong Thanh Luxury Quang Ninh Hotel is a great choice for a stay in Ha Long. You can visit the spa to indulge in massages or facials, and Thien Cung serves breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes and slippers. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 508 rooms
  • Arranged over 34 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Taking the kids

  • Children stay free

What to do

  • Tennis
  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (12428 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages spoken

  • English
  • Vietnamese

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Muong Thanh Spa has massage/treatment rooms. Services include massages and facials. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Dining

Thien Cung - This restaurant serves breakfast, lunch, and dinner.
Van Xuan - This restaurant specializes in Asian cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Gala Dinner on 29 April per adult: VND 750000
  • Gala Dinner on 29 April per child: VND 525000 (from 5 to 11 years old)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for VND 400000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Muong Quang Ninh
Muong Quang Ninh Hotel
Muong Thanh Quang Ninh
Muong Thanh Quang Ninh Hotel
Muong Thanh Luxury Quang Ninh Hotel Halong
Muong Thanh Luxury Quang Ninh Halong
Muong Thanh Luxury Quang Ninh Hotel Ha Long
Muong Thanh Luxury Quang Ninh Ha Long
Muong Thanh Luxury Quang Ninh
Hotel Muong Thanh Luxury Quang Ninh Hotel Ha Long
Ha Long Muong Thanh Luxury Quang Ninh Hotel Hotel
Hotel Muong Thanh Luxury Quang Ninh Hotel
Muong Thanh Quang Ninh Hotel
Muong Thanh Quang Ninh Ha Long
Muong Thanh Luxury Quang Ninh
Muong Thanh Luxury Quang Ninh Hotel Hotel
Muong Thanh Luxury Quang Ninh Hotel Ha Long
Muong Thanh Luxury Quang Ninh Hotel Hotel Ha Long

Frequently asked questions

Overall score and ratings

7.9

Very good

8.8/10

Cleanliness

7.9/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8/10 Very good

han james, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room is big and bed comfortable. Had a room on high floor facing Halong Bay and Sun Whell Complex. Had a fantastic view of the cable car station as well. Buffet breakfast was good with a wide variety of food.
Chan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Definitely not a 5 star hotel
From the outside I was pretty impressed and excited, but as soon as I got to the entrance, there was no one to help with luggage, not a single bellboy in site (and they call it a 5 star hotel? Check in however was speedy and one of our rooms were upgraded to the 33rd floor. Views were stunning however the condition of the hotel was poor. The beige interior was very outdated and I saw an employee (marketing sales) smoking right by the no smoking sign on the Spa level. The hotel seemed to be full of chinese and Korean guests so was really busy. The rooms were large, clean and provided plenty of space and a nice view of the bay area. Breakfast was also really good with plenty of options and tables. We did enquire about the karaoke rooms at reception but the staff seemed reluctant to help and told us that it was a separate company so they couldn't book us in. The hotel is conveniently located at the entrance of sunworld, a minutes walk from the cable car. which is definitely an attraction not to miss when visiting. Taxis were easy to hail down outside the hotel also. I don't think the service or feel of the hotel was 5 star, maybe more of a 3.5 star. On the fence if I would return here again.
KHENH, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vu, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Room is good but need to improve service
The corner room where I stayed was clean and wide. However, outside is very noisy even in night time. Elevator works very slow and always full of people. I could not get in it more than 20 minutes although they have 6 elevators. The breakfast was also full of noisy people and no space to take a seat. Eventually I gave up to have a breakfast. I could see so many people stayed there, but hotel must have capability to manage a lot of people. I could not stay there comfortably.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Customer service to be improved
Checked into the hotel at night, the reception lady was impatient and threw us an attitude. Not all staff had an attitude problem like she did, what happened has left us a negative first impression on the hotel and diluted the efforts made by other frontline staff unfortunately. In spite of that particular staff member's issue, I have had a pleasant and comfortable stay. Room was cozy and spacious. Housekeeper reacted quickly and attentively to my request.
Yu, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The Good, The Bad and the Ugly
I don't usually write reviews as the hotels I stay in generally meet my standards, However I felt the need to share my experience with this hotel. There is no way on earth that this hotel meets the standard of an international 5 star hotel in my opinion The Good Excellent location opposite the theme park which would be great for families. I was on the 32nd Floor and the views were amazing. Room was very large and spacious and reasonable value for the price. Room was very clean. The Bad I selected a premium deluxe room which was advertised with a Balcony. I can confirm there is not one Balcony in any room at this hotel. Hotels.com should remove this misleading statement. There was no room service whatsoever which I would assume should be a minimum requirement for a 5 star hotel? Wifi was hit and miss, working normally some times and then non existant at others which was annoying since I was on business. The Ugly Had intermittant problems flushing the toilet which is propbably just a room specific complaint, but as anyone who has travelled Vietnam knows, this is critical! Conclusion All up my stay was comfortable but average at best. When I return to Halong Bay I think I would prefer to stay at the Novotel or Whyndam as the western hotel chains have a more consistent and modern offering and you know what to expect.
Daniel, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The Best Location in town
The hotel has a best location and fantastic, nice buffet breakfast, service was good, people are nice, lots of attractions near by. WOW
Mohammed, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Perfect Location to visit to SunWorld Theme Park
The hotel's location perfectly suited the purpose of our trip which was to bring the kids to SunWorld Ha Long Theme Park. Our front facing rooms on the 29th floor had amazing views of Ha Long Bay and the surrounding area. My only suggestion for improvement would be to extend the breakfast to 10.00am. Closing the breakfast buffet at 9.00am on a Saturday seems too early.
Dean, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

For a newer hotel very worn carpets and walls deplorable. Checkied at 3 am and was very surprised when daylight exposed the dirt. Staff very rude to Foreigners. I was advised they needed to hold my passport in case I tried to skip out without paying. Mind you my room was prepaid before I got there. Then they told me I could not get clean towels since I had been in the room only 4 hours. Never again....
Anthony, 6-night trip
Verified Expedia guest review