4/10 Fair
18 September 2019
The villa was nice . Check in was horrible the shuttle bus was a disgrace it looked like someone picked up and abandone bus and sent yo get the guess . We were met by a guy on an Atv who said he would take us to our villa we never did get to see anyone to check in . The guy on the arc was going so fast we were unable to keep up with him we ended up getting losshe had to come back looking for us . Got to the villa the door wouldn’t open had to wait for someone else to come and open the door that night the door could not shut we waited over an hour for someone to.come and fix the lock . The following day we were leaving someone showed up in a van that looked like it was stolen from a car repair shop
I was embarrassed to have my friends from the other resort see us coming out of that trash at the airport . I will not return to prestine bay resort or refer any of my traveling friends . Very disappointed in the whole experience .
Verified traveller
1-night family trip
Verified Expedia guest review