Stay connected while enjoying all that this charming hotel has to offer: from express check-in and check-out to helpful staff making your stay seamless.
Experience the charm of Heidelberg Exzellenz Hotel, where modern comforts and attentive service merge. Connect to in-room WiFi, stay on top of work with the business center and meeting room or unwind with laundry services. The helpful staff has left a lasting impression on previous guests.
Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
Heidelberg Central Station - 18 min walk
Heidelberg Seegarten Tram Stop - 5 min walk
Heidelberg (West) Central Station Tram Stop - 19 min walk
Restaurants
Coffee Nerd - 6 min walk
Mahlzeit - 5 min walk
Arbil Imbiss - 6 min walk
Fresko - 5 min walk
McDonald's - 5 min walk
About this property
The Heidelberg Exzellenz Hotel
The Heidelberg Exzellenz Hotel puts you just a 5-minute drive from Heidelberg Castle. The helpful staff and location get good marks from fellow travelers. Public transportation is close by: Heidelberg Seegarten Tram Stop is just 5 minutes by foot.
Languages
English, German
At a glance
Hotel size
48 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 15 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
Working away
Business center
Meeting room
Conference space
Services
Front desk (limited hours)
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
What to enjoy
Individually decorated
Freshen up
Bathtub or shower
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Self parking costs EUR 15 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg
Frequently asked questions
Does The Heidelberg Exzellenz Hotel offer free cancellation for a full refund?
Yes, The Heidelberg Exzellenz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Heidelberg Exzellenz Hotel?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Heidelberg Exzellenz Hotel?
Yes. Self parking costs EUR 15 per night.
What are the check-in and check-out times at The Heidelberg Exzellenz Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What's the area around The Heidelberg Exzellenz Hotel like?
The Heidelberg Exzellenz Hotel is a short 5-minute walk from Heidelberg Seegarten Tram Stop and 16 minutes' walk from Heidelberg University Library. Travelers recommend the hotel for its walkable location.
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The Heidelberg Exzellenz Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
25 January 2025
2 night stay for football
A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
Verified traveller
2-night trip
8/10 Very good
15 September 2024
Great spot close to all amenties, clean hotel, nice reception, beds are a bit small but comfortable
Gerald
Gerald, 2-night trip
10/10 Exceptional
29 September 2024
Great Location and good Service!
Julia
Julia, 2-night trip
10/10 Exceptional
2 July 2024
The rooms were clean and the place was conveniently located near the station.
Kaustubh
Kaustubh, 2-night trip
10/10 Exceptional
20 June 2024
Nice place and staff very friendly.
Hartmut
Hartmut, 2-night trip
10/10 Exceptional
17 September 2024
Nice place to stay. Walking distance to old city, wuth plenty of shops and great food. Parking on street could be a challenge, i was looking .
Robert
Robert, 1-night trip
10/10 Exceptional
21 September 2024
Great hotel and staff, not the best location, 18 minutes walk from the train station.
ENFU
ENFU, 1-night trip
10/10 Exceptional
19 August 2023
Perfect stay!
Salvatore
10/10 Exceptional
4 August 2024
Highly recommend this property! It was perfect :)
MICAH
MICAH, 1-night trip
10/10 Exceptional
11 August 2024
Love the location, everything is so close to within walk, or you can catch a bus or the tram easily. The hotel itself is so nice and clean. Wonderful atmosphere and a lovey experience all together!
Mishell
Mishell, 2-night trip
10/10 Exceptional
23 June 2024
Good hotel and convenient location in a quiet area. Very walkable.
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
19 August 2024
Kind staff, 10mins walk to old town, 20mins walk to castle.
Hazel
Hazel, 2-night trip
10/10 Exceptional
18 June 2024
The property was clean and in a safe location.
Carol
Carol, 2-night trip
8/10 Very good
2 August 2024
Only downside was no AC. Great place
Rod
Rod, 2-night trip
10/10 Exceptional
24 April 2023
Great location and easy walking to the castle and shopping area.
Jeff
Jeff, 1-night trip
10/10 Exceptional
30 May 2024
Second time here
We absolutely love the breakfast there. Better than most hotels…super friendly staff!
Estelle
Estelle, 1-night trip
10/10 Exceptional
16 October 2023
Proximity to Old City; castle, shopping and great dining.
Timothy
Timothy, 2-night trip
10/10 Exceptional
26 August 2024
Very big room and clean.
LIFENG
LIFENG, 1-night trip
10/10 Exceptional
23 April 2023
Hotel Exzellenz was Excellent!
Ralph
Ralph, 2-night trip
10/10 Exceptional
18 August 2023
Very friendly staff and convenient location
Ligia
Ligia, 1-night trip
8/10 Very good
29 May 2024
This was a nice place to stay. The breakfast was good but I don’t know that it was worth the extra cost. Staff were friendly and helpful.
Rebecca
Rebecca, 2-night trip
10/10 Exceptional
18 February 2024
nice staff and great service
Ka sin
Ka sin, 1-night trip
10/10 Exceptional
25 January 2024
I like bed everything about this hotel. I'd love to be back when I have another chance to stay in Heidelberg.
Verified traveller
1-night trip
8/10 Very good
26 May 2023
A great value and the staff was exceedingly friendly. I’d definiertem stay here again.